I had the pleasure of staying at the National Hotel, Jerusalem for 5 days in early March 2012. From the moment we arrived the front desk team, led by Ms. Nirvana Shuaibi, bent over backwards to greet us, make us feel welcome and to assist us in every way possible. The Reception trainee, Lina Rimlawee, should also be mentioned. She was very pleasant & helpful-as are all the staff we met.
This hotel is in an ideal situation for those who wish to explore the old city of Jerusalem being close to both Herod's Gate & the Damascus Gate. The old city can seem daunting & confusing to a newcomer. Any time we wanted to go somewhere specific we just asked Nirvana in Reception and she gave us clear directions on the free hotel map. If a taxi is required one call to the front desk & it is there almost instantly-and for the best price available. They arranged a tour to Bethlehem for us and when we were leaving to drive to Eilat Nirvana drew us a map to enable us to get out of town quickly & simply. If you are driving, there is a free car park. As parking is at a premium in Jerusalem this is a boon.
The rooms are clean, well appointed & spacious. The whole hotel looked to have been newly decorated. There is a sun terrace to one side of the hotel. There is a roof-top restauarant with all-round views of Jerusalem. An all-weather terrace has been created right round the restaurant, again with breathtaking views and ideal for sunbathing.
Breakfast is taken in this restataurant, it is varied and plentiful. We had only one dinner in this restaurant and it was superb; grilled chicken breasts with sauce & fresh vegetables. Alcohol is not avaliable in the hotel. It was also reasonably priced. There are many restaurants & cafes close to the hotel.
I do not hesitate to recommend the National Hotel and I would definitely stay there again. Many thanks to Nirvana, Lina and the whole staff team for giving us such a memorable stay.
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