We have handicap mobility problems but there were no problems as the entrance to the hotel is at street level with no steps and the elevators took us to our room. The room has been updated and was very modern with everything we needed. The WiFi worked well in the room. The continental breakfast was well prepared and adequate. The staff was friendly and helped us find qualified taxi drivers to take us to the Jordan river and Bethlehem. The hotel is located in the old city just inside the Jaffa gate. Everything is located nearby within walking distance or a short taxi ride away using the taxis located at the Jaffa gate. We would definitely stay here again!