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“A Little Bit of Sunshine During A Stormy Week”

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Crowne Plaza Tel Aviv Beach
Ranked #47 of 98 Hotels in Tel Aviv
Salisbury, United Kingdom
Level Contributor
87 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“A Little Bit of Sunshine During A Stormy Week”
Reviewed December 4, 2012

I really enjoyed my stay here. As you can probably see by my reviews, I visit Israel quite a bit for work and have stayed in quite a few hotels. This one was a good one.

Checking in took a little time, but I wasn't that worried. The room was really lovely with a beautiful fresh fruit platter sitting there on a arrival for me. It's a shame I'm quite allergic to fruit, so it was wasted on me, but I did take a picture!

I have to admit, I was a little nervous stepping out on to the narrow balcony. When you take a good look, you see there are tiles missing and concrete is chipping away, which is a little disconcerting. If you were planning on doing your aerobics on the balcony, I'd think twice if I were you.

Breakfast was great. More than enough choice for everyone and I ate my way through most of it. Thankfully Israeli food is pretty healthy, otherwise that balcony really might have given way.

We stayed here just as the trouble flared up between Israel and Gaza however it really had no effect on the professionalism of the staff or the mood of the people staying here. It was a great stay and I'd certainly come here again on my next trip.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sussextraveller24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivo J, Guest Relations Manager at Crowne Plaza Tel Aviv Beach, responded to this review, December 25, 2012
Dear Ms./Mr. Sussextraveller24,

Thank you for your comprehensive review. We are pleased you enjoyed your stay with us! You have covered all aspects of your stay and we are particularly appreciative about your comments on the breakfast and staff.

We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations.
We look forward to welcoming you back to our establishment.
Once again thank you for the wonderful and kind words of praise.

Sincerely yours,

Ivo Jacome
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,957 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
1 review
Reviewed November 25, 2012

Great team and customer service!
I got a lot of support from the team
And a special thanks to the team in the
Bussinse lounge Rachel and Ivo that went beyond their way to help.
Very nice breakfast at the dinning room.
I will comeback for sure.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Moran84k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivo J, Guest Relations Manager at Crowne Plaza Tel Aviv Beach, responded to this review, December 1, 2012
Dear Mr./Ms. Moran84k

Thank you for your comprehensive review. You have covered most aspects of your stay and we are particularly appreciative of your comments about the Business Lounge. It is always hugely motivating when one takes the time and trouble to acknowledge the staff concerned.

Sincerely yours,

Ivo Jacome
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
1 review
Reviewed November 19, 2012

Crowne Plaza at the beach in Tel Aviv is an extremely pleasant stay in November, when you live in Denmark. The temperatures are high and the beach is nreaby. I was met by always service minded and smiling people, both inside an doutside the hotel. Everything wors as expected and for the business traveller there is separate check in and service facilities. There is evidence that the hotel wasn't built yesterday, but focus is on keeping things clean and functional, rather than immediate looks.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mikael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivo J, Guest Relations Manager at Crowne Plaza Tel Aviv Beach, responded to this review, December 1, 2012
Dear Mr. Mikael M,

Thank you for taking time out of your busy day to leave us a candid review. I would like to offer a sincere apology. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely yours,

Ivo Jacome
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kiev
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 15, 2012

The location is perfect, real front line, beautiful views from the balconies. The beach is clean and pleasant. It is nice to take a calm stroll along the embankment in the evening when it is not hot. The area of the city is overall very safe: one can see sometimes young arabs from Yaffo coming to Tel Aviv whose behavior does not always seem friendly but they actually do not reach the area of Crowne Plaza. Very friendly and professional staff - Special Thanks to the hotel manager Rachel whose genuine kindness and attentive assistance are up to teh level of the high quality hotel.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andriy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivo J, Guest Relations Manager at Crowne Plaza Tel Aviv Beach, responded to this review, December 1, 2012
Dear Mr. Andriy S,

Thank you for your comprehensive review. You have covered most aspects of your stay and we are particularly appreciative of your comments about our Club Lounge Representative, Ms. Rachel. It is always hugely motivating when one takes the time and trouble to acknowledge the staff concerned.

Sincerely yours,

Ivo Jacome
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toowoomba, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 14, 2012

This is my first visit to Tel Aviv Israel and I was very pleased to be staying at the Crowne Plaza Tel Aviv. I found the staf very friendly, courtious and very helpfull. The staf were very helpfull with amy iaaues that arised being my first time they assisted me in finding my way around the area and locate restrarunts as well as prviding an excellent restarunt at the hotel. If I am to return to Tel Aviv I would have no hesitayion in staying their again as well as I have no hesitation in recommending this hotel to anybody that is travelling to Tel Aviv Israel.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Donald F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivo J, Guest Relations Manager at Crowne Plaza Tel Aviv Beach, responded to this review, November 30, 2012
Dear Mr. Donald F,

We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise.

Sincerely yours,

Ivo Jacome
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
1 review
Reviewed November 13, 2012

The service (especially at the dinning room) was great! They save us a big table for the family at evening and morning, the food was good too.
The rooms are big, comfort and clean.
The hotel found in very good location.
There is a roofed pool that is very good activity for rainy days.

  • Stayed November 2012, traveled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Meital_K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivo J, Guest Relations Manager at Crowne Plaza Tel Aviv Beach, responded to this review, November 30, 2012
Dear Ms. Meital_K,

Thank you for your feedback.

We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise.

Sincerely yours,

Ivo Jacome
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
2 reviews
Reviewed November 12, 2012

Positive:
Good location
Hard worker bellboy
Some rooms have been renovated

Negative:
front desk girl was rude and just didn't care about costumer.
No one was able to help give any information about where to park (valet or parking)
Management wasn't available. (no effort to try to resolve issues)

In conclusion, my recommendation would be to stay at the Renaissance hotel next door or the Sheraton. For the same price you will get a world of a difference in service at those establishment.
(if you are a Platinum member with priority club, it will note make a difference).

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Imaq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivo J, Guest Relations Manager at Crowne Plaza Tel Aviv Beach, responded to this review, November 30, 2012
Dear Mr./Ms. Imaq,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable accommodations and friendly service. We’re sorry you received service which was unacceptable.
We hope you give us a chance in the future to show you how great our hotel is.

Sincerely yours,

Ivo Jacome
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Tel Aviv Beach

Property: Crowne Plaza Tel Aviv Beach
Address: 145 Hayarkon Street, Tel Aviv 6345313, Israel
Phone Number:
Location: Israel > Tel Aviv District > Tel Aviv
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#12 Spa Hotel in Tel Aviv
#18 On the Beach Hotel in Tel Aviv
#23 Family Hotel in Tel Aviv
#25 Business Hotel in Tel Aviv
#28 Luxury Hotel in Tel Aviv
#28 Romantic Hotel in Tel Aviv
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Tel Aviv Beach 4.5*
Number of rooms: 246
Official Description (provided by the hotel):
Overlooking the Mediterranean sea, the Crowne Plaza Tel Aviv hotel is superbly located on Tel Aviv's seafront promenade.The contemporary business-oriented hotel, a venue of vibrant activity, in the heart of the bustling international metropolis, is only minutes away from Tel Aviv's cultural and entertainment centers; shopping, business and nightlife districts.In close proximity to the old city of Jaffa, it;s ancient port and whimsical flea market, art galleries, as well as other numerous attractions and 18 km from the airport. Located at the north end of the promenade, Crowne Plaza Tel Aviv offers direct access to the beach and view of the sea from all of it's rooms. The hotel boasts one of Tel Aviv s finest restaurants, combining Far Eastern cuisine with a touch of the French kitchen, as well as Spa & Fitness Club and a pool open year round. Check-in time update : for saturdays is 20:00. ... more   less 
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Also Known As:
Crowne Plaza Tel Aviv Hotel Tel Aviv
Tel Aviv Crowne Plaza

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