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“Excellent, the best in Tel Aviv”

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Crowne Plaza Tel Aviv City Center
Ranked #24 of 102 Hotels in Tel Aviv
Certificate of Excellence
Reviewed September 12, 2013

Stayed again at the end of August-September 2013.
Happy to say that everything is EXCELLENT!
I'm writing again:everything is EXCELLENT
as we enjoyed a year ago!
Huge rooms great location superb service very clean good food easy to park
good public transportation and the front desk remembered us!!!

  • Stayed: September 2013, traveled as a couple
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Thank Simonsayshello
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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828 - 834 of 1,895 reviews

Reviewed September 8, 2013

I ate sushi at the Crown Plaza hotel restaurant and it was amazing. The sushi man THOMAS is the best lol the comapany, the wine, the service and the sushi! the whole thing was great and I want to eat there in all my stay in Israel, thomas and anna made my day and my stay at the hotel ,

  • Stayed: September 2013, traveled with friends
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Thank Lior M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ella K, Guest Relations Manager at Crowne Plaza Tel Aviv City Center, responded to this reviewResponded September 9, 2013

Dear Lior,

Thank you for taking the time to review our restaurant and great service of the team.
Hopefully we will have the pleasure of welcoming you back on a future visit.

Best Regards,
Ella.

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Reviewed September 8, 2013

The Crowne Plaza City Center hotel is one of the best hotels in the world!

Fantastic service! Very nice reception team and the rooms designed wonderfully! very quiet and cozy.
Adjacent to the hotel there is a huge shopping mall to walk around.
And a pleasant surprise is the free of charge shuttle to the marine!
The 11th floor restaurant has a spectacular view, and the food is just to die forrrr 

My 10-stars hotel !!

  • Stayed: July 2013, traveled as a couple
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Thank HilaBicher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ella K, Guest Relations Manager at Crowne Plaza Tel Aviv City Center, responded to this reviewResponded September 9, 2013

Dear Hila,

Thank you very much for taking the time to review our hotel and for recommending us to future guests. We were very happy that you had a Great Experience and that you found our hotel most enjoyable one.
Hopefully we will have the pleasure of welcoming you back on a future visit.

Bes Regards,
Ella

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 7, 2013

We spent two nights here in August and could not have been happier. Bright modern rooms with very comfortable beds. Best pillows I have had. The bathroom has a separate bath and shower. There is a bus across the street that took us where we needed to go. We only used our car to go down to the beach. Parking is a pain and you are charged each time you leave. The mall is right next door and good to grab a fast bite. We used the supermarket as well for water and to make sandwiches for the beach. Would definitely choose this hotel again.

  • Stayed: August 2013, traveled with family
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Thank PegV420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2013

My wife and I stayed at this outstanding hotel for five days. The facilities and food were among the best we have experienced in North America, Europe, Asia and Africa. Each staff person we met, whether in the restaurants, front desk, lobby entrance area, or housekeeping, was very sincere, kind and professional. I have to mention a few names of people whose helpfulness exceeded the norm: "Yogi," Alex, Sharon, Denis, and Doron. Also, the young lady from Poland who served us at the Rosh HaShona milk dinner was a real sweetheart, but we forgot her name.

When we return to Tel Aviv, it will be the Crowne Plaza Center City for us!

  • Stayed: September 2013, traveled as a couple
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Thank Frank D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ella K, Guest Relations Manager at Crowne Plaza Tel Aviv City Center, responded to this reviewResponded September 9, 2013

Dear Guest,

Thank you for a great feedback.

No doubts this is the highest level of praise we can ask for , especially appreciate your comments regarding the kindness of our staff.
On behalf of the entire team I would like to thank you for that kind review.
We hope for an opportunity to welcome you at the Crowne Plaza City Center in your future visits in Tel Aviv.

Best Regards,
Ella Kronkop


Best Regards,
Ella Kronkop
Ellak@crowneplaza-il.com

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Reviewed September 3, 2013

Stayed in hotel while on recent business trip. Typically I stay in Crowne Plaza on the beach, but it was sold out so this was my second choice. Since I did not have time for the beach anyway it turned out to be a great alternative. First of all, very easy to park the car since hotel is located in the big shopping center and there is no problem with finding a parking spot. Also, it's centrally located and very close to the highway. Rooms are somewhat modern. Bathroom is fine. Breakfast buffet is excellent with large selection of milk products, smocked fish, etc. Shopping center is also pretty nice with places to eat. Hotel is also newer than the one on the beach. Overall really liked it. Will stay there again next time.

  • Stayed: July 2013, traveled on business
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Thank gbumaga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 1, 2013

The room was modern and looked good, however bathroom cleanliness was way below expectations. Front desk staff was very unfriendly and not helpful in times of need. The hotel is located very far from any of the sightseeing spots but at the same time it is close to the business area which was what I was looking for. The gym and the pool are publicly available and therefore overwhelmed with visitors. The pool is small, very dirty and looks overused. Showers cleanliness is way out of line. I would expect a five-star hotel to have the desired facilities on their own premises. The biggest disadvantage however is that all facilities are indoors. The hotel is an entirely closed area with no outside space, i.e. to relax and enjoy the sun, work or just drink outside in the air. I will not be coming back to this hotel again.

  • Stayed: August 2013
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Thank BusinessVisitorTLV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Tel Aviv City Center, responded to this reviewResponded September 17, 2013

Dear BusinessVisitorTLV,

Thank you for staying with us and taking the time to express your thoughts and concerns. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests. Please accept my sincere apology for the shortcomings you have experienced and if our hotel fell below your expectations in many aspects. Thank you for bringing this into our attention as the feedback we receive from our guests like you, enables us to target problem areas and take the necessary actions to improve our guest services.

Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

Sincerely,

Krysllin G.
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Tel Aviv City Center

Address: 136 Menachem Road | Azrieli Center 5, Tel Aviv 6701104, Israel
Phone Number:
Location: Israel > Tel Aviv District > Tel Aviv
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Tel Aviv
#7 Spa Hotel in Tel Aviv
#8 Business Hotel in Tel Aviv
#16 Luxury Hotel in Tel Aviv
Price Range: $175 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Tel Aviv City Center 5*
Number of rooms: 273
Official Description (provided by the hotel):
NEW & EXCITING HOTEL IN TEL AVIV. In the heart of the city that never sleeps, amidst the center of the business, cultural and shopping districts of Tel Aviv, the new Crowne Plaza Tel Aviv City Center Hotel overlooks the entire vibrant metropolis. Boasting an ideal location, the hotel is conveniently situated 12 minutes from the Ben Gurion International Airport, a 5-minute drive from the Israel Trade Fairs and Convention Center the largest in the city, walking-distance from the city center and adjacent to the Azrieli Mall, one of the largest in Israel and comprising 180 shops. Crowne Plaza City Center Hotel offers an exclusive hospitality experience at world-class standards with modern urban decor. The hotel provides meeting and guest rooms with the most advanced multi-media technologies and state-of-the-art business services. In addition, guests enjoy the convenience of the highly sophisticated and expertly equipped Holmes Place gym and fitness facilities including an indoor pool (the health club services are available for guests above 18 years old only). ... more   less 
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Also Known As:
Crowne Plaza Tel Aviv City Hotel Tel Aviv

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