Nirvana at the front desk delivered a 5-star service. She is truly exceptional in the hospitality industry.
The rest of the hotel is not 4-star, more like 3-star at best. Wifi signal in the room was so weak as to be unusable. Decor was quite worn, esp in the bathroom. State of cleanliness not impressive, i.e. dusty surfaces. Other staff were pleasant enough but I experienced more than once that a member of staff on front desk would serve other customers in the midst of attending to me. Pretty poor neighbourhood.
All in all, and in spite of Nirvana, not a hotel I can recommend at the price I paid ($135/night).
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