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“Nice Hotel, Great Location, Wonderful Food”
Review of Grand Court Hotel

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Grand Court Hotel
Ranked #37 of 99 Hotels in Jerusalem
Aberdeen, Washington
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Nice Hotel, Great Location, Wonderful Food”
Reviewed February 11, 2011

My husband and I just came back from a great tour with a small tour group. We stayed 3 nights at this wonderful hotel. I thought it was one of the better hotels on our tour. The food buffets were wonderful breakfast and dinner! The rooms were clean, showers/bathrooms were clean, beds were comfortable (I have memory foam mattress at home so I always find it hard to rate sleep comfort). There is a nice expresso/bar in the lobby which we enjoyed every night. It was Jan so the outdoor pool was not open. My husband stayed for an additional night separate from the tour otherwise we would have had no idea how much it cost, $140 a night, not too bad for the location close to Old Jerusalem. Convenient for getting around with our tour. Another review complained about the lack of toiletries, and tea and coffee for a charge. These is true which from the video does seem a bit deceptive. I didn't look it up before going since it was included with my tour and while I was there I did not feel dissappointed with anything at all and didn't think of it as "cutting corners". However, I can see where that could be interpreted in that way. My husband and I loved this hotel, regardless. We did experience some trouble with the internet that we purchased the we found out that they turn it off on Sabbath a fact that the staff neglected to tell us. However, when I spoke with them regarding it the next morning telling them we were unable to use it for more than a few minutes the lady at the desk immediately explained and gave me a new password and another 24 hours without charge. The first night the hotel was nice and quiet but on Sabbath, Friday (5:30pm) to Sat (600pm) the hotel gets very crowded. Although, the excitement and noise is confined to the lobby area and the chaotic scene for dinner buffet. It didn't affect sleep quality, and it was pretty quiet near your rooms. There is designated Sabbath elevators which stop on every floor automatically. But for us since we were there to experience the culture of the Jewish people it added to the charm. Also on Saturday morning, the buffet offering is all cold foods, nothing warm, in observance of Sabbath. Some in our tour were a bit disappointed by that looking for the wonderful oatmeal they had had on the previous day. I loved their food and so did my husband, everything was fresh, tasty, and the presentation was sensational. Each evening they had a dessert buffet with much for the chocolate lover! Dieter's beware! The staff wasn't falling over themselves helpful but they weren't rude either and if you asked for anything they seemed willing to assist. One night they had a international dance show in the room across from the dinning room. There was hardly anybody there watching it but the dancers were amazing doing dances from many different cultures. I have to say I really enjoyed it. All and all a great hotel and wonderful memories for my husband and I.

  • Stayed January 2011
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank pjlittlefr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,093 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (119)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Margarita Island, Venezuela
1 review
Reviewed February 6, 2011

Me and my family enjoyed staying at the Grand court Hotel for a few reason:
1. The rooms are Authentic, clean and cozy.
2. The food is spectacular, fresh with a middle eastern touch...
3.The hotel itself is beautiful and species, and the lobby is very pleasant.
4. The location is perfect- we walked every day to the old city to visit the Grave Church and all other amazing sites on that quarter.

We had absolutely great time at that hotel- Thank You.

  • Stayed February 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank idfredy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 28, 2011

This hotel is based on a deception. The lobby is beautiful and the food at breakfast is abundant, but when you look more closely, the hotel is disappointing. Every problem we encountered was a result of the hotel trying to cut corners at the expense of the customer. For example, there are no toiletries in the bathrooms, and no coffee/tea in the room, although there is an electric tea kettle and an advert for a "tea package" available for purchase in the lobby for 15NIS (about $4). At breakfast, the counters are piled high with food, but closer inspection reveals low quality - the bread tasted freezer burned, the vegetables in the salad was mushy, the potatoes were floating in some kind of unidentified, oily liquid. The staff is nice (except for bell boy), but there are not enough of them. We arrived early so our room was not ready and we had to check our bags. When we returned, we stood at the front desk for 20 mins, after turning in our claim tickets before someone got around to telling us (after we finally asked) that they'd bring the bags to our room (an additional 10-15 mins after that). We had to ask 4 times to bring the extra sheets for the pull-out bed for our son, including the night before we arrived, the morning when we arrived, the evening when we returned, and then another phone call from the room asking where the sheets were that we'd requested 24 hrs. earlier. The bell boy was on his cell phone when he dropped off our bags and would not hold the call so we could ask a simple question. Avoid the gift shop.

  • Stayed January 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank seb31999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
1 review
Reviewed January 27, 2011

Tastefully decorated and at a good location, very close to the old city of Jerusalem.
The hotel is elegant, quite and relaxing. Nicely equipped rooms , beautiful shower room (however small)
Excellent service & brilliant food!!

  • Stayed January 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FetaCheese039
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kercem, Malta
1 review
Reviewed January 12, 2011

We very much enjoyed our stay at the Grand Court Hotel . The staffs were extremely helpful. They helped us make dinner reservations and arranged for the transportation for our group to the restaurant as well. Rooms were great- very good sleeping quality which is the most important thing to me. Nice view of the old city.
We really enjoyed the hotel's innovative kitchen- my complements for the chef, I think I had gain a few pounds...
Excellent hotel with top notch comfort and amenities.

  • Stayed January 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank syfui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nouic, France
1 review
Reviewed January 9, 2011

New hotel, 10 floors with 400+ rooms and still very specious. Beautifull building and excellent architecture.
The hotel is truly magnificent, service staffs were incredible and the food- riquisima!
we thornily enjoyed our stay at this Grand Hotel.

  • Stayed December 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ioio007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bandung, Indonesia
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 4, 2011

very clean and large hotel. room very comfortable. great selection of buffet breakfast and dinner. Recommended for the price.

  • Stayed December 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JackyYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Court Hotel

Property: Grand Court Hotel
Address: 15 St. George Street | P.O. Box 280, Jerusalem 91002, Israel
Location: Israel > Jerusalem District > Jerusalem
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Business Hotel in Jerusalem
#28 Luxury Hotel in Jerusalem
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Grand Court Hotel 4.5*
Number of rooms: 442
Official Description (provided by the hotel):
The Grand Court Hotel is located in the heart of Jerusalem, walking distance from the Old City and modern city center. The hotel boasts 442 luxurious rooms and suites, which are lavishly furnished and equipped with modern conveniences. Hotel highlights include free Wi-Fi and computer stations, a beautiful outdoor pool, relaxing garden terrace, authentic Israeli breakfast buffet, and lounge bar. The Grand Court also offers banquet facilities and free parking. ... more   less 
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Also Known As:
Grand Court Jerusalem
Hotel Grand Court
Grand Court Hotel Jerusalem

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