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“My worst experience in Israel” 1 of 5 bubbles
Review of Beit Shmuel Guest House

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Beit Shmuel Guest House
Ranked #20 of 56 Jerusalem B&B and Inns
Certificate of Excellence
Jerusalem, Israel
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“My worst experience in Israel”
1 of 5 bubbles Reviewed December 24, 2011

This is not a hotel but a Youth Hostel with a couple of hotel rooms. After a day in the desert, there was no hot water and poo was coming up the sink. They sent a plumber but couldn't fix it and other guests were coming downstairs to complain. They said they were moving us to an apartment for our stay. They did so in the rain to another building several hours later. While we were in Ben Yehuda Street having coffee they demanded we come back to our original room immediately as the plumbing was fixed. We had our child with us and we were losing our minds. By that stage we had lost faith in them and told them we would find another hotel and not to take any money off our credit card. They threatened us that if we were not back by 10pm they would do so. At that point a lawyer friend got on the phone and tore them a new anus. They didn't care and took the 20% off my credit card. At that point we advised we would be coming with the police. We got our bags and went to reception and demanded they re-credit our card as we had told the bank in Australia that they had stolen from us. Only then did we get our money. We were then out on the street at midnight in the rain dog tired looking for another hotel. WE DO NOT RECOMMEND THIS HOTEL under any circumstances as they don't deserve our business or yours.

  • Stayed December 2011, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank Rachael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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63 reviews from our community

Traveler rating
    21
    20
    14
    4
    4
See reviews for
20
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • German first
  • Hebrew first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Massachusetts
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 bubbles Reviewed December 5, 2011

My husband and I and another couple stayed in the King David apartment for one night in November. The apartment is actually located in an adjacent building to the HUC campus. This meant no wifi. Also, there is no breakfast included with this unit. The furnishings were spartan, but otherwise it was reasonably clean and adequate for a short stay. As others have said, the location is excellent and the cost very reasonable compared to other accommodations in the area.

  • Stayed November 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Shir Hayam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed December 2, 2011

Basic but nice, large room. Very dark as there is not enough lighting; we had to move a floor lamp over to the desk just to see our computer. Nice bathroom although the plug did not work so I had to dry my hair without a mirror in the bedroom. We heard "thumping" every evening. Upon exploring we discovered that there are parties (weddings, Bar Mitzvahs) almost every night on the top floor. Having said all of that we would definitely stay at the Guest House again as the room is very reasonably priced, the staff is friendly and helpful and the location can't be beat.

  • Stayed November 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Crlleigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, Ontario
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed September 6, 2011

To be a 10 minute walk from the Jaffa Gate, made this a good choice. The rooms were a bit pokey, and not always as clean as we'd like (one room had mould in the bathroom). The actual building was cleaned randomly, and the smell of cat pee at the guest house entrance was very off-putting. The breakfast was prepared "on the cheap" - the rates are not exactly bargain basement, but it would help if they used orange juice instead of lemonade, and used the espresso machine instead of giving us Nescafe - part of the property included a small cafe where decent coffee was available - for a price. We realize that prices in that area of Jerusalem are exorbitant, but for a minimal amount of effort, this could have been far more pleasant.

  • Stayed August 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Buznog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed January 10, 2011

Staff was helpful. Rooms were very basic and not as clean as we would have liked. Typical uncomfortable Israeli beds. Fabulous location. Reasonably priced.

  • Stayed December 2010, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank karmel1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iowa
Level Contributor
7 reviews
3 hotel reviews
4 of 5 bubbles Reviewed December 5, 2010

The guest house is right in front of the Old City, and is also close to the pedestrian shoping/dining district. It seems that it is a college renting out their dormitory rooms, so we had 3 two-story beds in the roon, but no other people besides us. We also had personal updated shower and toilet rooms. We could hear pretty well the students wandering throught the corridors, but overall the place felt decent and safe because of their educational orientation.

  • Stayed November 2010
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank antrin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed August 18, 2010

We had struggled to find affordable acommodation in Jerusalem. We found Beit Shmuel online and weren't sure what to expect as it's not your standard accommodation option, but it was great. We had a huge twin room overlooking Jaffa Gate with a balcony. Good ensuite (although the shower was noisy - admittedly not a big problem). Staff were OK, but not overly friendly. The location was excellent, easy for walking to old city and shopping/bars/restaurants in the new - next to the new outdoor shopping mall. It has a peaceful courtyard with a small cafe/shop and tables & chairs. Breakfast was decent. There were some american teenagers on a course whilst we were there but they weren't disruptive. I would recommend Beit Shmuel if you want to stay in comfort, away from the backpackers, in a great location.

  • Stayed May 2010, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Loz77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Beit Shmuel Guest House

Property: Beit Shmuel Guest House
Address: 6 Shamai, Jerusalem 9463106, Israel
Location: Israel > Jerusalem District > Jerusalem > Mammilla
Hotel Style:
Ranked #20 of 56 B&Bs / Inns in Jerusalem
Price Range (Based on Average Rates): $
Hotel Class:3 star — Beit Shmuel Guest House 3*
Number of rooms: 11
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Also Known As:
Beit Shmuel Guest House Hotel Jerusalem

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