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“Warm and Friendly Staff, Attention to detail in accommodations”

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Crowne Plaza Tel Aviv City Center
Ranked #26 of 101 Hotels in Tel Aviv
Certificate of Excellence
Reviewed August 25, 2013

The Crowne Plaza City Center is our home in Tel Aviv, three to four times each year. Our stays are often two weeks in length, and we find the service, location and accommodations to be of world-class.
Ella Kronkop, Guest Relations Manager is always accessible, and spares no effort to provide us with the best room available. She is responsive to all queries and requests, always greets us by name, and is a patient listener even in times of a challenging workload. Her demeanor is both friendly and professional.
Uri Cohen, Club Manager, is a consummate professional. He treats all guests with respect, and his staff with dignity. He is very attentive, remembers us by name, and greets us upon each return with a hug. Uri's personality and work ethic are a significant factor in the positive Club experience.
We feel that the Hotel staff at the desk, the 11th floor restaurant (especially Kemo), the door, the club and concierge desk are always attentive, courteous and eager to resolve issues, be they hotel-related or personal.

Room Tip: Share your preferences with the desk staff especially with Ravit, the front Desk Manager, or Sharon...
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  • Stayed: July 2013, traveled with family
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Thank Yechiel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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810 - 816 of 1,844 reviews

Reviewed August 21, 2013

Contempory and looks new. Large rooms with all the amenities. Food was very good as well. A mall is next door so easy to shop. Drive to airport approx. 25 minutes. The Crown has a shuttle to the airport at set times. Approx price 2 adults for $28.00 USD. This rate may change seasonally. Friendly staff. They gave us a box breakfast since we left very early. The breakfast was sandwiches, salad, yougurt, bottle of water and fruit. Would stay here again.

Room Tip: Ask for a view of the city.
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  • Stayed: August 2013, traveled with friends
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Thank mjb60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2013

Comfortable for a night and good for Shabbat. Far from the beach. But there is a strange bed set up. A king-sized bed is just two single beds put together with no bedding shared and the duvets for each bed were too small. I had to use the one from the other bed too. But we would have been in trouble if there had been two of us.

  • Stayed: August 2013
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Thank NZyMX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ella K, Guest Relations Manager at Crowne Plaza Tel Aviv City Center, responded to this reviewResponded August 22, 2013

Dear Guest,
Thank you for the review.
I would like to take the opportunity to clarify that in our hotel several types or rooms and suites as well as the beds are different: some rooms are with king size bed, some twin beds, even the electric adjustable bed in some suites. From your review it seems that you stayed in twin beds room so the beds were prepared accordingly. There is no doubt that for single traveler king size bed is more comfortable you just can mention it in remarks then making the booking.
Best Regards,
Ella

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 18, 2013

The hotel is offering a tranquile escape from the town rush in the idst of Tel Aviv.
Perfectly located, within walking distance from city center.

The hotel and vicinity offer high quality dining options.
Staff was very welcoming and we had an overall great stay.



Stayed: August 2013, traveled as a couple
Thank AviBa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ella K, Guest Relations Manager at Crowne Plaza Tel Aviv City Center, responded to this reviewResponded August 22, 2013

Dear Avi,

Thank you for your kind words,
It's our main goal to deliver great service to our guests.

Best Regards,
Ella

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 18, 2013

I stayed here with several colleagues for business and have no complaints about the hotel, the service or the staff, in fact after 3 disappointing stays at Hilton hotels, I have decided to switch my allegiance to the IHG group.

I would have preferred to stay at the beach location but they were fully booked. This hotel is right beside the Azrieli centre and is just off route 20, so getting to the hotel is easy. A taxi to the Port district or Jaffa from here is around 60-70 NIS.

As other reviewers have stated, the hotel is clean, the breakfasts are good, there is free wi-fi, parking for guests is 30 NIS/day but you have to have your parking ticket validated at the front desk.

Guests also have free access to the swimming pool and professional gym.

My only comment is that the AC is not temp controlled, there are 3 speeds and the room became too cold even on the lowest setting.

  • Stayed: August 2013, traveled on business
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Thank lgmd2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ella K, Guest Relations Manager at Crowne Plaza Tel Aviv City Center, responded to this reviewResponded August 22, 2013

Dear Guest,

Thank you for the time sharing your review.

I would like to take the opportunity to add that the distance to the beach front is about 3.5 km , the hotel's shuttle running to and from the beach front (our sister Crowne Plaza Beach hotel) every 2 hours between 10:00 until 22:00. The service is absolutely free of charge and including beach towels and friendly driver. Our guests find this service as most comfortable one.

Best Regards,
Ella

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Reviewed August 16, 2013

No disappointments at this hotel. It offers everything needed to make for a comfortable stay.
Deluxe room is huge, with panoramic view of Tel Aviv.
Beds are large and comfortable, bathroom enormous, squeaky clean, free WiFi, easy checkin and checkout, excellent breakfast, all this and a feeling of security.
Access is easy either by train or car. Parking is 50% discount. The hotel is in a huge shopping center, with large selection of restaurants.
I would recommend it to all

Stayed: August 2013, traveled with family
Thank Savtashira413
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ella K, Guest Relations Manager at Crowne Plaza Tel Aviv City Center, responded to this reviewResponded August 22, 2013

Dear Guest,

Thank you for your time sharing the review with many travelers all other the world.
I'm delighted that you experienced most comfortable and enjoyable stay with us.
Best Regards,
Ella

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 15, 2013

We can surely recommend this place to stay and not only for business travelers. We stayed there 10 days with our 6yo kid, booked deluxe studio, which is best value for money in this case. Breakfast was great: fresh juice, lots of fruit and delicious bakery. Conditioner works good, so even during hot August it was cool inside. Travel to the sea is convenient by taxi (~$10) or by hotel shuttle bus, that operates from 10am (it'll be better if it could start earlier) to
10pm. There is big shopping mall and food store next door. Also there is an entertainment center for kids on the roof. We have not been in hotel's SPA/swimming pool as kids are not allowed to be there;( Another benefit is that Hotel is located next to train station from which you can go to airport, haifa and other locations.
Our advice is to take higher floor delux studio room.

  • Stayed: August 2013
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Thank Alexander B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Tel Aviv City Center

Address: 136 Menachem Road | Azrieli Center 5, Tel Aviv 6701104, Israel
Phone Number:
Location: Israel > Tel Aviv District > Tel Aviv
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Tel Aviv
#7 Spa Hotel in Tel Aviv
#8 Business Hotel in Tel Aviv
#8 Family Hotel in Tel Aviv
#16 Luxury Hotel in Tel Aviv
Price Range: $179 - $361 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Tel Aviv City Center 5*
Number of rooms: 273
Official Description (provided by the hotel):
NEW & EXCITING HOTEL IN TEL AVIV. In the heart of the city that never sleeps, amidst the center of the business, cultural and shopping districts of Tel Aviv, the new Crowne Plaza Tel Aviv City Center Hotel overlooks the entire vibrant metropolis. Boasting an ideal location, the hotel is conveniently situated 12 minutes from the Ben Gurion International Airport, a 5-minute drive from the Israel Trade Fairs and Convention Center the largest in the city, walking-distance from the city center and adjacent to the Azrieli Mall, one of the largest in Israel and comprising 180 shops. Crowne Plaza City Center Hotel offers an exclusive hospitality experience at world-class standards with modern urban decor. The hotel provides meeting and guest rooms with the most advanced multi-media technologies and state-of-the-art business services. In addition, guests enjoy the convenience of the highly sophisticated and expertly equipped Holmes Place gym and fitness facilities including an indoor pool (the health club services are available for guests above 18 years old only). ... more   less 
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Also Known As:
Crowne Plaza Tel Aviv City Hotel Tel Aviv

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