We stayed here for 3 nights and found the location excellent for the tram but there was nothing of interest in the immediate walking vicinity. Reception staff were generally helpful (especially the women) but the staff in the dining room at breakfast left a lot to be desired. Some downright rude behaviour from 2 waiters when we accidentally sat in the wrong area (even though we were told when we arrived that we could sit anywhere) and then when we sat at a table that was too large for us as all the smaller tables were taken or not clean. Not our fault if the cleaning up was slow.
Room maintenance was ok apart from not refilling our coffee and tea daily so we had to phone reception daily to get more. To their credit though the coffee etc did arrive in our room within about half an hour of asking.
Overall an ok hotel but lots of big tour groups so very impersonal and in a rather boring area of town. This is ok if all you want to do is explore the usual tourist sites though.