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“Not 5 Star but on the whole quite reasonable”
Review of Holiday Inn Amman

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Holiday Inn Amman
Ranked #32 of 144 Hotels in Amman
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Not 5 Star but on the whole quite reasonable”
Reviewed May 14, 2014 via mobile

Stayed here in a package deal and the agency said we had been upgraded to five star. I wouldn't call it up to Western five star standards, but on the whole it was quite good. Rooms were a bit old and drinks expensive, but this was balanced by free internet and above average buffets in the restaurant. It's maybe not super central either, but worked well for our needs and was an easy taxi ride downtown. The lobby and communal areas look very modern and upstage the rooms a bit. Would consider again for sure.

Stayed May 2014, traveled with family
Helpful?
Thank Scott K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asem2014, Front Office Manager at Holiday Inn Amman, responded to this review, May 29, 2014
Thank you for choosing Holiday inn - Amman. Sharing your thoughts and experience with the travel community are highly appreciated. We are sorry to know that your stay did not meet your assumptions as we strive to host your next visit to Amman and hopefully exceed your expectations.
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370 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Maidenhead, United Kingdom
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed May 6, 2014

The beds are comfortable. Air con a bit noisy. Cigarette burns in the bathroom. Buffet supper is very poor for the price, especially if you are eating at the later end of the evening when the food has been sitting around for hours - bar food is a better bet.
I had a swim in the pool and even though there were still a couple of people there on loungers I was locked out of the hotel and no-one could be bothered to answer the doorbell to let me back in. Eventually a member of the kitchen staff saw me and opened the kitchen firedoor.
The taxi they got to take us to the airport was filthy inside with a great crack across the windscreen.

Would not stay here again.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BVTN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Amman, responded to this review, May 21, 2014
Dear BVTN,

Thank you for taking the time to review our property. I am pleased that you found our bed comfortable. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It seems that we were not able to execute an exemplary hotel stay experience with regard to dinner buffet, noisy air conditioning unit and the pool closure. Please accept our sincere apologies for any inconvenience it may have caused you. The feedback we receive from you enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We hope to have an opportunity to serve you again in the near future and provide you with the service you deserve and expect from us.

We know you have many choices when it comes to lodging and we hope you will continue to choose IHG for your travel needs.

Sincerely,

Lera P
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
33 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed May 4, 2014

I stayed here for the second time in May 2014 following my first stay in July 2012.

I was delighted to see the hotel has maintained its excellent standards over that period. As before I was very impressed wit the courteous and professional attitude of the front desk staff. I asked for a quiet room and they were very anxious and careful to oblige taking time to check on my preference and requirements before offering me several different options. The room itself was great; very bright and clean with excellent facilities. The porter showed me how to use everything from the aircon to the flat screen TV. Everything worked fine from the early morning calls to check-out. The room service was very fast and courteous and the quality of the food was excellent. The breakfast area was well laid out and there was a very good buffet selection with great coffee. I was very impressed once again and would be unable to give any negative feedback. Even the daily room rate was very competitive. I would highly recommend this hotel and it continues to be my own choice for Amman.

Room Tip: Just ask for what you want. These guys will do their best to help you.
See more room tips
  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bill W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asem2014, Front Office Manager at Holiday Inn Amman, responded to this review, May 28, 2014
Dear Mr.Bill

Thank you for letting us know about your very positive experience during your last visit with us. We are glad to read your positive comments .

Until your next stay with us, Please accept our gratitude and warm regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
nagpur
Level Contributor
46 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed April 30, 2014

A very pleasant hotel, the rooms are spacious and well maintained with large balcony's. The staff is friendly and very helpful. The rooms overlooking the Dead Sea are the best, and in the distance one can see Israel, at night it can be spectacular to see the lights on the other side. Make sure you return your towel to towel area and collect your card, if you don't you have to pay 10 j.d.
I was not able to use the spa as I felt uncomfortable at the thought of it being run only by men.

Room Tip: rooms facing the dead sea have the best view.
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  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank punditji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asem2014, Front Office Manager at Holiday Inn Amman, responded to this review, May 1, 2014
Dear Guest,

Thank you for your comments regarding your stay at Holiday Inn Dead sea.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Albans, England, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 28, 2014

I stayed in Holiday Inn Kuwait, Beirut (Dunes) and then Amman in one week. This is the most awful hotel for the price. Its supposed to be 5 Star but isn't close. In fact that annoys me. The owners need to realise that they need to RENOVATE this hotel. It is like being in an 80's throwback. You don't mind at £80 a night, but they are still charging 5 star prices. Pool was closed. Food...1-star breakfast, 1-star steak. 2-star lunch buffet. The 'French Connection' plays Whitney, Celine and Brian Adams all night. ! My biggest issue is NOISY rooms. Air conditioning that has been complained about before. I don't mind a bit of this in a 3 or 4 star hotel. But they are putting their staff through stress. PLEASE... Radisson is 5-star. this is only a 3-star hotel at current standards. Also, staff is a mixed bag. One or two that love what they are doing, but the guys on reception don't care. they are so sick of greif I detect.

Room Tip: The rooms are VERY NOISY. Ask for a room at rear of hotel, and don't accept it when they tell yo...
See more room tips
  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Matt K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asem2014, Manager at Holiday Inn Amman, responded to this review, May 1, 2014
Dear Guest,

Thank you for your comments regarding your stay at Holiday Inn Amman. Guest's feedback is a vital source to improve services and meet our valuable guests' needs and requirements.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Amman hotels

Luxembourg City, Luxembourg
Level Contributor
137 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed April 26, 2014 via mobile

I stayed at this Hotel for 1 night during a conference. It is already quite old. Location is in a residential area far from the center. My room was on the executive floor, very spacious. Allthough old, everything worked fine. The pool was under renovation - it was closed. The service was just ok. All in all, I would not choose it again, there are better places in Amman.

Stayed April 2014, traveled on business
Helpful?
Thank Gilles R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asem2014, Manager at Holiday Inn Amman, responded to this review, May 1, 2014
Dear Guest,

Thank you for your comments regarding your stay at Holiday Inn Amman, Guest's feedback is very important to us. We are looking forward to welcoming you again at Holiday Inn Amman.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amman, Jordan
1 review
Reviewed April 25, 2014

Once I arrived to the hotel the reception staff was so friendly and very fast. The room was very clean and tidy. The service is excellent. The location is great. In addition to that thank you for Mr hand how take care of our stay.this a recommended hotel.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jkpaho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asem2014, Manager at Holiday Inn Amman, responded to this review, May 1, 2014
Dear Guest,

Thank you for your comments regarding you stay. We are looking forward to welcoming you again at Holiday Inn Amman.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Amman

Property: Holiday Inn Amman
Address: Madina Al Munawarah St | Mohammad Al assaf, Amman 11194, Jordan
Phone Number:
Location: Jordan > Amman Governorate > Amman
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Spa Hotel in Amman
#21 Luxury Hotel in Amman
Price Range (Based on Average Rates): $
Hotel Class:5 star — Holiday Inn Amman 5*
Number of rooms: 218
Official Description (provided by the hotel):
Holiday Inn Amman is situated in a prime location in western Amman, conveniently close to shopping centres and just a 30-minute drive from Queen Alia International Airport. The hotel is a perfect base to explore the many places of interest in the surrounding area of Jordan, which includes the Dead Sea and Mount Nebo.Holiday Inn Amman offers 218 thoughtfully appointed guest rooms and suites, all featuring modern amenities and high-tech equipment. There are non-smoking rooms and rooms specially equipped for disabled guests. Holiday Inn Amman offers a variety of Restaurants and Guests can choose from a diversity of dining options in addition to 24-hour Room Service. For meetings and banquets, Holiday Inn Amman features a large multi-purpose hall that can host a variety of social and business gatherings for up to 1000 guests. A comprehensive range of audio-visual equipment and a range of business services provide for the needs of the business traveler.Holiday Inn Amman also offers High Speed Internet Access in its floors and. In addition to the availability of wireless connection within different areas of the Hotel and a Business Center facilities. The hotel's recreational facilities offer an outdoor swimming pool and bar, a Fitness Centre, sauna, Jacuzzi and steam room. Additional amenities include a hairdresser, beauty salon and a barber shop. There is also complimentary on-site parking. ... more   less 
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Also Known As:
Holiday Inn Amman Hotel Amman
Amman Holiday Inn

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