We were told to make reservations in advance as they had limited touring and they fill up quickly.The positives -procedure for booking was excellent, my emails were promptly returned, we were contacted when they changed our reservation for an earlier time and confirmed each step. The young soldier was very enthusiastic in her telling of the Palmuch experience before we started the tour. Negatives -we thought we were on an English speaking tour and received recording devices. We were with a large school group and once the tour started, you basically went from display to display with your ear phones. There were no interactions with the tour guide.The exhibits were very worn which I suspect has more to do with financial constraints. We stayed at the Dan Panarama so we visited with a taxi. Make sure the driver puts down the meter.
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