This hotel was jampacked with tourists from the moment we arrived. Despite the number of guests, we had a very pleasant stay. A shuttle was provided 3x daily to the Jaffa Gate which makes the Old City very accessible.
The front desk staff were always courteous and helpful. One day, I had forgotten my cellphone in one one of the chairs in the lobby while using the internet. I realized it was missing only after about 2 hours and when I went to the front desk immediately they sent me to Security who right away acknowledged that a phone has been turned in by another hotel guest.
The buffet table was always generously stocked with a very wide range of staples. In the 6 nights that we were checked in, the main dishes during dinner time were always different which made it pleasing. The restaurant crew were always quick to serve and were mostly courteous and friendly.
The rooms were comparatively bigger than the ones we stayed in earlier during our trip. We found the beds and pillows not very comfortable but not unpleasant. They could be firmer, tho.
I am very picky with the cleanliness of bathrooms. i found our bathtubs with cigarette burns which was rather unsightly. The bathrooms were cleaned daily but not according to how I would have like it. There were still water marks on the mirrors and once they forgot to leave us fresh towels. I had to call twice for the towels which arrived about 2 hours after the 1st call. :(
Free internet in the rooms were not strong enough. So we had to go to the lobby all the time to be able to connect. This could be improved. it would have been more convenient for the guests if we were able to stay in the comfort of rooms instead of having to be bothered with looking decent before going to the lobby just for a few minutes of internet.
- Official Description (provided by the hotel):
- The Grand Court Hotel is located in the heart of Jerusalem, walking distance from the Old City and modern city center. The hotel boasts 442 luxurious rooms and suites, which are lavishly furnished and equipped with modern conveniences. Hotel highlights include free Wi-Fi and computer stations, a beautiful outdoor pool, relaxing garden terrace, authentic Israeli breakfast buffet, and lounge bar. The Grand Court also offers banquet facilities and free parking. ... more less
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- Also Known As:
- Grand Court Jerusalem
- Hotel Grand Court
- Grand Court Hotel Jerusalem