My partner and I recently stopped in the Gloria Hotel (17th December - 19th; 20th - 23rd December) for five nights in total. The tour company Tangey Tours initially recommended the Knights Palace Hotel in Jerusalem. After contacting the Knights Palace they promptly informed us that whilst the hotel was full for our dates, they were pleased to recommend the Gloria Hotel.
Prior to arriving I sent countless emails to the Gloria Hotel. They responded in a quick, efficient yet friendly manner (even allaying fears in terms of safety concerns with travelling to Israel). Shortly before my trip, my partner and I decided to go to Masada for a day. I contacted the hotel and there was no problem in cancelling one of the nights.
The hotel was incredibly easy to get to - literally a 60 second walk from Jaffa Gate (where the bus dropped us off - next to King David's Tower). The main selling point about this hotel is the location. Literally a 5 minute walk away from the Holy Sepulcure and obviously in turn not far from the other main sites in the Old City. There's also plenty of good restaurants nearby.
The welcome we received was encouraging, particularly from the manager. The hotel were pleased to store our bags for the day that we went to Masada, and were pleased to provide support with any questions. A female receptionist was slightly curt, but this is something that we experienced throughout Jerusalem.
Rooms were modern, clean, and air conditioned. Not top of the range but certainly value for money for the price that we paid. The breakfast was by no means amazing by American standards but was good for the region... No complaints there at all. If you stop at this hotel make sure you head up to the top of the hotel to see some good views of the city when relaxing at night.
All in all a great trip - many thanks to the Gloria Hotel for helping to give us a trip of a life time. I would have no hesitation in recommending this hotel to others.