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“Awful service!”
Review of Hotel Berdichevsky

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Hotel Berdichevsky
Ranked #53 of 100 Hotels in Tel Aviv
Certificate of Excellence
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Awful service!”
Reviewed April 20, 2013

We have been so disappointed with our stay at Berdichevsky.

We already had a bad feeling when we called to ask whether we could have an early check in. The receptionist was extremely unfriendly and told us that it was impossible as the hotel was full. We called back the night before to double-check, and somebody much more agreeable told us that there were 2 people leaving early, and that therefore we might be able to check in around 9am. When we landed in Tel Aviv, after a red eye flight, we called back again to check, and the 1st receptionist we had talked to litterally yelled at us, telling us that she had already said we could not check in early. Nice way to welcome us on the Israeli soil.

I asked to cancel the room, and she said it was not possible as it was last minute - fair enough. When we came back later that day to check in, we learned that our room had indeed been cancelled, without giving us any notice of course. We had to rebook the room to stay there for 1 night. Nobody ever apologised.

The service was overall a disaster throughout our stay; e.g., the breakfast waiters were treating customers like prisoners, yelling a yes or no to questions or requests. The hotel does look nice, but the people working there are just a disgrace - especially given the standard of the hotel.

Stay away unless you want to have a jail-like experience!

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Nicolasz320
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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344 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
1 review
Reviewed April 19, 2013

We celebrate my wife birth day, it was just perfetc.
Great room, amazing service and the breakfast was awesome.
The hotel location is also perfect, in the Tel Aviv culture & shopping center.
Highly recommended for romantic vacation.
We will surely back.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dan-EDA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haifa, Israel
Level Contributor
4 reviews
3 hotel reviews
Reviewed April 6, 2013

Great location (although parking is problematic). Excellent service. Rooms are clean and tidy at the highest level. Excellent breakfast. Prices are a little high but worth every dollar. In short - excellent.

Room Tip: Recommended rooms are medium in size
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Avivshap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haifa, Israel
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 5, 2013

The two of us stayed in this hotel. we enjoyed the great service in the reseption, the breakfast veraity and the well decorated room. The hotel is well located in the center and is a walking distance from good restaraunts, pubs, and dence places. Over all it is a really good way to spand your holiday in Tel Aviv!

Room Tip: ask the front windowroom.
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  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank inbal_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 1, 2013

Perfect location, friendly staff, although distracted at times, and not always at reception desk.
Room was adequate, with a comfortable bed.
Breakfast, well presented with options. Generally,relaxed staff, could work on boutique style clothing for workers, eg, although friendly, staff in dirty sneakers is not too appealing at breakfast.

Room Tip: Pay a little more to ensure a more spacious room and the dress of staff.
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sunkist007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
Reviewed March 31, 2013 via mobile

Good standard for TLV. Small but clean rooms, though a bit dark. Friendly staff.

Its near Habima, Rotschild blvd, azrieli, Ibn Gvirol and much more.

I Would definitely recommend this boutique hotel.

A fifteen minute walk from the beach.

Helpful?
Thank Daniel Z
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Tel Aviv, Israel
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 31, 2013

The hotel is great, the staff goes all the way to help, we were 17 guests together (family) and they made us feel at home. Location amazing, beautiful rooms. You can go everywhere in Tel Aviv from here and the breakfast is OMG. Definitely coming back!!!!!

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dana Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shai D, Manager at Hotel Berdichevsky, responded to this review, April 1, 2013
Dear Dana

Thank you for the review.

We were glad to have you our hotel and we hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Berdichevsky

Property: Hotel Berdichevsky
Address: 14 Berdyczewski Street, Tel Aviv 64258, Israel
Location: Israel > Tel Aviv District > Tel Aviv
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Room Service Spa Suites
Hotel Style:
Ranked #53 of 100 Hotels in Tel Aviv
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Berdichevsky 4*
Number of rooms: 23
Official Description (provided by the hotel):
Hotel B Berdicevsky is a brand new 23 room boutique hotel, ideally located steps from Rothschild Boulevard on a quiet street in the heart of Tel Aviv's cultural center. Catering to the lifestyle-driven traveler, we offer a unique Tel Aviv boutique experience for those who seek the luxury and service of a large hotel chain, with the charm and customized service of a small boutique hotel. Our attention to detail extends from round-the-clock professional and personalized service, to our intimately sized, yet comfortable and lavishly appointed rooms.We invite you to be our guest. Experience our lifestyle. ... more   less 
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