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All reviews rooftop pool separate building blue sky royal floor overlooking the marina gordon pool breakfast restaurant breakfast is served amazing breakfast mediterranean sea top floor breakfast room old port the executive lounge business lounge gila lumina
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10 - 15 of 2,172 reviews
Reviewed 3 weeks ago

I went with my wife for a short weekend getaway. Had real expectations and was left in all truth somewhat disappointed.
the room was beyond basic. Even though we had apparently one of the best rooms in the Hotel?
Paint peeling everywhere. Tiny shower/bath tub too narrow to even turn around in. To flush the toilet seemed to be a science too.
The balcony was TINY and no upkept at all.
Bottom line. I will not be back.

Room tip: If you have to choose this hotel then I guess make sure you are looking over the Med.
Date of stay: September 2019
    • Value
    • Location
    • Service
Thank MAXFREUND
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ronit S, Marketing Communications Manager at Carlton Tel Aviv, responded to this reviewResponded 1 week ago

Dear guest,
Thank you for taking the tome for posting your review. We were sorry to learn of your disappointment with the room and have passed on your comments to the relevant departments in order to assist us to improve the experience for our future guests.
We hope that we will have the opportunity of hosting you again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

The Carlton is an outstanding facility. Besides having the best breakfasts in all of Israel, the view from our room was 100% water. Not from a block away or a quick sighting if the fog is gone or the trees are bare....no, you are right on the Mediterranean Sea...period. The surf boarders were out very early and beach goers filled the best spots by 11:00AM. The staff couldn't have been nicer.
I would highly recommend this hotel regardless of your reason for being in Israel.

Room tip: Make sure you get a full water view.
Date of stay: September 2019
    • Location
    • Sleep Quality
    • Service
Thank Michael T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ronit S, Marketing Communications Manager at Carlton Tel Aviv, responded to this reviewResponded 1 week ago

Dear guest,

We are delighted that you enjoyed your stay with us and thank you for sharing with other travelers. We look forward to your upcoming stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

Nice Hotel ,but kind of small room and small bathroom. Service is good, Very good breakfast also. No jacuzzi or anything, tub shower with half open door ( trying to figure out what's the logic behind it.

Date of stay: September 2019
Trip type: Traveled as a couple
Thank FG3441
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ronit S, Marketing Communications Manager at Carlton Tel Aviv, responded to this reviewResponded 1 week ago

Dear guest,
we are delighetd that you enjoyed the service and the breakfast and are very sorry that you missed our swimming pool and jacuzzi on the 15th rooftop floor with the beautiful views of the Mediterranean and the cityscape of Tel aviv.
We hope it won't be too long before we have the pleasure of hosting you again and showing you around.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

My friend and I bought the spa package that includes breakfast+massage+spa and a pool.
I have to say that this hotel takes it to another level. It started with an amazing breakfast, with everything there. The service was amazing and you see that they care, which is not so easy to find in Israel. Joy took care of us. She has such great energy.

Date of stay: September 2019
Trip type: Traveled with friends
Thank Hollykatz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

The dinner was fantastic, very creative menu and fresh and tasty cocktails. The food was delicious and the service was excellent!
But what's even more important is how Paz from the restaurant made us feel afterwards: we came to celebrate with a gift voucher of $300 and at the end of the night discovered that it wasn't the right voucher and it couldn't be redeemed, so we paid via cc instead and of course, felt a little disappointed as we didn't plan on spending this amount.
The following day, Paz spoke to the company who issued the voucher and got them to replace it with the right one and refunded our card. She totally made our day! This act of kindness can't be taken for granted, she is a wonderful person and the restaurant and the hotel are super lucky to have such an incredible lady on their team. Better promote her and fast! :)

Date of stay: September 2019
    • Value
    • Cleanliness
    • Service
Thank MiriPinto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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