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“Great location” 4 of 5 bubbles
Review of Montefiore Hotel

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Montefiore Hotel
Ranked #30 of 98 Hotels in Jerusalem
Certificate of Excellence
Tel Aviv, Israel
1 review
“Great location”
4 of 5 bubbles Reviewed March 17, 2013

Spent 2 nights at the Montefiore the hote ls pleasant ,clean and got excellent location. the
breakfast was very simple. On Fridays there is a fair in front, also a lovely coffee shop across the street.

  • Stayed March 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank limoras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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385 reviews from our community

Traveler rating
    128
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    61
    16
    6
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed March 13, 2013

We were in Jerusalem last month to celebrate our son as he graduated from IDF Paratrooper basic training. We phoned the Montefiore direct a few months early and booked a couple of rooms a reasonable rate (for Jerusalem). Little did we know that at the last minute our Chayal son invited another lone soldier to spend the night with us. Even though the hotel was quite full and that it was late at night, the friendly night manager arranged to have someone find a cot and to bring it into the room with extra towels. We always have found the staff friendly and helpful and this stay was no exception.

We love this hotel. The decor is pleasant, the rooms are -- shall we say 'cozy'. But it's really quite comfortable. What we want when we travel is a clean, safe, reasonably priced place in a fantastic location -- on all these counts the Montefiore fits the bill. The no-traffic pedestrian street they are located on offers a quiet night's sleep. Their breakfast is not opulent but the food is fresh, hardy and plentiful.

A small annoyance (and this is really quite small) this stay was the fact that the WiFi never worked in our room (despite calling several times and the desk clerk saying that they would look into it). We had internet through our cell phones and WiFi the hotel lobby, so it was not that big a deal.

In all, it was a great stay. We'll be back!

Room Tip: Rooms face either a back alley (not much to look at) or they face Shatz Street, which is a no-traffi...
See more room tips
  • Stayed February 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank R R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyalaHotels, Manager at Montefiore Hotel, responded to this review, March 17, 2013
Dear Guests,
Thank you for your review and for your kind words.

We are happy that you enjoyed your stay with us at the Montefiore Hotel.
As for the WIFI, there is indeed an ongoing problem with the WIFI in the rooms, hopefully it will be resolved by the end of this week.
We will be delighted to host you again on your next visit to Jerusalem.

Best Regards,
Naama Yemini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Israel
Level Contributor
77 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed March 12, 2013

Spent 2 nights at the Montefiore during the Jerusalem marathon. Room was clean and comfortable. Had flat screen tv & floor safe. Refrigerator and supplies for coffee/tea were a great plus. Best of all was the location. We were able to walk everywhere. Hotel had arrangement with nearby parking lot to leave our car for 55NIS per day. Breakfast included was very good.
I suggest asking for a room facing Schatz Street when making reservations. Online reservation offers a discount.
Wifi was free and very appreciated to stay in touch with family in the US.

Room Tip: request room facing the pedestrian street (Schatz)
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank mollydog112000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed February 13, 2013

The front desk was very accommodating . They gave us a brand new refurbished room on the 7 floor . Breakfast needs work. The hotel is centrally located. The free wifi only worked in the lobby . On Fridays there is a nice craft fair in front. A cab to Kotel is 35 sheks or a 30 minute walk.

Room Tip: 7 floor front
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank 81eddie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 bubbles Reviewed February 6, 2013

I stayed at this hotel for three nights.

Firstly - the positive: The location of this hotel is great - close to the main shopping areas of Jerusalem and close enough for a walk to the old city (maybe 20 minutes).

The rooms are well maintained, and the TV is good.

Secondly: Unfortunately, the staff at the hotel are neither enthusiastic or helpful, and tough to get a smile out of them. I wouldn't want to rely on them for some good tourist advice.

The Internet Wi-Fi didn't work for the entire duration of my stay, which was really annoying - especially as this was a reason I selected the hotel - as it had Wi-Fi. I asked the staff on four separate occasions to address this issue and nobody every got back to me an it was not resolved. ( I am writing this from a restaurant)

The breakfast, by any standards was terrible. I stayed ad the similarly priced YMCA Hotel previously which had a magnificent breakfast. This hotel supposed to have a breakfast representing an 'Israeli Breakfast' and it was a scarce smattering of limp looking salads and one egg variation (scrambled). I'd recommend trying the breakfast across the road on the corner which was excellent.

Not a major concern - but the only soap in the bathroom was from a dispenser and they said the dispenser was soap, shampoo and conditioner all at once. I have never heard of such a thing.

I would recommend this hotel only if it was convenient, the price was ok and you didn't really have any expectations of service or a decent breakfast.

Guys - you have to fix this internet issue - I read a similar complaint previously.

  • Stayed February 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Jamie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyalaHotels, Manager at Montefiore Hotel, responded to this review, March 17, 2013
Dear guest,
Thank you for your review.
We are sorry that you feel you did not get the level of customer service that you expected.
We try hard to give to give the best service we can, and as can be seen from previous reviews, we get plenty of compliments about our staff, but the Israeli style it is not always what people expect..
As for the WIFI in the rooms, there is an ongoing problem that is making us change the entire system in the Hotel; hopefully we will have free WIFI in the rooms by the end of this week.
Thankfully, the WIFI in the lobby is working just fine, and one can get a free laptop at the reception if needed.
Regards,
Naama Yemini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
50 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 bubbles Reviewed January 25, 2013

I recently stayed four nights at the Montefiore Hotel. These are my impressions:

The location is excellent. You can easily walk to the old city. If you prefer to take the light rail, the station is only two blocks away. Shatz St is open for pedestrian access only. That means no scooters or horns honking below your room. The shops & cafes of Ben Yehuda street are just about around the corner.

My room was normal-sized and very clean. The bed consisted of two single beds put together. They propably do this for practical and religious reasons due to the changing needs of other guests. The TV is about 32" size and had some English channels. There was plenty of storage space, a small table and a chair. The room also had a safe.

The bathroom was also tidy. Next to the sink there is a dispenser for liquid Dove soap. There was also shower gel inside the shower, a differnt kind.

The breakfast was also nice. Scrambled Eggs (hard boiled on Saturdays), typical fruits & vegetables, pudding, bread and cereals where served.

One really nice ammenity was the free use of their netbook computers in the lobby.

  • Stayed January 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank FarAwayTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Binyamina, Israel
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed January 19, 2013 via mobile

A nice simple hotel in the heart of the city. I doubt you can find better value for money in such a location. We didn't have breakfast. Take onto account that Parking is a bit of an issue. The rooms are clean and ample.

  • Stayed December 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Otriper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Montefiore Hotel

Property: Montefiore Hotel
Address: 7 Shats, Jerusalem 9426707, Israel
Location: Israel > Jerusalem District > Jerusalem > Nachla'ot
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #30 of 98 Hotels in Jerusalem
Price Range (Based on Average Rates): $
Hotel Class:3 star — Montefiore Hotel 3*
Number of rooms: 48
Official Description (provided by the hotel):
At the heart of Jerusalem, The Montefiore Hotel is within walking distance of the Old City and many attractions, such as The Western Wall, The Church of the Holy Sepulcher, and the Ben Yehuda Promenade.Many of the city’s best restaurants and exclusive shops are nearby.The hotel has excellent public transport links which take you all over the city, a station of the new light rail service nearby.The hotel has 47 comfortable rooms and one suite. The Montefiore Hotel provides a full Israeli breakfast and free wireless WIFI connection. A free laptop, available upon request, will help you stay in touch with home.At the Hotel: the Angelica Restaurant, a unique kosher chef’s restaurant, offers fine grill and special dishes.The best location in town – guaranteed! ... more   less 
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