The service provided by Jordan Direct Tours was EXCEPTIONAL! From our first contact via email and phone, Miss Diala Al-Ayoubi, tours consultant in Amman, was able to design an individual tour that met our exact wishes and timeframes. We were met at the airport in Amman by a Jordan Direct Tours representative who introduced us to our driver/guide Firas Ahmed, who turned out to be both friendly and exceptionally knowledgeable. When an unexpected snowfall closed down streets in Amman and the roads to Petra, Firas was able to coordinate immediate changes to the itinerary diverting us to the lovely seaside town of Aqaba, shifting our Petra visit by a day and saving the tour. In addition to his extensive knowledge of Jordan and its history, Firas was eager for us to mingle with the Jordanian people – encouraging us to explore on our free time and recommending places to see and restaurants to try. On the amazing ride from Aqaba to Petra, we were able to experience the incredible site of hundreds of Jordanian families romping in the historic snowfall – building snowmen, throwing snowballs. By the end of the tour, it was difficult to say good-bye to Firas who had become more than a guide – a friend who will encourage us to return to Jordan and proclaim the praises of Jordan and Jordan Direct Tours to all our friends.
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