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“good international standard in Amman”

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Amman Marriott Hotel
Ranked #11 of 144 Hotels in Amman
Certificate of Excellence
Rosenheim, Germany
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“good international standard in Amman”
Reviewed February 23, 2013

hotel rooms provide excellent international Marriott standard and newly furbished, breakfast is excellent, restaurant very good, location medium but there is no problem to get to more interesting places in Amman by cab, club lounge is medium and service there is rather poor with unmotivated staff, internet extra fee is too high (as usual all over the world), outdoor pool is really nice, indoor pool small but nice as well, gym is small with good units but sometimes crowded as people from outside go there as well, reception desk is mainly professional and friendly

I like most to have breakfast sitting outside in the very early morning - this is great experience.

  • Stayed October 2012, traveled on business
    • Value
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Helpful?
Thank tabib68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed M, Manager at Amman Marriott Hotel, responded to this review, March 9, 2013
Dear tabib68: Thank you for providing us with feedback on your experience with us during your recent stay. We appreciate your honest, accurate and detailed feedback on our performance, both positive and areas for improvement, and will use your comments to correct the issues you have brought to our attention. Thank you again for your feedback and we sincerely hope that we may have the opportunity to be of service to you again in the future
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917 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (146)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
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  • Italian first
  • Japanese first
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English first
Arlington, VA
Level Contributor
36 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed February 21, 2013

Stayed here for one night due to an unexpected flight cancelation. The hotel is about 30-45 min from AMM airport and easily accessable by taxi. The hotel was clean and comfortable and the room was well appointed. The staff was very friendly and attentive to all my needs. The buffet breakfast was very large, fresh, and very good.

Check out was a breeze, however if given the option, don't choose to have the hotel expenses converted to USD. They add an additional 3.5% markup on the conversion fee, which I didn't realize until I got home.

  • Stayed February 2013, traveled on business
    • Value
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Helpful?
Thank WanderinArlingtonian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed M, Manager at Amman Marriott Hotel, responded to this review, February 22, 2013
Dear WanderinArlingtonian: Thank you for sharing your feedback with us on TripAdvisor! We are extremely pleased to hear that we managed to exceed your expectations.We would like to thank you for your loyalty to our brand and hotel and sincerely hope to be of service to you again in the future.
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Great Harwood, United Kingdom
Level Contributor
145 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed February 17, 2013

I stayed here with my Husband for three nights in February and found it to be a very pleasant hotel to stay in. The breakfast was good and had a good selection. The staff are very attentive and always had a welcoming smile on their face. One down fall is that one of the drivers of the hotel car tried to drop us at a restaurant to get his commission, we were clearly annoyed by this, but he insisted we got out of the car and had a look in the restaurant, we just paid him and walked away. This should not be happening with a hotel driver !! The reason we paid extra for the car was to ensure this sort of thing didn't happen, needless to say, we would take a normal cab next time. This said, the overall stay was very good and we would definitely stay here again.

Room Tip: Don't use the hotel's taxis, just get one from the street outside.
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  • Stayed February 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank scoa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed M, Manager at Amman Marriott Hotel, responded to this review, February 22, 2013
Dear Scoa: Thank you for taking the time to share your experience with us on TripAdvisor! We are very happy to hear that our facilities and services were up to your expectations. We look forward to welcoming you back and being of service to you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 14, 2013

We stayed two weeks at this hotel recently. It's very nice and convenient, as it should be, and our room had a breathtaking view of the city. But most impressive was the attentive staff, especially at breakfast (thank you Badran). He would have our table ready, and place glasses of fresh orange juice the minute we walked through the door, and was always ready with a smile and eager to help.

  • Stayed January 2013, traveled with family
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Helpful?
Thank WorldTraveler5678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed M, Manager at Amman Marriott Hotel, responded to this review, February 22, 2013
Dear WorldTraveler5678: Thank you for sharing your feedback with us on TripAdvisor! We are extremely pleased to hear that we managed to exceed your expectations.We would like to thank you for your loyalty to our brand and hotel and sincerely hope to be of service to you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed February 13, 2013

We stayed here for 3 nights during on our trip to Amman. Clean well-appointed rooms despite hotel showing signs of age. Hotel staff has been most attentive and warm. Good central location also. Will definitely be back.

  • Stayed December 2012, traveled with family
    • Value
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Helpful?
Thank sask0309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed M, Manager at Amman Marriott Hotel, responded to this review, February 22, 2013
Dear Sask0309: Thank you for sharing your feedback with us on TripAdvisor! We are extremely pleased to hear that we managed to exceed your expectations.We would like to thank you for your loyalty to our brand and hotel and sincerely hope to be of service to you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Viterbo, Italy
Level Contributor
114 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 215 helpful votes
Reviewed February 12, 2013

We spent three nights at the Marriott Amman at the beginning of our trip through Jordan and had a pleasant stay.
Upon check-in, we bought an upgrade that included room at the executive floor, access to the lounge, and Internet connection. We were happy the associate@frontdesk mentioned it, however, he could have offered a complimentary upgrade (at least the room), as it happened at Petra Marriott during the same trip, being us Marriott Rewards members and being the house more than half empty.

The room was spacious, well furnished, clean and quiet. The king bed a tad too soft for our taste, owing to the thick duvet spread on the mattress below the linen, to enhance the bed warmth. Nonetheless, we slept wonderfully, thanks to the perfect blinds too.

We had breakfast at the executive lounge. Cosy environment, with a nice choice of food and beverages, although lacking local flavours. Room for improvement about the waffle station: cooking oil is generously sprayed on the hot plates and we smelled after cooking oil for three days. Waffles were delicious, though.

The hotel was sumptuously decorated for Christmas. It screamed luxury from every corner without being excessive.
We found the location very convenient both for visiting the city and for driving in and out of Amman. All staff members we dealt with were courteous and helpful.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank maociu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed M, Manager at Amman Marriott Hotel, responded to this review, February 22, 2013
Dear Maociu: Thank you for sharing your feedback with us on TripAdvisor! We are extremely pleased to hear that we managed to exceed your expectations.We would like to thank you for your loyalty to our brand and hotel and sincerely hope to be of service to you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
tel aviv
Level Contributor
91 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed February 10, 2013

The Marriott Amman is definitely a full fledged five star hotel. Front desk staff are friendly and efficient. Rooms are comfortable, well maintained, very clean. Very comfortable beds (with lots of pillows). Delicious buffet breakfast - waitors always ready to pour that extra coffee. . Amman has seen many new five star hotels open during the past few years. With the stiff competition from the newer hotels in Amman, the Marriott is clearly succeeding in maintaining its clean sharp appearance and professional and friendly service. If, for sake of keeping this report balanced, i am forced to say something "negative" it would only be a suggestion that I think WIFI services should be given complimentary given the way it's become an integral part of our lives.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank russavi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ed M, Manager at Amman Marriott Hotel, responded to this review, February 22, 2013
Dear russavi: Thank you for taking the time to share your experience with us on TripAdvisor! We are very happy to hear that our facilities and services were up to your expectations. We look forward to welcoming you back and being of service to you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Amman Marriott Hotel

Property: Amman Marriott Hotel
Address: Shmeissani Issam Ajluni Street, Amman 11190, Jordan
Phone Number:
Location: Jordan > Amman Governorate > Amman
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Amman
#7 Spa Hotel in Amman
#8 Family Hotel in Amman
#10 Business Hotel in Amman
#10 Luxury Hotel in Amman
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Amman Marriott Hotel 5*
Number of rooms: 292
Official Description (provided by the hotel):
Enjoy the ancient city that was once part of the Decapolis league. Amman, Jordan's capital is at least 5000 years old. Amman is an incredibly pleasant city that offers a wide variety of historical sites and cultural attractions and is complemented by wonderfully welcoming people. At the Amman Marriott Hotel you will be steps away from the allure of this modern yet ancient city. The Amman Marriott Hotel has very easy access to all business and tourist areas of Amman and Jordan. Accommodation in Amman could not be any better with our newly renovated rooms that guarantee a good night's sleep. The Amman Marriott Hotel is Amman's preferred choice for business & social gatherings through legendary service. The qualified staff and hotel facilities combined, translates into more comfort for each guest. Stay at the Amman Marriott Hotel and take pleasure in the true Jordanian hospitality. ... more   less 
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Also Known As:
Marriott Amman
Amman Marriott

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