As a family we visit this hotel each year. I ensure that I advise the hotel in advance of my check in time and other requests I might have. The hotel is hit and miss at acknowledging Priority Club status. As a Platinium member I normally receive complimentary water in the room each day and some fruit. Both were lacking this year.
Our room was not available at checkin. This was despite us arriving 90 minutes late. we were allowed in the business lounge after I suggested a drink be provided whilst our room be prepared.
Two days into our ten day holiday I received lounge access. This is open throughout the day and is well maintained with charming staff. However Kids are not permitted in the lounge at any time even at weekends.
The kids club operated for the majority of our stay. as special mention should go to Gabby who was excellent with all the kids. She kept our son entertained throughout the day. It is a shame that occasional evening activities such as a film show whilst parents eat dinner.
The pool is well maintained but the lifeguards are not over friendly. Hotel guests are not verified on entry to the pool and often friends and family of guests take over the loungers.
On reception Sara is superb. she normally works mornings and her efficiency at dealing with requests is a breath of fresh air.
The conciege staff were always friendly and efficient. They can provide maps and directions and will park your car promptly.
The food is superb in the hotel. The waiting staff on the wholeare clueless. They are slow at clearing tables and lack training and direction from the numerous managers in the dining room.
Always try and get a high up room which faces Jaffa. The rooms are well specified and free wifi is available from a code available at reception. The new showers in the bathroom are a big improvement.
- Official Description (provided by the hotel):
- Overlooking the Mediterranean sea, the Crowne Plaza Tel Aviv hotel is superbly located on Tel Aviv's seafront promenade.The contemporary business-oriented hotel, a venue of vibrant activity, in the heart of the bustling international metropolis, is only minutes away from Tel Aviv's cultural and entertainment centers; shopping, business and nightlife districts.In close proximity to the old city of Jaffa, it;s ancient port and whimsical flea market, art galleries, as well as other numerous attractions and 18 km from the airport. Located at the north end of the promenade, Crowne Plaza Tel Aviv offers direct access to the beach and view of the sea from all of it's rooms. The hotel boasts one of Tel Aviv s finest restaurants, combining Far Eastern cuisine with a touch of the French kitchen, as well as Spa & Fitness Club and a pool open year round. Check-in time update : for saturdays is 20:00. ... more less
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- Also Known As:
- Crowne Plaza Tel Aviv Hotel Tel Aviv
- Tel Aviv Crowne Plaza