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“It's ok...” 3 of 5 bubbles
Review of Grand Court Hotel

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Grand Court Hotel
Ranked #37 of 97 Hotels in Jerusalem
Wellington, New Zealand
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“It's ok...”
3 of 5 bubbles Reviewed October 14, 2012 via mobile

Stayed here as part of a tour. The lobby is nice, the rooms are basic but functional. Tea and coffee is not provided for free although a jug is in the room. Strange...

The dining room isn't very good. The food was too high to reach and the dishes and cutlery were often filthy. Dinner selection was good but the breakfast food was poor. The best part of the hotel was the free WiFi and free Internet computers near the bar. This is a very good point in my opinion, but you'll only get decent speeds if you sit in the lobby. Thankfully the seating in the lobby is good.

Stayed October 2012, traveled with friends
Helpful?
Thank GiddyUpHorsey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,034 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (116)
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jerusalem
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed October 14, 2012

Grand Court Hotel in Jerusalem, Israel spoiled our vacation.
Very dirty rooms, cheap furniture, lack of towels in the room, towels are stained, food court is dirty, and
is very friendly with flyes around food and people.
Reception desk personal is not friendly and is not helpful at all!
Loby is dirty! Hallways smell of cigarettes!
I WOULD NOT RECOMEND THIS HOTEL TO ANYONE!!!!
And instead of 4-stars i would give this hotel 2-stars, not more/
We love Israel, and unfortunatly this hotel crossed out all the best impression about Jerusalem, and vacation.

Room Tip: start with coosing another hotel in jerusalem! Management in the hotel shoul be CHANGED!!!
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  • Stayed October 2012, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank mila u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel aviv
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed October 13, 2012

hi,
we stayed for 2 nights a group of 10 people, total of 5 rooms.
The condition of the hotel is not great, the outside is the better part of the Hotel, the maintenance is not great, you can see it all over.
The carpets in the hallways are not clean.
The rooms are in good condition, they have plenty of soap in toilets...
T.V has limited channels
Location - there is nothing next to the hotel but its very close to city center and old city.
Breakfast on Saturday was very good, on Friday I didn't attend but I was told its not very good.

If I summarise - this hotel has the defect of the many Israel hotels:
1. over priced
2. service is bad
3. maintenance is not great

you can stay there but don't expect to get excited...

we had several incidents:
* when we enter the one room after the check in, the toilets wasn't clean, it looks like someone took a shower there, towels were on the floor,
* we order one of the room with a baby bed, but they didn't put it, we needed to ask it for several times.
*one room on the floor was smoking and all the smell went to our room, even though it was a not smoking floor, hotel didnt manage this issue properly.
* on Friday morning - i stayed late in the room and I heard a knock on the door - they wanted to clean the room, when I said later they asked me when I will leave the room...
After 1H i got a phone asking me if i want my room to be cleaned, I told them in 30 minutes.
When I left the room, the cleaning lady was sitting next to the doors and was telling me , its her last room and she want to go home....

  • Stayed October 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank ballista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed October 13, 2012

We stayed at the Grand Court as part of a tour of Israel. We also stayed at the Grand Beach in Tel Aviv. Grand Court was better than Grand Beach in that the Grand Court had better food and was in a better location. We found the staff really friendly at Grand Court unlike a number of other reviewers. The food was absolutely awesome. Dinner and breakfast had an amazing selection. Although be careful - what appears to be yoghurt may very well be very runny cream cheese (not so nice on muesli)!!

The only down side to Grand Court was the cleanliness. Not generally, just the carpets. I'm not sure whether they have an aversion to vacuum cleaners, but the only carpet cleaning that seemed to take place involved a broomstick. We got quite excited when we saw a vacuum cleaner one morning, but alas, it broke and remained in the same spot in the passage for the next 2 days. I certainly wouldn't apply the "5 second rule" at the Grand Court, but apart from that it was a wonderful stay.

Room Tip: Its a semi circle design, so rooms at the back require a long walk from the lifts. Apart from the lo...
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  • Stayed September 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank WilsonCapeTown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haifa, Israel
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed October 10, 2012

A hotel that should be very good, but something is lacking... The lobby with no activity, no computers with internet available (wirless internet available everywhere).
Prices sailing with the hight of the floor, but what can be a reason to pay a higher price, if your room is facing an internal court?
So all in all I was a little disappointed.
The breakfest at Saturday disappointing in respect to other days.

Room Tip: Ask for a room with a view.
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank astryian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiriat Bialik
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed October 7, 2012

Located on what was once the "split line" between Jordan and Israel,10 minutes walk from Damascus gate of the Old City or crossing the street to the Meaa Shearim quarter, the 5 years old (?) hotel is surrounded by other hotels and it is in a very quite area with public transportation (the light train) to the center of Jerusalem. With a very large lobby, large air-conditioned rooms and a very "israeli" assorted breakfast, the hotel is perfect for a medium or long stay in Jerusalem.

Room Tip: All the rooms are noise isolated, but using a higher floor you have less street noise.
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  • Stayed October 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank trothem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Noventa Padovana, Italy
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed October 5, 2012

From the Hotel it is very easy to go back and forth Jerusalem cause it's on one of the main avenues. The lobby is very spacious and the personnel are so kind. Parking in front of the Hotel is almost impossible but there's a reserved parking. The restaurant is pretty sad in looking but the food is good. The two small swimming pools on the 6th floor are very nice. Rooms are confortable and clean. Free wifi is provided as for air conditioning. 15 minutes by feet from the Old City and the Western Wall. 16$ or 76 schekel for an iPad rental with navigation apps to guide you around the Holy City. A very good stay!

  • Stayed October 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Lorenzo F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Court Hotel

Property: Grand Court Hotel
Address: 15 St. George Street | P.O. Box 280, Jerusalem 91002, Israel
Location: Israel > Jerusalem District > Jerusalem
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Business Hotel in Jerusalem
#28 Luxury Hotel in Jerusalem
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Grand Court Hotel 4.5*
Number of rooms: 442
Official Description (provided by the hotel):
The Grand Court Hotel is located in the heart of Jerusalem, walking distance from the Old City and modern city center. The hotel boasts 442 luxurious rooms and suites, which are lavishly furnished and equipped with modern conveniences. Hotel highlights include free Wi-Fi and computer stations, a beautiful outdoor pool, relaxing garden terrace, authentic Israeli breakfast buffet, and lounge bar. The Grand Court also offers banquet facilities and free parking. ... more   less 
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Also Known As:
Grand Court Jerusalem
Hotel Grand Court
Grand Court Hotel Jerusalem

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