Yes the location and setting is wonderful and i love their sister restaurant Cafe Itamar, but the service and the quality has gone down.
First of all I called to book lunch on a Friday but was told there was a problem with their computers and i should call back to book on Friday am. When I did, they said they dont take bookings on Friday but we should just come and it would be fine. We arrived at 11.30 to a line of about 20 people and were told it would be a 20--30 min wait. The cut off for ordering breakfast is 12.00 so I was not happy. It is also a pet hate of mine when places don't do breakfast/brunch all day on a Friday - it makes no sense, especially for a place that is popular for brunch.
Luckily we got our table just in time and I had to flag down a waitress and insist that I needed to order before the 12 cut off. I ordered a simple eggs benedict without onion because I have an allergy to onion.
It came with onion in the spinach - i sent it back. The second one came with no spinach at all and the eggs were totally overcooked. I sent it back.
The 3rd time i got salmon instead of the spinach - apparently they didnt have any plain spinach. I found the salmon overly fishy and took it out and the eggs were once again over cooked. The hollandaise sauce was broken and too vinegary, it was all a huge disappointment.
If you cannot make poached eggs and hollandaise sauce, dont have eggs benedict on the menu!
My mother got one a fritata which was nice but just came with a salad and no dips.
Yes the setting is nice but there are so many great places to go for brunch where the food is far better, that I will not be returning to Derech Hagefen again.
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