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“All that you need, excellent service, highly recommended,”

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Crowne Plaza Tel Aviv City Center
Ranked #22 of 103 Hotels in Tel Aviv
Certificate of Excellence
Reviewed October 23, 2013

We were on a relaxing weekend at this hotel, we enjoyed very much. Rooms has a nice modern style with all needed facilities, clean and in working condition, very comfortable bed with 4 options of pillows and a huge round mirror that my wife really loved. Dinner and breakfast were very good and the service was fast. The room has all the amnesties you will need.
The hotel offer Spa, which is very nice, but the sauna's are divided between men and woman. Parking is below the hotel and you have to pay for it, the train station is nearby so you can use it. taxi service are near the hotel, no issue to find one. If you want to enjoy the city without the need to be on the coast line, this is the place.

  • Stayed: October 2013, traveled as a couple
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1  Thank Amir_Ziv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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817 - 823 of 1,915 reviews

Reviewed October 23, 2013

Staying here first time wasn't great as found blood stains on mattress protector, sadly AFTER I had slept on it! The blood wasn't a washed out stain, it was fresh dried blood. I asked for the house keeping manager to contact me on 2 occasions, but they didn't bother to contact me. This blood will have been clearly visible to whoever made up the bed!!!! But still they put a sheet over the top. My unfortunate second stay was on the Sabbath. Nothing open and all that was available on room service was bread and cheese...... An international hotel group that doesn't cater for the international customer!!!!! After trying to contact the concierge for an hour to ask about 'open' local restaurants, I went to reception to find out why he wasn't answering/replying(message left.) when I approached he was more interested in his mobile phone conversation, and basically told me there wasn't ANY restaurants within a 25 min walk Sabbath or not. He wanted me to go, once I left he was straight back on his mobile. Shocking. In addition there is no outside pool or even a terrace to have as much as a coffee. Wouldn't recommend or stay again. Even on check out when I mentioned the blood situation, attitude was dismissive.

Stayed: July 2013, traveled solo
Thank Lottielola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Tel Aviv City Center, responded to this reviewResponded November 7, 2013

Dear Lottielola,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service which was unacceptable. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use these to monitor and improve the quality of services we offer to our guests.

We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Krysllin G
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 16, 2013

Best hotel I've stayed so far. Very modern but you still get a personal touch. Lovely rooms, bright, spotlessly clean. Hotel location great for business meetings in Tel Aviv. Service pretty good too overall.

We choose this hotel thanks to Pini Greenberg...took care of of during our first visit. Augurs well for future visits. Also thanks to Dikla and Anabel for their patience with many changes to our accommodation. Likewise Concierge very helpful in organizing group transport as necessary.

Room Tip: Would recommend an upgrade to Club Lounge. Their lunchtime fare nothing spectacular but still prett...
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  • Stayed: October 2013, traveled on business
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Thank miniclip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2013

Location is good. Restaurant at the 11th floor is also good - esp the japanese food. Breakfast is reasonable.

Room is good in size, fast Wifi and clean.

Only problem is my room is next to the lift, so I hear the lift sound all the time.

Room for improvement: Checkin should be faster. Concierge service is not so helpful for more enquiries about the local tour.

  • Stayed: October 2013, traveled on business
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Thank resirnus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2013

I cannot stop praising this wonderful hotel. I loved every minute of our stay!
One is treated as royalty by the staff, they are extremely helpful and kind.
The rooms are beautiful, spacious and extremely cozy and the beds are very comfortable.
The breakfast at the Crowne plaza tel aviv center is an unbelievable experience. The modern design dining room is breathtaking, and nothing is missing. Satisfying everyone's palate, even Asian food.
We will definitely be back soon, highly reccomendable.

  • Stayed: October 2013
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Thank Belavi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 12, 2013

I frequent this hotel due to my company's arrangement. The hotel is fine, but what makes it best is the sushi bar at the 11th Storey. With a very innovation and friendly chef named Tomas, it makes my dinning experience wonderful.

  • Stayed: September 2013, traveled on business
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Thank LeslieCJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 12, 2013

We came to Tel Aviv for a long weekend and loved everything about this hotel. The rooms are modern designed, large and cozy with free Wi Fi. Breakfast is excellent and so are all other delicious meals we had at the 11th floor restaurant (not typical hotel's food). It is located above a very big shopping mall and near the train station (10-12 min. from the airport) walking distance of a short cab ride to the restaurants, cafés and clubs area. The hotel also provides free shuttle to the beach and back every 2 hours. we are definatly will try to book it again next year.

  • Stayed: October 2013, traveled with family
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Thank Orr S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Tel Aviv City Center

Address: 136 Menachem Road | Azrieli Center 5, Tel Aviv 6701104, Israel
Phone Number:
Location: Israel > Tel Aviv District > Tel Aviv
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Tel Aviv
#6 Spa Hotel in Tel Aviv
#8 Business Hotel in Tel Aviv
#14 Luxury Hotel in Tel Aviv
Price Range: $171 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Tel Aviv City Center 5*
Number of rooms: 273
Official Description (provided by the hotel):
NEW & EXCITING HOTEL IN TEL AVIV. In the heart of the city that never sleeps, amidst the center of the business, cultural and shopping districts of Tel Aviv, the new Crowne Plaza Tel Aviv City Center Hotel overlooks the entire vibrant metropolis. Boasting an ideal location, the hotel is conveniently situated 12 minutes from the Ben Gurion International Airport, a 5-minute drive from the Israel Trade Fairs and Convention Center the largest in the city, walking-distance from the city center and adjacent to the Azrieli Mall, one of the largest in Israel and comprising 180 shops. Crowne Plaza City Center Hotel offers an exclusive hospitality experience at world-class standards with modern urban decor. The hotel provides meeting and guest rooms with the most advanced multi-media technologies and state-of-the-art business services. In addition, guests enjoy the convenience of the highly sophisticated and expertly equipped Holmes Place gym and fitness facilities including an indoor pool (the health club services are available for guests above 18 years old only). ... more   less 
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Also Known As:
Crowne Plaza Tel Aviv City Hotel Tel Aviv

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