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“Best door man and best service from floor eleven”
Review of Hilton Tel Aviv

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Hilton Tel Aviv
Ranked #44 of 100 Hotels in Tel Aviv
Certificate of Excellence
Norcross, Georgia
Level Contributor
3 reviews
3 hotel reviews
“Best door man and best service from floor eleven”
Reviewed April 28, 2013

Mr. Asher the doorman is the best, and friendliest from all the hotels we stayed in. Always
smiling and has a kind word to make your day a better one.
The 11th floor team provided a sevice like a Boutique hotel.
Also the rest of the hotel staff went out of their way to make our stay fantastic.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PH H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hilton_israel, Public Relations Manager at Hilton Tel Aviv, responded to this review, May 26, 2013
Dear PH,

We are all so pleased we made your stay a wonderful one and that you really enjoyed our service.

Thank you for sharing your experience on tripadvisor and I will also ensure your detailed comments are shared with Ascher, our doorman.for being incredibly professional and make the impossible possible.

I hope that we will be able to welcoming you back to the Hilton Tel Aviv in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
Gray,TN, United States
1 review
Reviewed April 27, 2013

The Tel Aviv Hilton is beautiful, amazing ocean views, the rooms are outstanding, modern. The Hilton is a short walk to local shops, sidewalk cafes. There are plenty of transporation options. The staff are all wonderful, helpful. This is a must see. I didn't eat at the Hilton so I have no knowledge on the food quality.

  • Stayed April 2013, traveled solo
    • Value
    • Location
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    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Richard D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hilton_israel, Public Relations Manager at Hilton Tel Aviv, responded to this review, May 26, 2013
Dear Richard,

Thank you for selecting the Hilton Tel Aviv for your recent stay and taking time to share your feedback with us via Trip Advisor! I am so pleased that you are full of compliments for the hotel and our team. Thank you for sharing your review with the Trip Advisor travelers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Israel
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 22, 2013

i was staying in non smoking room in a non smoking floor - yet you can smell the cigarette smell while walking in the corridors. asked from the staff to do something about it - nothing changed it.
I guess some 'smart' guy had to smoke in a non smoking room.
this hotel is also old.
for this expensive hotel, you should get more.
location is good. right on the beach.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tourist_Specialist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hilton_israel, Public Relations Manager at Hilton Tel Aviv, responded to this review, April 23, 2013
Dear Guest,

I am really disappointed to hear that the hotel did not satisfy your most recent stay with us. My apologies for smelling cigarettes in the hotel’s corridors.

Please be advised that major refurbishments recently took place at the Hilton Tel Aviv. We have completed the renovations of the top 11 floors. We have increased the living space of the new rooms and expanded the bathroom to include modern features and a separate shower. The spa is also totally renewed.

I hope next time you will have the chance to book the renovated rooms and enjoy them as well. Do give our hotel another chance to make the positive impression that our many guests walk away with.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 21, 2013

The Hilton has been around forever or so it seems and normally I wouldn't dream of writing about them but I had such a nice stay that it wouldn't be fair not too.
The renovated rooms still seem outdated and overpriced especially during Passover but they are clean.
It's the concierge team I would really like to praise Isaac, Carlos and Ariel they are incredibly professional and make the impossible possible.
We were a group of 12 and they got as diner reservations wherever we wanted and never got tired of our requests and changes. Wish there was more concierge teams like them.

Room Tip: Ask for a renovated room the higher up the better.
See more room tips
  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laura K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hilton_israel, Public Relations Manager at Hilton Tel Aviv, responded to this review, April 23, 2013
Dear Laura,

We are all so pleased we made your stay a wonderful one and that you really enjoyed our service.

Thank you for sharing your experience on tripadvisor and I will also ensure your detailed comments are translated and shared with Isaac, Carlos and Ariel for being incredibly professional and make the impossible possible.

I hope that we will be able to welcoming you back to the Hilton Tel Aviv in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 19, 2013

I had some concerns about staying at the Hilton, as I had heard that it was run down. All renovations were recently completed and the hotel rooms are lovely. If you want the best view, ask for a south facing view and you will have an unubstructed view of the shoreline all the way down to Yafo. The hotel is perhaps not as centrally located as those a bit to the south, but most of tel aviv can be walked and I wanted to stay near the gay beach (aka Hilton Beach). The hotel primarily caters to business travelers. There is no gym at the hotel. There is a privately operated gym on the premises but hotel guests are charged $15/visit. The hotel also observes Shabbat so there was no hot food Friday night and Saturday. The concierge service was so so, but I have nothing to compare it with--generally, Israel doesn't provide great customer service.

Room Tip: As stated above, rooms on the south side of the building have the best views.
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  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ian T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hilton_israel, Public Relations Manager at Hilton Tel Aviv, responded to this review, April 23, 2013
Dear Ian,

Thank you for selecting the Hilton Tel Aviv for your recent stay and taking time to share your feedback with us via Trip Advisor! I am so pleased that you are full of compliments for the hotel and our team.

Thank you for sharing your review with the Trip Advisor travelers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
66 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed April 12, 2013

This property is on of those that like many in Israel, OLD. The look and feel is outdated 1967 and unless you get remodeled room ( they have some) you will be walking on, sitting on, sleeping on, bathing in..1967. Big property..pool area, most Mormon areas are same..1967. This is like 3 re-dos past due. But..may be one of he better oes in own...didn't see ant new big names around..

Room Tip: Must get renovated room...otherwise..OLD
See more room tips
  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pgblack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Switzerland
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 9, 2013

The hotel was very clean and staffs members were nice. Nice place to stay as it is close to the beach.
The lounge menu and selection was excellent. There are some nice restaurant round the hotel and within the hotel. The shops within the hotel were little expensive.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank armand n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hilton_israel, Public Relations Manager at Hilton Tel Aviv, responded to this review, April 23, 2013
Dear Armand,

Thank you for your great feedback and for sharing your experience on this forum.

I was delighted to read your very kind comments, and I am very pleased you had a nice stay. Our aim is to ensure high guests satisfaction, and are therefore happy you remained satisfied with our location, room and facilities. Your note about the front desk was noted and I am sure fellow guests will benefit for your remarks shortly.

I hope that we will be able to welcoming you back to the Hilton Tel Aviv in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Tel Aviv

Property: Hilton Tel Aviv
Address: 205 HaYarkon St. | Independence Park, Tel Aviv 63405, Israel
Phone Number:
Location: Israel > Tel Aviv District > Tel Aviv
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Spa Hotel in Tel Aviv
#17 On the Beach Hotel in Tel Aviv
#26 Luxury Hotel in Tel Aviv
#27 Business Hotel in Tel Aviv
#31 Romantic Hotel in Tel Aviv
#34 Family Hotel in Tel Aviv
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hilton Tel Aviv 5*
Number of rooms: 560
Reservation Options:
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Also Known As:
Hilton Tel Aviv Hotel Tel Aviv
Hilton International Tel Aviv
Tel Aviv Hilton

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