We have booked this hotel for one night, one room with 2 bedrooms for us and our one year old baby.
The weather was not so good, it was raining and there was a lot of wind. When we got to the hotel we noticed there was a strong noise of wind whistling through the windows, so we called the reception and they said they will take care of it while we'll be out of the room. In the mean time we took showers (I won't even mention in details here the smell that came from the bathroom once we opened the hot water) and went to a wedding. When we came back, nothing was done! The whistles didn't disappears, it even got worst! We didn't sleep the all night we were there and of course our one year old son suffered also the all night. In the morning we complained again and the receptionist offered to give us a late check out (why would I stay longer in an apartment that is still whistling?!?) . We asked to speak with the manager and the manager NEVER came! She was in an important meeting and was suppose to call us back but she never DID! So we called in the evening after to speak with her, they hanged up the phone on us twice! If you are looking for a nice experience with good service this is definitely not the place for you!
- Official Description (provided by the hotel):
- The Alexander Tel Aviv Hotel is a luxury boutique hotel that provides a warm, professional and personal hospitality experience with world leading standards, unique trendy suites elegantly designed to offer ultimate pampering luxury. All this to provide our guests with the perfect hospitality experience.Our 70 beautifully designed Suites offer the height of luxury and our attention to detail begins with the design and extends to the warm, friendly, courteous and professional service we strive to deliver.The hotel combines prime location, luxurious design and a contemporary environment. ... more less
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- Also Known As:
- Alexander Tel Aviv