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“Short stay but this hotel was great!”

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Brown TLV Urban Hotel
Ranked #19 of 101 Hotels in Tel Aviv
Certificate of Excellence
Reviewed February 26, 2013

From the minute I arrived to the moment I checked out I loved this hotel. I stay in many boutique hotels across the US and Europe and Brown TLV is one of the best. Though the room is on the small side the furnishings, decor, quality of the sheets, style of the room and bathroom are just really cool. I was traveling on business and a good internet connection is a must. Never did I have a problem with bandwidth nor quality of connection. The Lobby is just to cool. I especially loved the 20ft April 1970 Playboy cover poster on the wall across from the check in desk. The outdoor bar and seating area is perfect for meetings or just hanging out. Now for the best part of the stay, the staff! Never have I experienced more genuinely friendly and helpful staff. From the Sacher Hotel in Vienna to the boutique hotels in the US, none of them can compete with this staff. Warm friendly smiles, great sense of humor and a can do attitude. Upon check in I asked if they had a yoga mat I could use. They didn't, thought it was a good tip and the next day as I walked past the check in desk one of the staff called out, "Mr. (my last name), we have a yoga mat for you...". Wow!

Pro:

Staff
Decor
Location
Staff
Cool rooms
Staff
Roof deck with 3 outdoor showers and an outdoor bath tub!
Staff
Outdoor bar and seating area
Staff (ok, you get the point.... ;-)

Con:

Ok, rooms are a little small.....?
The view from the balcony overlooked a construction site
(really nothing)

I will return!

  • Stayed: February 2013, traveled on business
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Thank Sailingbill63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementBrownTLV, Guest Relations Manager at Brown TLV Urban Hotel, responded to this reviewResponded February 27, 2013

Dear Sailingbill63,

Thank you for taking the time to sharing your experience in the Brown TLV and posting your kind review.

It means a lot to us to hear that you loved your stay with us and we managed to make you feel at home.
We are happy that you liked our warm retro design and appreciated the quality of our amenities and Wi-Fi.

We thank you for your kind words about our staff who will indeed go on and beyond to assist and provide a great experience.

We will hold you to your promise to return to the hotel  and hope to see you back very soon.

With kind regards,

Paola Roizman
Guest Relations Manager
Brown TLV

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718 - 724 of 1,143 reviews

Reviewed February 26, 2013 via mobile

We recently stayed 3 nights at Brown TLV, checked out to travel 4 nights and then returned for our final 2 nights. The hotel invited us to store all our bulky luggage with them and had our room waiting for our return with all our stored luggage. Every time we walked in the lobby, we were greeted as returning family. We ate breakfast at each of the 4 Cafes and loved each one. We could order whatever we wanted and were never charged or had to sign for anything. The Brown TLV has unlimited free wifi and is located in the perfect location. We walked everywhere from the hotel: neve Tzedek, Rothschild, Jaffa, beach, Nachalat Benjamin, Carmel market, King George, Shenkin Street, Independence hall. Everything was conveniently located. The concierge made dinner recommendations and reservations. We were a group of up to 4 rooms and needed flexibility as we adjusted our plans. The hotel happily adjusted our reservations and allowed last minute changes to accommodate unexpected changes in our itinerary. On my last day, I bought a large painting at Nachalat Benjamin after being assured by the artist that I could either bring it on the plane or to the post office. When I got back to the hotel, I realized The post office was closed for Shabbat and I could not manage to bring the painting on the plane with me. The manager of the hotel offered to store the art and arrange to have it shipped on the next working day after I left. They saved me lots of worries and made sure our every need was attended to. The free bottle of Israeli wine and chocolates were delicious. I highly recommend the Brown TLV and will not stay anywhere else in Tel Aviv. I am looking forward to my next stay.

  • Stayed: February 2013
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Thank Btaiavone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementBrownTLV, Guest Relations Manager at Brown TLV Urban Hotel, responded to this reviewResponded February 26, 2013

Dear Btaiavone,

Thank you for your lovely review.

We hope the art work arrived safe. We are always happy to assist our guest and a quick trip to the post office, is really the least we can do to make sure you had a pleasant experience with us and can take home a great reminder of your time in Israel.

We are very happy that you enjoyed our great location and had the opportunity to explore our wonderful city as well as all our handpicked breakfast cafes.

Thank you very much for taking the time of posting your review.

We hope to welcome you back very soon.

With kind regards,

Paola Roizman
Guest Relations Manager
Brown TLV

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Reviewed February 24, 2013

The rooms may be compact but they lack for nothing. The hotel tries to telegraph a very "hip" vibe, but it actually is a more cosy than cool, thankfully. Location location location. The hotel is within a ten - twenty minute walk of practically everything-=carmel market, neve tzedek, the old train station, the beach, maybe 25 minutes to Jaffa and the new market at Jaffa.

Most hotels in Israel offer a full breakfast included in the room price. The Brown doesn't have its own dining room, so they send guests out to neighboring restaurant / cafes. Some guests may prefer to have breakfast on the premises, but I appreciated the chance to try different local hang-outs, and was never disappointed.

A bottle of very nice red Israeli wine and chocolates were waiting for me on my bed.

Room Tip: I've stayed twice and each time have opted for the cheapest room. They tend to be small, so if y...
See more room tips
  • Stayed: February 2013, traveled with friends
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Thank philip r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementBrownTLV, Guest Relations Manager at Brown TLV Urban Hotel, responded to this reviewResponded February 25, 2013

Dear Philip r,

Thank you for you kind review.

We are very happy that you enjoyed your time with us and appreciated our wonderful location in the heart of Tel-Aviv's most picturesque neighborhoods.

Our Classic rooms are indeed urban in size and as you rightly pointed out, we try to make sure that they well-appointed and have everything our guests might need and want.

The Brown TLV is an urban hotel and one of our goals is to assist our guests to experience the city and all it has to offer. For this reason, we collaborate with several handpicked cafes, restaurants and local businesses. Our breakfast is part of this experience and we are glad that you enjoyed it.

We thank you for taking the time to post this review and hope to welcome you back soon.

With kind regards,

Paola Roizman
Guest Relations manager
Brown TLV

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Reviewed February 17, 2013

This is a high quality boutique hotel with that little extra. Located amongst all the nice restaurants, bars and cafés and just five minutes from Neve Tzedek. Lovely lobby where you can hang out, work or have a coffee. Newly opened bar with a beautiful backyard. Really nice sun deck on the roof with sun beds/chairs and a bar as well (only open in the summer i think). Nice rooms with comfy beds and a lot of nice details such as a bottle of Cava upon arrival, umbrellas to borrow, dead sea products in bathroom etc. The staff is very nice and helpful in general. The hotel has a nice vibe. The only minus is the thin walls - you can clearly hear when other guests are coming and going, talking and opening doors. But it is a quit and calm hotel in general.

  • Stayed: February 2013, traveled with friends
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Thank Dannisen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementBrownTLV, Guest Relations Manager at Brown TLV Urban Hotel, responded to this reviewResponded February 18, 2013

Dear Dannisen,

Thank you for your kind review.

We are very happy that you enjoyed your stay and felt that we offered an extra value.
We appreciate you noticing the different design and amenities details. We put a lot of thought on trying to offer a beautiful and pampering experience to our guests we are glad that you felt this.

Although the hotel is located between Tel Aviv's most lively neighborhoods, the vibe in the hotel is indeed very cool and relaxed with beautifully designed areas such as our roof top and Garden Lounge, which you kindly mentioned.

Thank you again for taking the time to share your experience with us.

We hope to welcome you back soon.

With kind regards,

Paola Roizman
Guest Relations Manager
Brown TLV

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Reviewed February 14, 2013

a beautiful boutique hotel in a bustling, up and coming area of Tel-aviv. we stayed 3 nights and loved the decor, the eccentric shop ,the interesting bar, the lobby but most of all the service ! the staff is really getting out of their way to give the guests all they wish for. the only draw-back is the size of the room and the bathroom, they were clean but tiny and are justly called bedrooms.

  • Stayed: February 2013, traveled with friends
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Thank A K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementBrownTLV, Guest Relations Manager at Brown TLV Urban Hotel, responded to this reviewResponded February 17, 2013

Dear A K,

Thank you for taking the time and posting your lovely review.

We are happy that you enjoyed our style, location and service. We are glad that you had the chance of visiting the pop up shop that we are currently hosting and our newly opened Garden Lounge bar.

Our bedrooms, although beautifully designed are indeed urban in size. We will be happy to reserve for you one of our larger rooms on your next stay with us.

We look forward welcoming you back soon to the Brown TLV.

With kind regards,

Paola Roizman
Guest relations manager
Brown TLV

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 9, 2013

I'm happy to have stayed at Brown TLV -- I enjoyed the experience. However, if I returned to Tel Aviv I might pay a little more to try some of the other boutique properties the city offers.

PROS
- More favorably priced than the other Tel Aviv boutique properties
- The hotel has character: the design is contemporary and quirky without being kitschy
- Complimentary (high quality) chocolates (no wine)
- Nice location. As mentioned by other reviewers, it's close to Neve Tzedek, the hip neighborhood. Additionally, Carmel Market is practically next door and Brown is convenient to the Promenade: Jaffa is a 30-minute pleasant walk along the sea
- Changing my plans in advance of my stay was easy
- Comfortable bed (my nap turned into a coma)

CONS
- Ridiculously small rooms (no space for my suitcase)
- Rigid about not accessing my room until 2:00 (I had to kill five hours in the heat after having flown through the night). If a room's not available early, it's not available early, but I did not detect any sort of empathy or openness to finding a solution from the front desk agent
- Booking through the website didn't work

I liked Brown TLV well enough, but did not fall in love with it. I would recommend it to others, but if money is not an issue I would suggest also checking-out some of the other one-of-a-kind hotels Tel Aviv offers.

  • Stayed: April 2012, traveled solo
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1  Thank Esme_Travels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementBrownTLV, Guest Relations Manager at Brown TLV Urban Hotel, responded to this reviewResponded February 10, 2013

Dear Esme_Travels,

Thank you for your review. We appreciate the time you dedicated to it.

We are glad that you enjoyed your stay with us and hope that your entire experience in Tel Aviv was a pleasant one.

We are glad that you appreciated the hotels design and location which indeed is an optimal one. Thank you for mentioning our beds. The sleep and rest of our guests is very important to us.

I am sorry to hear that you felt that our front desk was not empathetic to you upon your arrival. Please note that our check in time is 15:00 and as we are a small hotel we cannot always guarantee an early check in. Should the room be available upon arrival we are always happy to offer it with no early check in charge.

Regarding the size of our bedrooms, I do not know which room you stayed at but we have different room sized which we will gladly reserve for you on future stays.

We thank you again for taking the time to write about your experience with us and we hope to have the pleasure of welcoming you back soon.

With kind regards,

Paola Roizman
Reservations Managers
Brown TLV

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Reviewed February 9, 2013

The hotel is beautiful, the location is ideal- the local nightlife is fantastic and the restaurants on Rothchild Blvd are a short walk away. I stayed for a week and was so sad to leave- the staff here are amazing- it's nice to stay at a smaller hotel where the staff know your name and greet you personally everyday- I highly recommend this hotel

  • Stayed: February 2013, traveled solo
    • Value
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Thank Tracy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementBrownTLV, Guest Relations Manager at Brown TLV Urban Hotel, responded to this reviewResponded February 10, 2013

Dear Tracy L,

Thank you for taking the time to post this lovely review.

We are very glad that you enjoyed your stay and found you can recommend us to others.

Thank you for your kind words about our staff. We are glad that they made you feel at home with us.

We are happy that you had the time to explore our wonderful surroundings and we hope you come back soon to keep getting to know Tel Aviv.

With kind regards,

Paola Roizman
Guest Relations Manager
Brown TLV

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Brown TLV Urban Hotel

Address: 25 Kalisher, Tel Aviv 6516505, Israel
Phone Number:
Location: Israel > Tel Aviv District > Tel Aviv
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Wheelchair access
Hotel Style:
#4 Spa Hotel in Tel Aviv
#4 Business Hotel in Tel Aviv
#17 Family Hotel in Tel Aviv
#17 Romantic Hotel in Tel Aviv
Price Range: $159 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Brown TLV Urban Hotel 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
There's a new color in town. In the heart of Tel Aviv's urban scene, at the crossroads of the charming Neve Tzedek quarter and trendy Rothschild Boulevard and a ten minute walk from the beach, the Brown TLV Hotel is an ideal choice for the seasoned business traveler as well as the lifestyle-driven individual eager to access the vibrant city. Arts and culture, dining and nightlife– are all outside our door. The Brown boutique hotel caters to the value-minded, yet stylishly discerning guest. Combining unique retro design, stylish ambiance and personalized service, Brown TLV is an award winning hotel recommended by international magazines such as NY Times, Wallpaper, Conde Nast Traveller, Vogue and Time Magazine. ... more   less 
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Also Known As:
Brown Tlv Hotel Tel Aviv

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