I have been leading a group of doctors from India for training to Assuta Hospital across the road from this property every year and we book this Hotel because of the convenient location. Three years back when theHotel was launched, I thought it was one of the best Hotels in Israel. Last week I stayed here and came back with a very different impression. There was a mess-up with the rooming list at Check-in. The front-office was very unhelpful and kept staff chewing gum while being unhelpful. This was at 10:30pm at night and I finally got my room at midnight. The maintenance of the property is also edgy. The shower mixer knob came off its hub in my hands and was attended to promptly after I complained. The quality of toiletries has also been downgraded over the last three years. There are very limited TV channels in the room. The bed is very comfortable, climate control excellent, shower pressure & temperature good,breakfast average. There is no other competing Hotel in the area and therefore the staff here has become complacent. If I had a choice, I would try another hotel in the area.
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