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Crowne Plaza Hotel Amman
Ranked #4 of 145 Hotels in Amman
Chelmsford, United Kingdom
Level 6 Contributor
446 reviews
143 hotel reviews
common_n_hotel_reviews_1bd8 249 helpful votes
“Ok”
Reviewed September 22, 2013

Stayed here for 2 nights as part of a tour.

Our first night, we arrived at 1.00am if not later. We found a very dirty bathroom loo, which then flooded the bathroom as we tried to flush it . NOT A GOOD START. Reception were very good though and changed our room very fast. We were given sandwiches , these were stale , as no one had thought to use cling film on them . There was also fruit, this did have cling film but the apples were bruised and the orange was mouldy at the end. Not very good attention to detail.

Our room overlooked the car park ......,oh well. Breakfast was ok, staff were nice.

Came back in afternoon from tour and sat by pool for an hour, this was nice, but lots of people in a small area. Glad we were not there for longer.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank SUNTAN47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Amman, responded to this review, October 7, 2013
Dear SUNTAN47,

Thank you for taking the time to post a review of our property. Please accept our sincerest apologies for the poor cleanliness of the room accommodation you received. Though this matter has been resolved in a timely manner, I regret this has negatively impacted your stay with us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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820 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Mahwah, New Jersey, United States
Level 3 Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 3, 2013

I stayed at this hotel only 2 nights but my goodness the accommodations were fabulous. Breakfast was included and featured n incredible buffet of choices from omelets, fruit, meats and a plethora of cheeses and breads. Although I did not make use of the pool, it was very inviting. My only complaint is that wifi was not available at no charge anywhere in the hotel. Having stayed at several hotels in Israel and Jordan, I found that all had at least offered free wifi in the lobby. No matter though.....it was quite comfortable and I would gladly stay there again.

Room Tip: My room overlooked the pool and I found that quite pleasant
See more room tips
  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nancy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
62 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed August 29, 2013

I've stayed in many business hotels around the world and this one was just like many others - nothing special about the place, its facilities or the service. We had a decent room of average size which was clean and serviceable for our one night stay. The buffet breakfast was ok with lots of choice to suit western and middle eastern dates but again nothing special about the food or service.

I didn't expect much and didn't experience anything more than that.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank francis w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Amman, responded to this review, September 18, 2013
Dear francis w,

Thank you for your recent stay with us and reviewing our property. It is good to know that you found our property to be suitable for your needs and the breakfast served met your liking. It is always hugely motivating on our part to receive commendable feedback from valued guests like you.

We hope you see us again if you're back in the area!

Regards,

Pam G
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jeddah, Saudi Arabia
Level 4 Contributor
41 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed August 20, 2013

This is my second time here, and I do like the hotel. It is close to shops, clean and have attentive staff. The cafe is not that good, a bit too noisy for me, but there is a great steakhouse, and I will try the rooftop place as well today (looks nice).

Room Tip: Ask for the renovated rooms
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  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jedtraveller12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens
Level 4 Contributor
44 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed August 6, 2013

Spent two nights on a business trip.

Check in was fast and they did remember to ask for the IHG rewards card. It is important when it comes to recognizing loyal customers.

Room was spacious, with comfortable bed and and a convenient working space. Bathroom was nice as well although a bid old-styled.

I did get to visit the swimming pool area which is nice and the english style bar on the ground floor. Good service overall.

The hotel is relatively old as you can tell from the outside but everything is very well preserved.

It is a hotel I would recommend since it meets the Crowne's chain standards.

  • Stayed July 2013, traveled on business
    • Value
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank athensfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amman, Jordan
Level 3 Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed August 2, 2013

Crowne plaza Amman is perfect place to spend an amazing honeymoon.
its a modern hotel , located in 6th circle in Amman

check-in : it was pretty fast and excelent not more than 3-5 mins at all !!
we got an amazing reception party ( many thanks to Miss Ruba , Mr Majdi ) they did all the best to make our party amazing and unforgettable!!

Staff : they were helpful ,freindly , efficient and polite

service in general great at All,, nothing to complain or fault it ,they are trying to do the best for your stay and feeling comfort

The lounge area was a great, quite , and modern

Room : we had got an amazing suite at the 12 floor,amazing view , good size , great room service and Cleanliness , you can find everything you need starting of coffee maker and microwaive.. etc

we were so happy to choose this hotel to spend an amazing memories
its highly recommended hotel
best regards- Ra'ed Ammari

  • Stayed July 2013, traveled as a couple
    • Value
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Helpful?
3 Thank Raed_Ammari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Macau, China
Level 6 Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 15, 2013

Nice hotel but the location is slightly away from town. But it's easy to travel by cab. All the staff are very friendly. We had our breakfast, lunch and dinner at their restaurant. The food is good and value for money!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank May W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hotel Amman

Property: Crowne Plaza Hotel Amman
Address: King Faisal Bin Abdul Aziz | 6th Circle, Amman 11195, Jordan
Phone Number:
Location: Jordan > Amman Governorate > Amman
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Amman
#4 Luxury Hotel in Amman
#6 Business Hotel in Amman
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Hotel Amman 5*
Number of rooms: 279
Official Description (provided by the hotel):
World-class service in a state-of-the-art hotel in Jordan's thriving capital. Overlooking the white city of Amman, the stunningly situated Crowne Plaza Amman hotel is an acclaimed destination for business trips and family visits to Jordan. Our prestigious location in the 6th Circle places you close to corporations and trendy mall, and just 10 minutes from Amman's Citadel, Roman Theater and Souq Zara. We are the closest 5-star hotel to Queen Alia International Airport, 35 minutes away. The hotel offers event and wedding facilities unrivaled in Amman, from graceful Nabatean Ballroom to the innovative Royal Tent marquee. Enjoy complimentary Wi-Fi with one of the highest speed internet access in town, a 24-hour Business Center and a staff that prides itself on anticipating guests' needs, you can expect a business experience that is seamless and stress free. Take a leisurely swim in our totally new heated outdoor hydro-pool during summer season or enjoy winter activity in our heated indoor pool during winter (age 16 and above). Re-energize in The Spa with its saunas, steam baths or with a massage and beauty treatment in one of 12 exclusive cabins. Watch the world go by over coffee and shisha in street side Café Vienna. The juiciest steaks in town await in V Lounge & Restaurant. The best views and Syrian cuisine are in rooftop Al Halaby. Explore Jordan with the help of our Concierge. Whether you visit Petra, Jerash or the Dead Sea, you can be sure of a warm welcome on your return to the Crowne Plaza Amman. ... more   less 
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Also Known As:
Crowne Plaza Amman
Amman Crowne Plaza

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