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Herods Tel Aviv
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Reviews (2,327)
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1,366 - 1,371 of 2,327 reviews
Reviewed October 11, 2011

We stayed in a renovated room on 14th floor. Great decor. Great TV. The bathroom was a bit on the small side but made up for this by its luxury feel.
It would appear that no modern toilets, in Israel or elsewhere, flush properly, but this one really did not want to flush anything away!
The breakfast was exquisite. Far better than any of the other 4/5 star hotels I have stayed at in Israel.
My only complaint relates to them wanting to charge USD 10 per use of a tiny gym with 2 machines and a few free weights. Admittedly, after I kicked up a huge fuss the manager let me in for free, but having to pay to use a gym is not what you expect in a hotel where you are paying USD 250-300 per night!
Over all, a great hotel with a vacation atmosphere. All the staff are very friendly.
I didn't see the unrenovated rooms (floors 1 to 7) so can't comment on them.

Room Tip: Rooms nearer the sea are MUCH nicer than those closer to the road that runs very close to the hotel (although all rooms have a sea view).
Stayed: October 2011, traveled as a couple
Thank StokeNewingtonN4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2011

We come to israel quite a lot so we thought it would be nice to stay somewhere diffrent and we heard that Herods had not been open long .The entrance lobby can only be described as a scene from Alfred Hitchcock's Birds, House of Wax and an artificial Orange Grove !!! We stayed in a club room (dont stay in the others ) the design was a total tacky mess. The main restaurant was another orange grove the interior designer must love his freshly squeezed. Good points breakfast very nice food tasty and hotel staff try there best

Room Tip: look at it first on the web
  • Stayed: October 2011, traveled with family
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1  Thank harper18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2011

Very good position on the beach. The room was great, with a small balcony looking out over Tel Aviv. Breakfast fantastic, only one day we had to eat in a very cramped hall as the main breakfast room was closed. Pool adequate, but in the shade most of the day. Bathroom very small, and our toilet never flushed properly, even though we reported it on the first day. Very helpful staff in the lobby.Other than these few small things, a very good choice in Tel Aviv.

  • Stayed: September 2011, traveled with friends
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Thank roysergio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2011

We have spent one week in Herods and for most part our experience in this hotel was very positive. I do not wish to put anyone off this hotel as this is quite minor moan but I do have to mention couple of things we found a little bit annoying whilst staying there. We would be woken up each morning around 8.00am by the cleaners vacuuming the hallways (surely they could start with that a little bit later, after all people are on holiday and would like some rest in the morning), also cleaners would be knocking on the doors asking to clean the room regardless of the sign 'do not disturb' clearly displayed outside the door. The hotel's pool is nice but photos look better than reality, it is for most part of the day in the shade. This however didn't bother us as we loved the beach which is just outside the hotel and amazing, but for those who rely on the pool I would like them to know. Also they had major issue with drains and it was not pleasant spending time in the bathroom area, but this may be the case for the most of hotels in Tel Aviv?! Breakfast choice is really good and plentiful. Business lounge only has 2 pc's and you may not get a chance to use them as it is always busy but you can have a coffee, cakes, soft drinks and fruit all day (until 7pm) should you have this as a part of your deal with your room price. Make sure you ask to go on the roof at 18th floor and take some night photos of the Tel Aviv. Doors are normally open anyway. Location of this hotel is great for the beach and also exploring the city. Old Jaffa is approximately 30/40mins nice walking distance away and it is beautiful part of Tel Aviv.

  • Stayed: September 2011, traveled as a couple
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1  Thank NatBedenik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 19, 2011

Complete disappointment!
I waited an average of 15 minutes everytime I wanted to call reception to complain about lack of toilet paper, clogged toilet and television set out of order! By the way, nothing seemed bearable when it came to the bathroom ...

  • Stayed: September 2011, traveled as a couple
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Thank tizdaieni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FattalM, Guest Relations Manager at Herods Tel Aviv, responded to this reviewResponded October 5, 2011

Dear Guest,

Thank you for taking the time to write down your comments regarding your stay at the Herods Tel-Aviv hotel.

I would appreciate it if you could contact me directly at aviuh@fattal.co.il in order for us to further understand what was wrong in the room.

We would like to apologize for any inconvenience that has occurred during your stay with us.
However it is not likely that the toilet was clogged, the television was out and no toilet paper was available, all at once…

We continue to be committed to providing you and all of our guests with the highest standards of service and facilities and problems like you described are nothing I have heard of before.

We hope that you will choose to give the Herods Tel Aviv Hotel another chance upon your next visit to Tel Aviv, we would be very happy to see you visit us again very soon and to provide you with a rewarding experience

The Guest Relations Department
The Herods Tel Aviv Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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