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“Great location, excellent breakfast”
5 of 5 bubbles Review of Orchid Tel Aviv

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Orchid Tel Aviv
Ranked #54 of 98 Hotels in Tel Aviv
Boynton Beach, Florida
2 reviews
“Great location, excellent breakfast”
5 of 5 bubbles Reviewed October 26, 2010

Wonderful hotel with the best location in Tel Aviv. Very friendly staff, free international long distance, free wi-fi, and very nice room.
Bruce Herman

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1948Bruce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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963 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (156)
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London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed October 19, 2010

We choosed this hotel (5 days) as part of a package with a flight and based on previous reviews. The location is perfect with quick access to the beach (just one road to cross). The swimming pool is really really small...

The room we've booked was a Superior Sea View room but when we arrived we were told that we were "upgraded" to a family room with sea view..... which turned out to be a street view on the first floor. But the room was newly refurbished, with a big bed and lots of space. The street noise was correctly blocked by the double-glazed windows. The room was cleaned every day but they will always forget something. Either the shampoo is missing, or the tea cups, or all the towels...

Room service was terrible. We ordered breakfast on the next morning with boiled eggs (soft inside). When it arrives, we realized that they gave us hard boiled eggs. OK, no big deal but we told the waitress that we had ordered soft eggs. She then looked at us with a wince and said that we got what we've ordered. She didn't even appologise for her mistake. We then insisted on getting what we've order. We also had to call them again as they also had forgotten the cutlery and salt/pepper. They were quite upset that we had to call them twice to finally get what we originally ordered...

On Saturday morning they refused to heat our baby's food in a microwave because it was Shabbat. My wife had to go back in the room and warm it bit by bit for half an hour before our 1 year baby could eat. I complained to the Food Manager and told him they should have a microwave (next to the coffee machines) for these kind of situation. As a Jew myself, I know what Shabbat means, but to be honnest, this was a ridiculous situation. They have coffee machines and other food warmer plugged in the mains but can't have a microwave at the same time. Go figure out... If you want your baby to eat hot food on a Saturday morning, then you will have to find a solution yourself...

Finally when we left, the receptionist just gave us our invoice without saying a word, not even asking how was our stay or saying thank you for staying there.... They truly have a lot to learn about service in this hotel and I would certainly not recommend it to a family travelling with babies.

  • Stayed October 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daniel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPOrchidgm, Manager at Orchid Tel Aviv, responded to this review, October 25, 2010
Thank you for taking the time to express your comments regarding your recent stay. We appreciate you taking the time to comments on your recent stay with us.

Your comments are of great importance to all of us and will help us in our efforts to continuously maintain and improve the standards to the level you may expect from us. Therefore your remarks are very much appreciated.

With regards to your remarks concerning the room our new family room are on the 4 floors and fancying to city of tel Aviv or a sea side view.
Concerning the microwave, in Shabbat all hotels in Israel are not allowed to use electricity warmer, but for baby's we have another solution of warming.

It has been a pleasure to welcome you and we look forward to welcoming you again to
Park Plaza Orchid Tel Aviv, in the near future when your travels bring you back to the area!

Kind regards,

Lior Gabay
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed October 16, 2010

having stayed in several hotels in Tel Aviv, The Orchid Park Plaza was THE BEST. The service, from bell boy to Managers, could not do enough to please us. The rooms are amazing, beds (I wanted to bring it home). Breakfasts were excellent....you certainly won't need lunch!!! Cleanliness second to none, and you only have to ask for another towel and housekeeping was there within minutes. An added plus which I have never seen in any other hotel in the world, was the FREE TELEPHONE SERVICE IN THE FOYER. You can call anywhere in the world for free. Unbelievable. Also free computers for guest use. This was not restricted to Executive Lounge but also available to all guests in the foyer. All of this and the staff was just so friendly. This hotel made the experience of a holiday in Israel just so fantastic, and we certainly would not go anywhere else on our next trip to Israel.
Thank you all if you see this!!!

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MARSHA21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPOrchidgm, General Manager at Orchid Tel Aviv, responded to this review, November 28, 2010
We appreciate you taking the time to comment on your recent stay with us. We thank you for expressing your compliments to our staff, which we have already passed on to them. We definitely cherish employees such as them and are very happy to work with them.

Your comments are of great importance to all of us and will help us in our efforts to continuously maintain and improve the standards to the level you may expect from us. Therefore your remarks are very much appreciated.

It has been a pleasure to welcome you and we look forward to welcoming you again to Park Plaza Orchid Tel Aviv Hotel, in the near future when your travels bring you back to the area!

Kind regards,

Lior gabay
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed October 5, 2010

My wife and I used to stay in this hotel for 7 nights in the end of September, 2010. This is the second time we were here. The hotel is located on the sea promenade, against the beach, the 15-20 min of a stroll from the city center and main trade streets like Sheinkin st. The racy and authentic oriental Carmel Market is just in 10-15 min walk as well. There are many restaurants and cafeterias all around. Room prices are rather affordable and seems reasonable compared to the neighbor hotels. Although the hotel's building looks not so modern and new outside as it's neighbors, the hotel is clean and cozy inside. Our room was quite spacious, well equipped with furniture and clean. The only problem I can complain about the room is that there was no refrigerator in it, just a tiny minibar. This was odd and illogical taking into account the fact that the room was equipped with a kitchenette and a microwave oven. The wifi in rooms is complimentary; although in our room the wifi signal was very weak, Internet was working without any problems. There is a swimming pool in the hotel but it is rather tiny; but what's the idea to use a pool if you're just in 2 min walk from the beach? The hotel's staff is very friendly and responsive. What I can suggest to the hotel's management is to do something with elevators. They're have really nice interior but their operating logic is just awful. There was almost no day when we were not waiting about 7-10 min for the elevator to come to our floor. But if you have a good sense of humor you must not be frightened about this. All in all the Orchid seems to me a good place to stay when you are in Tel Aviv for vacations if you're ready for some small compromises for a reasonable price. We'll definitely return to this hotel and would recommend it to our friends.

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank workms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
1 review
3 of 5 bubbles Reviewed September 16, 2010

My biggest complement goes to the reception staff which are all very polite and helpful. The rooms are also kept very clean and the house keeping staff are doing a great job every day.
The rooms however are definitely not as advertised on the hotel's website. all room are very small, to the point that 2 travellers both travelling with a suit case each will find it extremely difficult to move around the room. Same goes to the pool which is resembled a bath more than a pool. Breakfast is adequate however not as you would expect from a 4* star hotel, nor from $20 value. For example no fresh bread was offered for my entire stay. Fair enough this was during the Jewish New Year when bakeries are shut but the chef could have kept some bread in the freezer and defrost it the night before or alternatively offer the facilities of a toaster, something every hotel in the world offers.
finally the hotel is in excellent location but guests should be aware that the rooms can get very noisy at night as a result of its central location.

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dotaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPOrchidgm, Manager at Orchid Tel Aviv, responded to this review, September 21, 2010
Thank you for taking the time to express your comments regarding your recent stay. We appreciate you taking the time to comments on your recent stay with us.

Your comments are of great importance to all of us and will help us in our efforts to continuously maintain and improve the standards to the level you may expect from us. Therefore your remarks are very much appreciated.

With regards to your remarks concerning breakfast I can inform you that we offer wonderful Israeli breakfast, in Rosh Ashana a Jewish holiday all hotels in Israel are not allowed to use oven or toasters.
Concerning to the room all our superior room is facing to the sea and can accommodate up to 2 adult and 1 child. Guest can choose from superior to deluxe room and suites.

It has been a pleasure to welcome you and we look forward to welcoming you again to
Park Plaza Orchid Tel Aviv, in the near future when your travels bring you back to the area!

Kind regards,

Lior Gabay
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
82 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed September 14, 2010

Excellent location, 3 minutes from beach. Good breakfast. Free landline phonecalls from phone in lobby. Free wi-fi throughout hotel. Free use of bicycles. Room not very big, but clean & modern. Bathroom ok, but shower screen over the bath not large enough to protect bathroom whilst showering, so entire bathroom gets soaked! Limited parking in hotel car park, which is NOT free foe guests. Pool is TINY!

  • Stayed September 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Louisekm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed September 11, 2010

I booked 2 rooms for our family of 5 into their Junior Suites. These rooms are closets! Just enough room for a bed and TV and we had to be there for almost 2 weeks! Its too small for two people for anything more than 3-4 days.

The hotel itself is somewhat run down with broken tubs and cracked paint. This is by far the poorest Park Plaza ever. Our Eilat Hotel (The Dan Eilat) for 3 nights was a much welcomed oasis.

Stay away and pay the extra $ fort the King David Dan Hotel Tel-Aviv...They didn't have room and i pre-paid. I also stayed at the Alexander Suites in 2009 and they were much better; we didn't return because they didn't have a pool. trust me...skip the pool.

  • Stayed April 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Grouptel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Orchid Tel Aviv

Property: Orchid Tel Aviv
Address: 79 HayarkonStreet, Tel Aviv 6343236, Israel
Location: Israel > Tel Aviv District > Tel Aviv
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Spa Hotel in Tel Aviv
#22 On the Beach Hotel in Tel Aviv
#31 Family Hotel in Tel Aviv
#34 Luxury Hotel in Tel Aviv
#42 Romantic Hotel in Tel Aviv
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Orchid Tel Aviv 4*
Number of rooms: 203
Official Description (provided by the hotel):
Standing tall on the best location of the lively beach front is the best- hotel in Tel-Aviv. Overlooking the Mediterranean Sea. Whether you’re on vacation or on a business trip hotel is close walking distance to restaurant, cafés ,bars, nightlife attractions and Tel Aviv business centers., The Park Plaza Orchid always delivers a superior experience and is in the center of it all.Accommodations at the 182-room Park Plaza Orchid are the ultimate in comfort and style. Newly renovated rooms that are elegantly furnished. Awaken each day refreshed from an exceptional rest in our spectacular king-sized beds with top-quality comfort mattresses, fitted with luxurious linens, and fluffy down pillows. Rooms with “shower only” bathrooms are available. ... more   less 
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Also Known As:
Park Plaza Orchid Tel Aviv Hotel Tel Aviv
Park Plaza Tel Aviv
Tel Aviv Park Plaza

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