I researched fully for 2 months before settling on an apartment to rent in Yona Hanavi Street, using telaviv-apartments.com. I am a mother of a 22 year old and a 19 year old. I emailed certain requirements 4 months before setting off for Tel Aviv, one of them being that I would not take the apartment if there were any sofa beds. I was assured over and over that we all had beds in our 3 bedroom apartment. My bed was a sofa bed!!!! I was very upset as have a bad back. After being met by Ralph, the owner of the agency, I told him of my concerns about the apartment but had not yet seen quite a bit. After I had, I called Ralph. It was Friday late afternoon and because it was Shabbat, I didn't reach him until Sunday. He had not told us the code to get into the building so I was locked out late on Friday night. We had been given the wrong keys so had to leave the one that worked in a cupboard between 2 flats and since the other apartment on our floor was occupied by 7 x 18 year olds, they also put their keys in the same place!!!! and knew we did! Very unsafe for all! These 18 year olds sat on the floor outside our apartment as they had no wifi and although Ralph promised to fix it for them, it never happened. They were out there, playing loud music until 2am. Really nice kids, but it's not what you want. All the cutlery was shoved into a drawer, no utensil holder. This was quickly rectified. No cupboards at all in the 2nd bedroom so nowhere for one of my 20 year olds to put a single thing. No drawers, nothing! My cupboards were broken. Sofa was very torn. We hadn't been given another number to contact Friday or Saturday so left the key in the cupboard until the Sunday. Ralph didn't seem to think any of this was a problem, or at least no big deal. A mattress finally got brought on the Wed after we arrived for my sofabed. There was nothing in the apartment, no cleaning products, no mop, no broom, no dustpan and brush, no spray, no cloth, no bleach, nothing at all. No tea, coffee, soap. I was completely shocked. Ralph asked me what I would do if I was staying in a hotel??!!!! Duh!!!!!!!!!! When I complained the first day, he told me to pack and get out. I ignored him, and later when I passed him in the street he apologised. I won't be going to any apartments through him again. Ryan, who works there is a really nice guy, but he doesn't run the agency! The only good part is that it was very near the beach. It looks nothing like the photos and the quality of sheets, pillows etc was awful!
- Official Description (provided by the hotel):
- TelAviv-Apartment is a brand-new furnished vacation apartment rental facility for long or short term apartment rentals. We provide fully furnished apartment rentals furnished to the highest standards of luxury in an ideal location. Tel Aviv-Apartment is a great accommodation for corporate travelers here on business, families, and singles. Located just 50 meters from the famous Tel-Aviv promenade in one of the most serene and tranquil environments in all of Tel-Aviv. ... more less
- Also Known As:
- Tel Aviv Apartments Hotel Tel Aviv