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Reviewed October 13, 2016

Visiting Tel Aviv several times a year.

Crowne Plaza Tel Aviv City Center is Wow Wow Wow!!!

Super friendly service, great Lounge, excellent food,

good location very clean and very safe!

For us its home far from home!!!

Date of stay: October 2016
  • Trip type: Traveled on business
    • Value
    • Location
    • Service
Thank Simon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2016

The hotel's proximity to both the beach & downtown is definitely a huge factor - even more so if you're staying there for business since that can help you make the most of your time in Tel Aviv. Excellent service could be expected from accommodation at this level so staff does try to go above & beyond by adding a personal touch. Art & architecture admirers would be delighted to stay here - the Azrieli Center is a true Bauhaus jewel.

Room tip: Book a room on the top floors to make the most of the experience. Definitely make sure you have breakfast at the hotel (great variety).
Date of stay: January 2016
  • Trip type: Traveled on business
    • Rooms
    • Cleanliness
    • Service
Thank Me7roiD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2016

I stayed at this hotel a year ago and decided to stay there again recently. I must say that the quality of this hotel has gone down. There was a leak in my room maintenance did come and fix the leak but the ceiling showed obvious water damage. When my room was cleaned late in the evening they did not replace the towels and wash clothes and many other things.

Room tip: The location is great right across from the mall and a market. I love the location but the quality of the rooms have decreased.
Date of stay: October 2016
  • Trip type: Traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Jackie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGService, Guest Relations Manager at Crowne Plaza Tel Aviv City Center, responded to this reviewResponded October 26, 2016

Dear Jackie A,

Thank you for your feedback regarding your stay at Crowne Plaza Tel Aviv City Center. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate you high rating in sleep quality.

However, we’re sorry we fell below your expectation regarding the room condition and housekeeping. We will address these concerns. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit.

Sincerely,

Orlando A.
Case Manager
IHGService

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 8, 2016

Comfortable hotel. We arrived in the middle of the night. Clean. Service on the top. Breakfast is more than you get in hotels in other places. The fitnes was acceptable, mostly good. Swimming-Pool har a bit too much chlorine.

Room tip: Be positive and you will get excellent service.
Date of stay: September 2016
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank TDS1430
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2016

Probably it was my 4th or 5th time in the same hotel and it looks like it is getting better all the time. Nice rooms, very good breakfast very good for business travellers! They even have a shuttle bus to the beach if you are in for it

Date of stay: October 2016
  • Trip type: Traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Vassilis P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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