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“I would never stay here again”
2 of 5 bubbles Review of Christmas Hotel

Christmas Hotel
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Christmas Hotel
Ranked #62 of 98 Hotels in Jerusalem
Cape Coral, Florida
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“I would never stay here again”
2 of 5 bubbles Reviewed July 5, 2011

The Christmas Hotel is located in the wrong side of town, East Jeusalem. If you stay in Jerusaem stay at the Notre Dame or surrounding area. My friend lost her luggage and the hotel did not even have a toothbrush for her. At dinner you had to buy coffee or tea with your meal. The molding around our room came down over my friend's bed and they didn't even apology. There was never enough towels, we asked everyday and then they would give them to us. Alot of little things but disstressing on our pilgrimage. The cost was included in our trip but I understand it is expensive.

  • Stayed April 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank jabler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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78 reviews from our community

Traveler rating
    18
    29
    23
    7
    1
See reviews for
11
7
3
9
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Barrington
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed January 1, 2011

My husband and 2 daughters arrived at 7pm, After confirming the reservation TWICE from the states, we were told told that our rooms had been given away. After a bit of an argument we were able to speak to the manager (sandra , who refused to tell us her last name on cell phone) She said that the person who booked our rooms made a mistake and had been fired. She (sandra) said she booked us in a better hotel. That hotel was at least one star lower than the Christmas Hotel. The manager of the second hotel said the Chirstmas hotel manager told them to charge us the Christmas rate and give the difference back to the Chistmas hotel.. The Christmas hotel's poor management and questionable honesty cost us great inconvenience.

  • Stayed October 2010
    • Service
Helpful?
8 Thank wermwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Jerusalem hotels

Finksburg, Maryland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed December 19, 2010

If your looking for a no frills, quite place to stay near the old city this is it. It was an easy walk to the old city, food was good and staff was very helpful and friendly. Rooms are small & modest but met our needs except the lack of a wash cloth. ATM next door and pharmacy right down the street.

  • Stayed December 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kitcat45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England uk
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed February 16, 2010

Refurbished since my last visit to a very high standard
English speaking receptionists 24hrs
Nothing too much trouble
excellent food buffet and served

  • Stayed February 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pilgrim09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, AZ
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 16, 2009

I came upon this hotel during a visit as an evening dinner guest. It was wonderful... the food was light and always fresh cut. Perfect... when then heat of the day seems to take away your appetite during the Summer months.

Choosing not to rent a car with its complications; My daytime driver, Ahamad, was also a hotel chef and worked evenings at the Christmas Hotel. On our second day of touring during the mornings... he treated me to the evening meal complete with a pickup from Seven Arches Hotel (top of Mt. Olives) and a return FREE of charge.

It is always to be remembered as a soothing place to be... for me. I had escaped days after a service for my son, Dain who had been killed in an automobile accident in the States. 19 July 2009.
Tom Brinkman, USA - www.BoxRudders.com
[--]

  • Stayed July 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DainsDAD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed November 13, 2008

My wife and I recently stayed at the Christmas Hotel and we fell in love with the place. It's a charming little hotel within easy walking distance of the Old City of Jerusalem. We've visited Jerusalem several times before and always stayed at larger hotels, but this small hotel was a hidden gem. What set it apart from the competition was the friendly attentive service and the great food. The owner even treated us to drinks at the bar and personally assisted with the planning for some spur of the moment sightseeing we decided to do outside of the city. We would definitely recommend this hotel for anyone visiting Jerusalem.

  • Liked — The great service!
  • Disliked — The lack of a gym, but it really isn't a high priority.
  • Stayed October 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank WorldTraveller19711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana USA
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed October 27, 2007

FYI We were the first guests to stay in the hotel in July 07 since it was renovated. They didn't even have the numbers on the rooms up yet. Everything was brand new. Great location to the old city. Food was good in restaurant. My only complaint is that the twin beds are like all others in Israel-"baby bed size". This is true for every hotel for which I stayed in Israel and Jordan.

  • Stayed July 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Indybabyswiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Christmas Hotel

Property: Christmas Hotel
Address: 1 Ali Ibn Abi Taleb St, Jerusalem 19491, Israel
Location: Israel > Jerusalem District > Jerusalem > American Colony
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #62 of 98 Hotels in Jerusalem
Number of rooms: 35
Official Description (provided by the hotel):
Welcome to the Christmas Hotel “Committed to Quality Service” Experience the flavor of our hospitality in the finest boutique hotel in Jerusalem. The Christmas Hotel has distinctively a class of its own being among the rare privately owned hotels, it offers a tradition of local hospitality coupled with friendly & courteous services that will ensure its guests a pleasant & relaxing stay. Located only a short walk from the old city & within easy access to the main shopping center, makes it a perfect location for business, pleasure & pilgrimage to the Holy City. The complete room renovation initiated in 2007 combined all amenities and comfort that the modern sophisticated traveler has come to expect while maintaining its authentic style & character. Measuring up to international standards the Christmas hotel provides first Class accommodation to discerning guests who value their comfort. We look after all the little things that will really make you stay with us enjoyable. ... more   less 

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