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Dan Tel Aviv Hotel
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Reviews (1,761)
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Reviewed November 7, 2012

Another very nice stay at the Dan hotel...
This is one of Tel Aviv hotels where level of service is high in a cosy and very nicely redone atmosphere. Eventhough I prefer the none renovated rooms, the regular renovations that have been performed in the common areas also give it a classy and warm feel.
The room I stayed in was a junior suite, well equipped and bathroom with jacuzzi and included all facilities for a business traveller, in particular enough plugs to recharge at once the various devices I used.
Staff is friendly and professional which is not always the case in Israeli hotels unfortunately.
Location, in front of the sea and in the center of Tel Aviv completes the attractiveness of the hotel.

  • Stayed: November 2012, traveled on business
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1  Thank tchoutchou1500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

We had a Sea View room with a nice view of the Mediterranean. The room was great to look at but the sheets did not fit properly and came undone each night. The rear of the hotel faces the sea but there is a street to cross. The location is OK but a bit of a trek to downtown tel aviv.
We looked for a spot in the hotel to get a light meal and were directed to a restaurant that had no staff and no customers. We were then told to go to the bar and they would serve a light menu.
When we arrived we were told that food was unavailable. We finally went to the main restaurant in the hotel. There was a table for eight in the middle of the room and we were told that they had all of the English menus and we would have to wait to order. ( The restaurant holds about forty people) There was nothing very wrong with the hotel but the little things were the difference between average and very good. We were on the concierge floor but the concierge lounge was in the basement level, which was very strange.

Room Tip: Get a sea view room
  • Stayed: October 2012, traveled as a couple
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1  Thank jreyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanHotelsIsrael, Management at Dan Tel Aviv Hotel, responded to this reviewResponded November 11, 2012

Dear Jreyer,
Thank you for taking the time to post about your experiences here at the Dan Tel Aviv; it is only through the feedback from our guests where we are able to monitor and develop on our service delivery.
We're delighted that you managed to enjoy the view and central location of the hotel, even though the majority of the hotels in Tel Aviv require guests to cross the road to reach the beach.
We strive to deliver the very best service thoughtout the hotel so always concerned to hear when guests feel we have fallen short. Whilst this comes a little too late to rectify for you, we have ensured to forward your comments to the food and beverage manager for his immediate and thorough attention.
Your experiences at our dining outlets and housekeeping, are certainly not in keeping with the usual high standards and as such, please do contact me prior to your next visit in Israel so we may be able to ensure of a more peaceful and restful stay.
With Many Thanks and Kind regards,
Ifat Shalom - Guest relations Manager
Ifat.shalom@danhotels.co.il

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2012 via mobile

A pleasant stay at the Dan.

Room was modern and comfortable and enjoyed the extra T.V in the bathroom.

Breakfast was exceptional and the range is wide and tempting.

Wifi was the biggest bug bear. Quite high extra charges for wifi and on a per-device basis which seems a bit devious.

  • Stayed: November 2012
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1  Thank thepolarbeer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2012

I have been visiting the Dan Tel Aviv for many years. It is centrally located on the sea side and has updated rooms and services. Excellent buffet for breakfast and well prepared dinners with an excellent wine list.Of particular note is the King David Lounge where light snacks, drinks and comfortable seating is abundant. The staff is friendly, professional and responsive to request and quick to provide assistance.

The staff provides excellent service and have ensured that my stay is comfortable and hassle free, especially Ifat in Customer Service, Hen in the King David Lounge and Miri in the front office.

Room Tip: Sea side rooms have excellent view of the beach
  • Stayed: August 2012, traveled on business
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1  Thank JD M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanHotelsIsrael, Management at Dan Tel Aviv Hotel, responded to this reviewResponded November 6, 2012

Dear JD M,
A returning guest is the biggest compliment a hotel can get so thank you for choosing the Dan Tel Aviv Hotel as your residence of choice in Tel Aviv through the years.
It is especially kind of you to take the time to let other travelers know of your experiences and appreciation; we have been sure to pass on your kind words to the rest of the team as it is comments such as these that makes the hard work all worthwhile.
Thanking you once again and look forward to welcoming you back to the Dan Tel Aviv hotel at some point in the near future,
with regards,
Ifat and the Guest Relations Team.

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Reviewed October 29, 2012

Arrival around 23h30 and 20 minutes were needed to check-in after a 8 hour journey, it's very long,as we were the only two at the desk. The reason is simple, the guy doesn't know how to make a print of your CC. he tried several time in the 4 possible directions and told us, it's because we are re-booting the system. During all this time, his (more senior) colleague was calling, once finished with his call, he came and made the print of the CC in one pass just by pressing another button......(nothing to do with the re-booting, because the minibar was still re-booting at arrival in the room) The junior was ashame (about his lie) but completed our check in.
The rooms are big, the TV-channel offer is complete (GB-FR-IT-D...) and equipped with mini-bar (poor offer, 1 beer only, 1 coke only...) with automatic invoicing (be sure you control at check-out). My bed was ok and there is one complimentary 50?cl bottle of water in the room.
Internet is free in the lobby but extremely expensive everywhere else: 70NIS/24h (14€)
As i woke up very early every morning I can't tell about the noise coming from the promenade (I think it's noisy)
The staff is friendly at the breakfast but rather rude in the bar and at the reception desk.
Conclusion: My next stay will be in januari 2013, I'll try something else and keep you posted.

Room Tip: I believe the higher the best (to avoid noise from the street) but i'm not sure as I woke up very early every day.
  • Stayed: October 2012, traveled on business
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4  Thank hjeang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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