Have stayed quite a few times. Last visit in June and this current visit suggests there has been a fall off in service levels in the bar and restaurant. In the bar I repeatedly go in and hang around waiting to be served and then walk out unserved. Either no one behind the bar for long periods or if they are they are their on mobile phone (I expect on personal calls). Never any eye contact to register your presence. Same goes for restaurant. Have to keep asking for things more than once and usually it takes three attempts before action taken. I think the problem is the is never seems to be a bar or restaurant manager keeping a watchful eye.
My room (floor 13) was not serviced properly. Bed was shabbily made. Bin was not emptied. Only one bath towel.
It is a pity really because Front Office staff; Porters and the ladies in coffee shop are always a joy and happy to help.
- Official Description (provided by the hotel):
- Holiday Inn Amman is situated in a prime location in western Amman, conveniently close to shopping centres and just a 30-minute drive from Queen Alia International Airport. The hotel is a perfect base to explore the many places of interest in the surrounding area of Jordan, which includes the Dead Sea and Mount Nebo.Holiday Inn Amman offers 218 thoughtfully appointed guest rooms and suites, all featuring modern amenities and high-tech equipment. There are non-smoking rooms and rooms specially equipped for disabled guests. Holiday Inn Amman offers a variety of Restaurants and Guests can choose from a diversity of dining options in addition to 24-hour Room Service. For meetings and banquets, Holiday Inn Amman features a large multi-purpose hall that can host a variety of social and business gatherings for up to 1000 guests. A comprehensive range of audio-visual equipment and a range of business services provide for the needs of the business traveler.Holiday Inn Amman also offers High Speed Internet Access in its floors and. In addition to the availability of wireless connection within different areas of the Hotel and a Business Center facilities. The hotel's recreational facilities offer an outdoor swimming pool and bar, a Fitness Centre, sauna, Jacuzzi and steam room. Additional amenities include a hairdresser, beauty salon and a barber shop. There is also complimentary on-site parking. ... more less
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- Also Known As:
- Holiday Inn Amman Hotel Amman
- Amman Holiday Inn