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“Exceptional location in the Muslim Quarter”
Review of Austrian Hospice

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Austrian Hospice
Certificate of Excellence
Dallas, Texas
Level 6 Contributor
264 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
“Exceptional location in the Muslim Quarter”
Reviewed March 10, 2012

This hotel is a great place to stay. It was nice and clean, but the location cannot be beat. I had a single room, and paid under 100 dollars for the night. It was simple, but all I needed. The room was quite and clean. The breakfast was truly terrible, but there is so much great food around Jerusalem for excellent prices, you will not miss this at all. No TV, but very quick internet that was included in the rate.
The hotel is located right inside the Damascus Gate on the Via Dolorosa. I took a shared taxi from the border crossing, and it was about 15 dollars. I had wheeled luggage, and easily navigated to the hotel from the taxi stop.
The roof of the hotel is an exceptional experience. you can see the entire old city from there, and watching the sun rise was breathtaking. Go up here for some great pictures showing the compactness of the city, as well as ones of the Dome of the Rock.

Room Tip: Rooms that face the street also face a mosque. Calls to prayer can be very loud in these rooms.
See more room tips
  • Stayed February 2012, traveled solo
    • Value
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Helpful?
1 Thank Tarnold8200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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310 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
New York City, New York
Level 5 Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed March 8, 2012

A clean simple place. It's not an hotel, so it is to be avoided if you can't live without TV and room service. It has ample rooms, spartan bathrooms but it fits extremely well in the city's atmosphere. From the terrace you have one of the best views of the city : watching Jerusalem waking up at sunrise is the biggest perk.
We were a group of people with kids aged 5 to 10( who loved the sachertorte by the way) and we had a very pleasant stay. Each corner of the old city is just a stroll away from the Austrian Hospice and the garden surrounded by the high walls is a great place to take some rest from a busy day.

  • Stayed February 2012, traveled with family
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Helpful?
1 Thank Gigliomediceo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 26, 2012

I spent almost a week here while I was traveling solo in Israel, staying in the female dorms. The location is great (I loved the Muslim quarter and spent most of my time in this neighborhood), the building itself is beautiful, the dorms and bathrooms were immaculate, and bed linens and a towel were included. The included breakfast is simple but tasty- coffee machine, juice, fruit, toast, yogurt and musliex. The assigned seating is a little odd, I was seated at a table with a couple (even though there were many empty tables) and felt very 3rd wheel, but not a huge deal. I didn't eat any other meals at the Hospice- there is a very conventient restaurant across the street- Pizzeria Basti- which is open late and serves breakfast, lunch, dinner, coffee, etc- definitely pay them a visit if you stay here- Anwar is the man!

Other pluses- free wireless, nice outdoor terrace (good place to sit in the sun and read or to watch a demonstration at night!), always felt very safe and secure. Each bunk in the dorm also comes with a nice big wardrobe so you can lock up all of your things. Other things to note- you do have to go up several flights of stairs from the street, which was not an issue for me, but if you have a disability or a ton of luggage the steps might make things difficult. The doors are locked at 10 or 11pm, so if you're going to be out later than that you'll need to ask for a key, but this was never a problem.

My only complaint was the attitudes of some of the staff. Raed, one of the men at the front desk, was wonderful- very kind and helpful, looked up some train/bus schedules for me, and very sweetly answered any questions I had. But he is the only member of the staff I can speak highly of. The other men working at the reception desk and the front gate were condescending and even rude, and seemed incredibly annoyed at the most basic questions. The guy at the front door even shouted at me the first time I tried to figure out how to use the front gate (works on a buzzer system, which no one explained when I checked in, there are no signs or instructions so I'm not sure how I was supposed to know how it worked). Luckily I had a good guidebook and met plenty of friendly folks in the neighborhood who were happy to help me find my way around.

Overall, I'd still recommend this place- clean, comfortable and inexpensive- but you do get what you pay for in terms of service, so don't go in there expecting a friendly attitude and you won't be disappointed!

  • Stayed February 2012, traveled solo
    • Value
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Helpful?
6 Thank alison s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England, United Kingdom
Level 6 Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed February 24, 2012

If you plan to stay in the Old City there can be few better places to stay. (I have previously stayed at the Hashimi and Knights Palace.) Great location where the Muslim, Christian and Jewish quarters cross, five minutes’ walk from Damascus Gate (Arab bus station, taxis, Jerusalem Light Railway stop) and some classic old city eateries. Wonderful view from the roof, nice coffee bar (also serving light meals and alcohol). Will definitely be my first choice on my next visit.

  • Stayed February 2012, traveled as a couple
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Helpful?
2 Thank Thackeray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome, Italy
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed February 1, 2012

Really a special place. Very nice rooms, excellent price for what you get. The position is perfect and the terrace amazing.
I definitely liked this place. reccomended.

  • Stayed March 2011, traveled as a couple
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Helpful?
1 Thank Alfredino1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Falls Church, VA
Level 4 Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 19, 2012

The Austrian Hospice is perfectly located in the heart of the old city and directly off the Via Dolorosa. The room is very sparten but it is clean and has great high ceilings. Showers are tiny but again, very clean. I should mention that there are a ton of steps to go up to get inside the building so I wouldn't recommend it to anyone with walking issues although most of the Old City is like that anyway. Breakfast was good and there were lots of options and very European with meats and cheeses.

They have an amazing view from the roof of the hospice and a lovely courtyard. Unfortunately it was freezing when we were there so we coulnd't take full advantage of it. I would absolutely stay there again.

  • Stayed November 2011, traveled as a couple
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Helpful?
2 Thank TravelingCarter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 15, 2011

Recently we stayed in the Hospice, and while the accommodations are spartan, this place is amazingly beautiful and Authentic.
Comfortable beds, large and very clean rooms, with great feather blankets.
Very Affordable and in the middle of the old city. Looking down at the street we saw a mix of Arab Souk sellers, Ultra Religious Jews, Israeli Soldiers, and tourists from all over the world,
Don't forget to have Austrian apple strudel with hot chocolate at the cafe' on premises!

  • Stayed December 2011, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
3 Thank Neta D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Austrian Hospice

Property: Austrian Hospice
Address: 37 Via Dolorosa | P.O. Box 19600, Jerusalem 9762637, Israel
Location: Israel > Jerusalem District > Jerusalem > Muslim Quarter
Hotel Style:
Ranked #10 of 67 Specialty Lodging in Jerusalem
Number of rooms: 34
Also Known As:
Austrian Hospice Hotel Jerusalem

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