the good: outstanding residential location near town center, nice property, very decent rooms (ask for high floor with view), and some staff make an effort. heterogeneous clientele -- americans, israelis, australians...
decent breakfast. nice toiches -- live music in lobby some evenings, and at breakfast.
the bad: no gym AS ADVERTISED; make sure you take a copy your confirmation of room rate with you, as when i checked out, a sleazy israeli deskperson overcharged me and supposedly could not find the correct rate (they are supposedly refunding me the difference -- we'll see) -- she had an awful attitude the whole time i was there; the toilet leaked when i arrived, but a staffmember fixed it (he made up the rooms at night and was the nicest person working at the hotel).
expect that when you buy time on their computer in the "business center" that the staff will not tell you that you must use it -- either one-half hour or full hour -- at one sitting. five times my room key card did not work, requiring a ride down the very slow elevator to get a working key (often happens after housekeeping is in room).
no maps of the area as other hotels have, only a hand-drawn useless diagram of the immediate area.
all in all, i felt they made an effort, there was some nice small touches, but they need to get more honest and get their act together. please remove "gym" from the description.
- Official Description (provided by the hotel):
- The Prima Royale is an exclusive hotel designed specifically to serve business travelers who seek maximum comfort paired with a chic, clean design. Recently opened, the hotel is situated on a quiet street in the Talbieh neighborhood and is within a walking distance from Jerusalem's Wailing Wall, old district and other major tourist attractions. • 133 Rooms with FREE WI-FI in all rooms and public areas • suites • Courtesy Tea & Coffee making facilities in room • Mini refrigerator in room • Multi channel TV • Safe deposit box in room • Synagogue • Business Center • Private meeting and seminar rooms • Fitness Room, sauna and Spa treatments • Rooftop Bar & Lounge • Free wireless internet in public areas ... more less
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- Also Known As:
- Prima Royale Jerusalem