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“Great location on the waterfront”
Review of Orchid Tel Aviv

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Orchid Tel Aviv
Ranked #55 of 100 Hotels in Tel Aviv
Certificate of Excellence
London
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great location on the waterfront”
Reviewed June 18, 2013

This a solid Tel Aviv beachfront hotel. Some rooms have a spectacular view down the beach to Jaffa. Unfancy, relatively small, but comfortable rooms. Excellent Israeli breakfast. Access to a decent health club. Decent value for money. I'd go back.

Room Tip: Careful: some cab drivers don't seem to know the place. Bring address or clear directions.
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rande K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lauren z, Manager at Orchid Tel Aviv, responded to this review, June 23, 2013
I would like to thank you for your positive feedback and kind compliments regarding our Hotel rooms , staff and services.
We are very happy to know you enjoyed the complimentary service of bicycle rental.
We are offering several categories of rooms from Standard rooms with city view up to luxury suites.
Thank you for staying with us and hope to see you soon.

Sincerely,
Lauren Zhavi
operation manager of Orchid Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (160)
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Nice
Level Contributor
177 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed June 16, 2013 via mobile

Since years we stay in this Hotel close to the sea, located in TLV's center. It was constantly renovated the last years.
This time, we felt a fresh wind due to the new management since june 2013, which will certainly try to solve some problems one could have faced the last years here ( housekeeping & the lack of friendliness and professionalism at the front desk )

We wish them good luck for their future projects !!!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank food-wine73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lauren z, Manager at Orchid Tel Aviv, responded to this review, June 17, 2013
I would like to thank you for your positive feedback and kind compliments regarding our Hotel rooms , staff and services.
We are very happy to know you enjoyed the complimentary service of bicycle rental.
We are offering several categories of rooms from Standard rooms with city view up to luxury suites.
Thank you for staying with us and hope to see you soon.

Sincerely,
Lauren Zhavi
operation manager of Orchid Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
279 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed June 14, 2013

this is my 4th stay in this hotel wich i choose each time because of the location and the price. However each time i say never again because there is always problem. Either they just do not have your reservation or just put you in any rooms ( some are like cells).
it's clean and some of the rooms have a balcony and a beautiful view. But who wants to deal with no reservation (their fault) when you arrive or by "mistake" being kicked out of your room one day earlier to be moved to a lousy room for one night. All that is done with "who cares " attitude. no big deal for the reception .You can tell they deal ( very well) with those problems every day. They are trained to be cool....but in the meantime you stress.

Room Tip: ask for a balcony which you pay extra for.
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank annetteapproved
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lauren z, Manager at Orchid Tel Aviv, responded to this review, June 17, 2013
I would like to thank you for your positive feedback and kind compliments regarding our Hotel rooms , staff and services.
We are offering several categories of rooms from Standard rooms with city view up to luxury suites,we are truley sorry for your inconvenience.
Thank you for staying with us and hope to see you soon.

Sincerely,
Lauren Zhavi
operation manager of Orchid Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
109 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed June 12, 2013 via mobile

Location- fantastic right on the beach slthough there is a busy road to cross but thats not unusual by a beach.
Room- great size great shower and 2 tvs with more channels than you would normally expect. Great free wifi.mini bar wS locked shelves bare and definitely lots missing like an empty information folder.
Food- breakfast wss good with made to order eggs and real oranges freshly squeezed.
Pool- on the small side and opening hours are bizarre. Doesn't open till 9 so no early swim and closes at 7 so no dip after that early evening stroll.
Staff- what a let down. RUDE obnoxious and don't care less. I'm often sceptical of comments on this forum but there's an overriding theme here. Management comments seem fairly standard and not addressing the problem. Sort it out or it will be the hotel's downfall. Guests pay too much in this case for a service with a smile. Especially the young woman in reception.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chalkmeister1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lauren z, Manager at Orchid Tel Aviv, responded to this review, June 17, 2013
Thank you for choosing to stay at the Park Plaza Orchid Tel Aviv Hotel.
I would like to thank you for bringing your feedback to our attention.
Like the other Park Plaza Hotels we are dedicated to provide a high level of service and standards. Therefore I was very surprised at your experience here.
I deeply apologies for any inconvenience you may had.
I will appreciate if you will contact me directly in order to find a way to solve this issue with you. We hope to have the pleasure of hosting you back in the future and assure you be able to enjoy in a spoiled and relaxed atmosphere.

Sincerely,
Lauren Zhavi
operation manager of Orchid Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Tel Aviv, Israel
Level Contributor
417 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed June 6, 2013

When this hotel was first built it was called Yamit and was jointly owned by settlers who were forced (1982) to leave their homes in Yamit Sinai as part of the peace agreement with Egypt. We have stayed at this hotel many times and recommend it to our business guests and family function guests because of it great location and value for money. They have great gift features like free bikes, and all-day free open cafe/buffet with a fabulous view of the beach, so that when my brother messed-up his foot on the free bike, we could chill in the air-conditioned splendor overlooking the sea, and also stuff that the other reviewers have mentioned. The underground parking is very convenient when visiting and the nearby public lot is even more economical for longer stays. We used their free wheelchair for a week and it was a life-saver. The staff on the most part were fine but a few were not professional and not suitable for this class of hotels. Although we ordered suites well in advance, the older of the two buildings had suites that either were not renovated for many years or were very poorly designed and maintained. I had to insist that we wanted a suite in the new wing with our other family members, but alas everything was full. So I insisted on two adjacent rooms in the new wing. That was doable. Happy end (it cost less too). We'll continue to come back but think the management really needs to upgrade all the things that were mentioned.

Room Tip: Insist on the new wing. Check the room before you unpack and if it doesn't feel like a comfortab...
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Harold J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lauren z, Manager at Orchid Tel Aviv, responded to this review, June 17, 2013
Thank you for choosing to stay at the Park Plaza Orchid Tel Aviv Hotel.
I would like to thank you for bringing your feedback to our attention.
Like the other Park Plaza Hotels we are dedicated to provide a high level of service and standards. Therefore I was very surprised at your experience here.
I deeply apologies for any inconvenience you may had.
I will appreciate if you will contact me directly in order to find a way to solve this issue with you. We hope to have the pleasure of hosting you back in the future and assure you be able to enjoy in a spoiled and relaxed atmosphere.

Sincerely,
Lauren Zhavi
operation manager of Orchid Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 27, 2013 via mobile

This place could be so much better.
The location is fantastic. You are right on the wondedul tel aviv beach. The basic infrastructure is alright. Things like the pool and the restaurant are perfectly good.
But it is such a poorly run place. The common areas like lifts are dirty.
I had a half drunk bottle of water when I turned up in my room. It was in what must be a converted function hall, shoddily done, hanging over the entrance and this incredibly noisy.
All in all, the low light of what was a fabulous stay in a fabulous city. Lets just say, I'll be back to Tel Aviv, but not to this hotel.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Onyeije
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lauren z, Manager at Orchid Tel Aviv, responded to this review, June 18, 2013
Thank you for choosing to stay at the Park Plaza Orchid Tel Aviv Hotel.
I would like to thank you for bringing your feedback to our attention.
Like the other Park Plaza Hotels we are dedicated to provide a high level of service and standards. Therefore I was very surprised at your experience here.
I deeply apologies for any inconvenience you may had.
I will appreciate if you will contact me directly in order to find a way to solve this issue with you. We hope to have the pleasure of hosting you back in the future and assure you be able to enjoy in a spoiled and relaxed atmosphere.

Sincerely,
Lauren Zhavi
operation manager of Orchid Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Callicoon, New York
Level Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed May 26, 2013

The hotel people are either incompetent ( i think not) or act that way to enable them to operate in a Machiavellian way in giving bad service.
The front desk takes no blame and seems as if the could not care less for mix ups in reservations.
We had two reservations, one in my wife's name and one in her brother's name. We cancelled the brother but instead they cancelled us. When we arrived at the front desk they passed the buck, but finally got us an OK room with balcony. We told them the date were leaving and the desk clerk said OK and we assumed she would put down thge proper dates. We hastily signed the check in documents. Come to find out the check out was for a day early, a Sunday. When we explained our situation, the buck got passed again and the desk clerk shrugged his shoulders and did a passable impression of Sergeant Schultz from Hogan's Heroes, basically claiming, "I know nothing". I will do my best to not re-book at The Tel-Aviv Hotel Incompetency

They have added in making my Israeli stay a total balagan.

Room Tip: Find another hotel
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Stayed May 2013, traveled with family
Helpful?
Thank stenquist1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lauren z, Manager at Orchid Tel Aviv, responded to this review, June 17, 2013
Thank you for choosing to stay at the Park Plaza Orchid Tel Aviv Hotel.
I would like to thank you for bringing your feedback to our attention.
Like the other Park Plaza Hotels we are dedicated to provide a high level of service and standards. Therefore I was very surprised at your experience here.
I deeply apologies for any inconvenience you may had.
I will appreciate if you will contact me directly in order to find a way to solve this issue with you. We hope to have the pleasure of hosting you back in the future and assure you be able to enjoy in a spoiled and relaxed atmosphere.

Sincerely,
Lauren Zhavi
operation manager of Orchid Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Orchid Tel Aviv

Property: Orchid Tel Aviv
Address: 79 HayarkonStreet, Tel Aviv 6343236, Israel
Location: Israel > Tel Aviv District > Tel Aviv
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Spa Hotel in Tel Aviv
#22 On the Beach Hotel in Tel Aviv
#31 Family Hotel in Tel Aviv
#36 Luxury Hotel in Tel Aviv
#42 Romantic Hotel in Tel Aviv
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Orchid Tel Aviv 4*
Number of rooms: 203
Official Description (provided by the hotel):
Orchid Hotel Tel Aviv Ha-Yarkon St 79, Tel Aviv-Yafo, 63432, Israel Orchid Tel Aviv Park Plaza Orchid Hotel, Tel Aviv's business and leisure hotel is centrally located on the promenade and shores of the city that never stops, with magnificent views of the Mediterranean Sea. The hotel offers 202 rooms and suites, ensuring guests maximum comfort in an exclusive and luxurious design. Each room is equipped with high standard facilities including flat-screen TVs, iPad docks and more. The hotel is ideal for business people, families and tourists - for both long and short stays. The hotel has a business center that provides a variety of services and facilities. Computer stations, a printer and photocopier. Business people are invited to relax in the hotel's business lounge with breathtaking views of the sea, light snacks and refreshments and dedicated, professional and courteous staff waiting to assist you. The hotel offers a range of complimentary services for the benefit of hotel guests that include high-speed Wi-Fi access, international calls from rooms and lobby, and more. Apart from business, it is important that our guests enjoy and relax. The hotel offers fine Israeli cuisine served throughout the day, from luxurious Israeli breakfasts to bar-style dinners served at the lobby at sunset. The hotel's spa offers a variety of luxurious and rejuvenating beauty treatments and massages given by professional therapists and masseurs. Keep in shape at the hotel's well-equipped, modern and state of the art gym, belonging to SPACE fitness center or at the swimming pool. The hotel also offers complimentary bicycles for guests seeking to explore the city on two wheels. The hotel's prime and attractive location in the heart of the promenade allows guests to enjoy Tel Aviv's attractions, nightlife and entertainment, restaurants, museums, art galleries, shopping malls, theaters, water sports, hiking and cycling trails - no doubt an unforgettable and unique urban experience. *Smoking in the hotel and it's grounds is strictly prohibited. * Please note that pets of any kind are forbidden in the hotel, other than guide dogs for guests who are registered disabled ... more   less 
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Also Known As:
Park Plaza Orchid Tel Aviv Hotel Tel Aviv
Park Plaza Tel Aviv
Tel Aviv Park Plaza

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