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Reviewed May 7, 2019 via mobile

Great location with rooms offering good view of the beach..spacious room with good condition showers..breakfast selection is extensive and the executive lounge is great as well..the staffs are helpfull and responsive..will stay again when in TLV..

Date of stay: May 2019
Trip type: Traveled on business
Thank Chew W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
justsharing123, Guest Relations Manager at Dan Panorama Tel Aviv, responded to this reviewResponded May 9, 2019

Dear guests,
Thank you for choosing to stay at the Dan Panorama Hotel Tel Aviv
Thanks for the overwhelming feedback,
It's our pleasure to have guests like you
Thanks for the many compliments about hotel accommodations, for the service, location, and a pampering breakfast that you enjoyed so much
We hope to see you again among our guests
Regards
Regi
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 7, 2019

This is not our first visit - we have been several times before. It is in a very good position for the beach, shops, restaurants. Lovely view from the bedrooms overlooking the sea. Breakfast was amazing, as before. Plenty of choice and all delicious. Room very nice, very comfortable beds, bathroom newly refurbished. One complaint - it has become much more expensive. Though I must admit they give good value for the money.

Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank Saraleh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
justsharing123, Guest Relations Manager at Dan Panorama Tel Aviv, responded to this reviewResponded May 9, 2019

Dear guests,
Thank you for choosing to stay at the Dan Panorama Hotel Tel Aviv
Thanks for the overwhelming feedback,
It's our pleasure to have guests like you
Thanks for the many compliments about hotel accommodations, for the service, location, and a pampering breakfast that you enjoyed so much
I was sorry to hear that the price was high for you, the price is determined by location, facilities, quality of service and more
We hope to see you again among our guests
Regards
Regi
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2019

Best beach in Tel Aviv but also central enough to walk to most areas. Safe area at night for single female traveller. If you can, reserve the Sea view room. It is always a delight. The great Israeli breakfast with the endless variety will keep one going most of the day.

Date of stay: September 2018
Thank lovetotravel201022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
justsharing123, Guest Relations Manager at Dan Panorama Tel Aviv, responded to this reviewResponded May 5, 2019

Dear guests,
Thank you for choosing to stay at the Dan Panorama Tel Aviv Hotel, thanks for the lovely feedback and the warm words
I was glad to hear that your vacation was excellent,
Thanks for the many compliments ones again
We hope to see you again among our guests
Regards
Regi
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 3, 2019 via mobile

We booked this trip in December to be sure to get the best possible available accommodation. I stayed here many years ago and was disappointed, but their web site shows stunning rooms and assures the viewer everything is refurbished and re-decorated.
They simply mislead their customers.
It is obvious the person taking the booking at Central reservations has no idea what she is selling. We booked one single with a king size bed and stand up shower, and one room for three adults which we were told had three beds and was partitioned off for privacy.
I was initially given a single room with no king size bed and no stand up shower. The toilet in this room was so disgusting that no respecting human would gave used it and it had had black grease marks all over the carpet. The room for my son-in-law and two grown sons had two single beds and a sofa which was supposed to act as a third bed, but was so small a fifteen year old could not fit on it.
I had to take a third room at huge expense and was given a room with a stand up shower and a bug bed but my so called up grade was filthy and the furniture falling to pieces.
We were not the only disappointed guests - a guy in the executive section complained as to how it had deteriorated since his last stay two years ago, a couple from our flight checked out immediately and a Delta airline air hostess refused her room while we were trying to sort out our mess.
When we wanted to leave they invoked their seven day notice cancellation clause.
I forced the manager on duty, Shloime, who had obviously never seen a room at the hotel to come to see the filth and he said I should not complain on Trip Advisor because both of us are Jewish ???
The food in the lobby lounge got extremely bad and the rolls very stale.
Our holiday was ruined because of the cost of the third room we were forced to take. That room had an inter-leading door to my room and the furniture was in the same shabby state.
Shame on you Dan Hotels for misleading your guests - the rooms were $50 per room per night more expensive than the 4 Seasons in Amman !!!
Look at the state of the rooms in what should be a luxury beach front property.

Date of stay: April 2019
Trip type: Traveled with family
Thank Margrit W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
justsharing123, Guest Relations Manager at Dan Panorama Tel Aviv, responded to this reviewResponded May 5, 2019

Dear guests
Thank you for choosing to stay at the Dan Panorama Hotel Tel Aviv,
Thanks for your feedback and comments
I would like to relate to what was recorded in the feedback,
An order was made through a reservation center, and even when a mistake was made, we found the right solution even though you had to pay more. The hotel has all kinds of rooms that are suitable for different types of guests' needs.
I apologize for coming out with a sense of disappointment in the wake of what happened
I would be happy to forward your comments to the relevant managers in order to improve the hospitality experience for all of our guests
We at the hotel treat and answer any request of our guests even if it is less to his satisfaction.
Thanks again
We hope to see you again in the next hospitality in the hope of providing you with a more pleasant and corrective experience
Regards
Regi
Guest Relations Manager

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Reviewed April 29, 2019

Location, food, helpful staff, exec lounge all very good
Regina in customer services was outstanding.
Very enjoyable stay would certainly consider going again.
Lots to do in a very vibrant Tel Aviv within easy access from the hotel

Date of stay: April 2019
  • Trip type: Traveled solo
    • Location
    • Rooms
    • Service
Thank harrish123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
justsharing123, Public Relations Manager at Dan Panorama Tel Aviv, responded to this reviewResponded April 30, 2019

Dear guests,
Thank you for choosing to stay at the Dan Panorama Hotel Tel Aviv
Thanks for the overwhelming feedback, I was happy to meet you personally
It is was our pleasure to host you in our hotel
Thanks for the many compliments about hospitality
We look forward to welcoming you again to our guests
Sincerely
Regi
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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