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“Very pretty and well-located - terrible sleep though”

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Center Chic Hotel Tel Aviv - an Atlas Boutique Hotel
Ranked #22 of 100 Hotels in Tel Aviv
Certificate of Excellence
Reviewed May 12, 2012

It seems strange to be listing so many pros and then to give a low score (I am torn between 2-3 stars). But on the most basic thing you want from a hotel - a place you can sleep - it was just unsuitable. Poorly constructed in many ways. If you are already going I strongly suggest bringing earplugs and an eye mask; otherwise sadly I would not recommend it unless you are a very very sound sleeper.

Pros:
Friendly front of house staff
Good location (neighborhood has hip bars and restaurants)
Attractive rooms
Double-glazed windows to keep out some street noise
Great showers
Attractive, peaceful roof garden
Very comfortable beds

Cons:
Poor sound/light insulation from the hall outside the room (any conversation or noise happening outside the room may as well be happening outside it; staff do not seem very sensitive to this and have loud conversations in hall while cleaning rooms even outside a door with a ‘do not disturb, we’re sleeping’ sign on the door.

Curtains in room do not reach to floor meaning daylight wakes you up as soon as the sun is up

First room we were put in was a non-smoking room but reeked of smoke (to their credit they moved us to another (much smaller) room for one night while it was re-cleaned; after that it was fine, but should have been caught before we arrived)

Wifi unreliable (previously was just very slow; currently no connection and error message “maximum permissible number of server connections reached”)

Sound insulation between rooms terrible. Woken up by shouting and laughing next door at 2:30 a.m. Then woken by construction outside which started before 7. While awake I could hear people’s phone alarms going off in the room next door as though they were on my bedside table. People talking at full voice in the hall carry right into the room because of the gaps between the door and the frame.

Rooms a bit small for the price.

Cleaning and maintenance staff not particularly guest-oriented (loud conversations mentioned above; loud maintenance work (drilling) at 9:30am outside a door with 'do not disturb' on it). And in one case we were walking towards the elevator when a member of cleaning staff saw us coming, got in and shut the door and went off to wherever she was going. Just the opposite of how you expect hotel staff to behave.

We had family staying at another hotel for the same price, on the beach, which was much nicer. (I won't name it because I don't want to look like I am shilling for them.) More spacious, better furnishings, quieter. Though I did like the neighborhood of Center Chic much more and it was good to be away from the beach and more in town.

Good luck - there are some good things about this place, but for us they were outweighed by the bad.

Room Tip: Ask for the quietest room - and if you want a sunny balcony, try asking for one (ours was in shade)
  • Stayed: May 2012, traveled as a couple
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1  Thank cabecabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlas_Hotels_Israel, Guest Relations Manager at Center Chic Hotel Tel Aviv - an Atlas Boutique Hotel, responded to this reviewResponded May 22, 2012

Dear Guest,

Thank you for you for your candid review. We appreciate your constructive comments as we take guest reviews very seriously and give them high importance, we use them as a basis to make improvement to the hotel. We are pleased to hear that you were happy with the location, staff and comfortable beds of the hotel. Regarding your comments about our cleaning staff, we apologize if any inconvenience was caused by their behavior. In the future we will do all that is needed in order to avoid issues such as the ones similar to what you have mentioned.

In regards to your room containing an odor of smoke we do apologize if it caused you any discomfort. Although we are a non smoking hotel occasionally there are some guests who smoke without our knowledge. We do ventilate the room immediately. However it seems that in this case it was not done properly. Thus it has been brought to the attention of the house keeping staff and their methods of ventilation. We hope that on your next visit you will give us another chance to host you.

Jordana Neeman, Guest Relations Manager, Atlas Hotels.

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Reviews (901)
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Reviewed May 9, 2012

the positive reviews all turned out to be on the money . the hotel is perfectly located - everywhere in TA is walkable (almost!). the employees are all very helpful and friendly. the hotel is clean and very tastefully decorated- a pleasure to come back to after a day out in the TA sun. only neg is lack of good reading light above the bed ( which was very comfortable as were the pillows)... but i mentioned this to reception and he seemed concerned and said he would alert the appropriate people

  • Stayed: May 2012, traveled as a couple
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1  Thank petitnez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2012

A superior facility. Staff friendly, knowledgable and helpful. Room was well appointed, Bathroom very well done. Roof garden was attractive even though we didn't leave time to make use of it, other than to look out over the city. Really appreciated having access to free computer. Only negative was trying to get to the hotel by car. After 4 tries, gave up, returned car to rental agency and walked. Hotel should put driving instructions on its website. There is only one way to get there by car and it is not intuitive.

Room Tip: Staqy as far east as possible. Street noise at night is worse as one gets closer to thye corner.
  • Stayed: May 2012, traveled as a couple
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1  Thank rugelach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlas_Hotels_Israel, Guest Relations Manager at Center Chic Hotel Tel Aviv - an Atlas Boutique Hotel, responded to this reviewResponded May 10, 2012

Dear Guest,

Thank you for you review and for taking the time to share your thoughts regarding the hotel. We are delighted to hear you were happy with the hotel and had a “super stay”. We do apologize that you had trouble finding the hotel. We do have a link on the website for driving instructions which is located directly underneath the map. Perhaps you missed it while visiting the website. However please know for you next visit that if you are having trouble reaching the hotel you can always call the front desk and we will guide you through the city to reach the hotel. We look forward to welcoming you back to the Center Chic Hotel.

Jordana Neeman, Guest Relations Manager, Atlas Hotels

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Reviewed May 7, 2012

My son is a Lone Soldier (Army volunteer who came without family being in Israel) so we visit as often as possible. I had been staying at a couple of favorite hotels, but when my parents decided to join us on a visit, we had to find something a bit more upscale. To their credit, despite having never been here, they found this jewel of a boutique hotel, right in Diesengoff Square. Lovely people at the front desk. The rooms are wonderful (ours had a balcony right over the street that was absolutely lovely to sit out on). They serve a happy hour with great complementary food and wine--something I've never seen at other hotels--and their breakfasts were a hit with everyone. Tons of restaurants, shopping, movies right at the square, and it's a ten min walk to the Med. My son, daughter and I all managed nicely in one of their larger rooms, which was $120 less than getting two rooms, so we were very happy. We'll be staying here again, absolutely.

  • Stayed: May 2012, traveled with family
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3  Thank Alison L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2012

I was staying in the Center Chic Hotel in TLV in April 2012 for a couple of nights and this was definitely a good choice. The hotel is located centrally in Tel Aviv with beaches and the city center within walking distance. For Tel Aviv standards the location is also on the quiet side.

The rooms are rather small but spotless (same goes for the attached bathrooms) and - as the whole hotel - stylishly designed. Our room also had a nice balcony overlooking Dizengoff square (I am not sure whether rooms to the back have a balcony). The staff was very attentive and the service great.

Breakfast is available at the sister Hotel Cinema across the street but I found this to be overpriced. There are plenty of cafes around which offer more for less and a better atmosphere.

But all in all a good choice. I can fully recommend this place.

  • Stayed: April 2012, traveled as a couple
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Thank sodasan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlas_Hotels_Israel, Guest Relations Manager at Center Chic Hotel Tel Aviv - an Atlas Boutique Hotel, responded to this reviewResponded April 29, 2012

Dear Guest,

Thank you for your positive review. We are happy to hear that you were pleased with your choice by choosing to stay with us and we very much appreciate your recommendation.

We are sorry to hear that you were not pleased with the price we offer for our breakfast. We gladly offer guests who stay with us on a room only basis several options for breakfast. They can choose from a large variety of cafes and restaurants in the area around the hotel or they have the option of dining with us at our “all you can eat” buffet at the Cinema Hotel (directly across from the Center Chic Hotel) for a moderate price of 55 NIS per person. As most of the restaurants in Tel Aviv serve an “a’lacarte” breakfast for almost the same price we do find our price very reasonable for Tel Aviv.

However we do understand that everyone has different opinions and expectations when it comes to price and although we were not able to match yours we are pleased to hear that you enjoyed your stay with us. We thank you for choosing the Center Chic Hotel and we look forward to seeing you back here soon.

Jordana Neeman, Guest Relations Manager, Atlas Hotels

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Reviewed April 16, 2012

Overall we had a very nice stay in this hotel. We are a couple with a 1 1/2 year old baby. While the room we had was not the most functional for our needs (very small, especially if you have a lot of luggage and need to open more than one suitcase at a time; and the doors to the bathroom are glass so if you want to turn the light on in the middle of the night you basically illuminate the entire room), the location was great (right in the Dizengoff Squre) and the service was excellent! All staff were very professional and cordial, but we are especially grateful to Nathalie at the front desk, who was extremely helpful in providing us with explanations and assistance when we forgot some things in our room.

  • Stayed: April 2012, traveled with family
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2  Thank macinrome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlas_Hotels_Israel, Guest Relations Manager at Center Chic Hotel Tel Aviv - an Atlas Boutique Hotel, responded to this reviewResponded April 29, 2012

Dear Guest,

We are happy to hear you had an enjoyable time at the hotel and were happy with our helpful staff and wonderful location in the city. In addition, we will let Natalie know how much you appreciated her help. We are sorry to hear you encountered some difficulty with operating your luggage. I don’t know if you were able to use the luggage stands which we provide to all guests on request which can assist in making it more comfortable to arrange luggage. If not, do ask for one on your next stay with us. Thank you for choosing the Center Chic and Hotel and we look forward to welcoming you back.

Jordana Neeman, Guest Relations Manager, Atlas Hotels

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Reviewed April 5, 2012

Located on Dizengoff Square - that is really a circle - this little gem will permit you to walk around the lovely "White City". The rooms are not big but they are cute and give you a feeling of boutique hotel without the price tag. Breakfast is served across the street in the Cinema Hotel and we found everything delicious. The staff in both hotels was friendly, polite and very helpful. The little balcony off our room was a bonus to watch what was going on. It is a ten minute walk from the beach and Tel Aviv is a fun place to walk and talk.

  • Stayed: March 2012, traveled on business
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1  Thank MASSDSP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlas_Hotels_Israel, Guest Relations Manager at Center Chic Hotel Tel Aviv - an Atlas Boutique Hotel, responded to this reviewResponded April 29, 2012

Dear Guest,

Thank you for your kind review. We are delighted to hear that you had an enjoyable stay with us and a pleasant time in Tel Aviv. We are pleased that you were happy with our breakfast, staff and location just opposite Dizengoff square in the heart of they city. You’re right that we are just a 10 minute walk to the beach, but as most people find out quickly, most locations in Tel Aviv are roughly a 10 minute walk or bike ride away. We hope you had a lovely time exploring the city. We thank you for choosing the Center Chic Hotel and we look forward to welcoming you back soon.

Jordana Neeman, Guest Relations Manager, Atlas Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Center Chic Hotel Tel Aviv - an Atlas Boutique Hotel

Address: 2 Zamenhoff, Tel Aviv 6437302, Israel
Phone Number:
Location: Israel > Tel Aviv District > Tel Aviv
Amenities:
Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Tel Aviv
#10 Romantic Hotel in Tel Aviv
#15 Family Hotel in Tel Aviv
#21 Business Hotel in Tel Aviv
Price Range: $131 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Center Chic Hotel Tel Aviv - an Atlas Boutique Hotel 3*
Number of rooms: 54
Official Description (provided by the hotel):
The recently renovated (2011) Center Chic Hotel was designed to celebrate the culture, architecture, art, and spirit of the century old city, Tel Aviv. The 54-room hotel (most with balconies) is located on Dizengoff Square, a short walk from the beach, in the city׳s cultural and entertainment area. All the rooms feature multi-channel cable TV, coffee/tea facilities, refrigerator and safe. Guests are welcome to relax in the living room-style lobby, enjoy a wide selection of books and albums about Tel Aviv as well as short historic films about the city, free wireless internet access throughout the hotel, and free use of the hotel’s bicycles. The hotel also offers free daily afternoon refreshments at the gallery level parlor. A nearby gym is available for a moderate charge. Breakfast is served in the adjacent Cinema hotel. ... more   less 
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Also Known As:
Center Hotel Tel Aviv

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