Booked a standard room for a week but on seeing the room we were disappointed not to have a balcony so decided to pay an upgrade to get this. Superior room we got wasn't any larger but was modern, clean and adequate (although the bathroom window view was odd). Good bed, Good TV but didn't get to test the Expresso machine as you had to pay extra for these from reception (even after paying for the upgrade).
Service was poor throughout the whole hotel. Barring the service from the deputy manager the remainder of the "princesses" behind the reception desk were actually more interested in themselves than the customers. It was like the guests were an inconvenience to them and we witnessed on many occasions their poor attitude and service.
Service at breakfast was just as bad. The host attendant on entrance did not once wish us a good morning, greeting or general recognition. Breakfast was average and only reached that level because of an egg chef if you could find him and then get him to actually cook for you. Replenishment of food was also poor and you had to chase staff continually to refill. On shabbat they would turn off the orange juicer and expresso maker which was odd as power was still working for other equipment.
The complimentary bikes are a great added extra but they are in dire need of upgrading or at least some maintenance. If using make sure you are aware they will also charge you $250 US if the old bike is stolen.
The location of the hotel is awesome as its smack bang in the middle of everything and across the road from a fantastic beach. To save a few dollars look out for AM/PM convenience stores for cheap beer/wine to take back to the room.
- Official Description (provided by the hotel):
- Standing tall on the best location of the lively beach front is the best- hotel in Tel-Aviv. Overlooking the Mediterranean Sea. Whether you’re on vacation or on a business trip hotel is close walking distance to restaurant, cafés ,bars, nightlife attractions and Tel Aviv business centers., The Park Plaza Orchid always delivers a superior experience and is in the center of it all.Accommodations at the 182-room Park Plaza Orchid are the ultimate in comfort and style. Newly renovated rooms that are elegantly furnished. Awaken each day refreshed from an exceptional rest in our spectacular king-sized beds with top-quality comfort mattresses, fitted with luxurious linens, and fluffy down pillows. Rooms with “shower only” bathrooms are available. ... more less
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- Also Known As:
- Park Plaza Orchid Tel Aviv Hotel Tel Aviv
- Park Plaza Tel Aviv
- Tel Aviv Park Plaza