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“Good location, mediocre rooms and service”
3 of 5 bubbles Review of Eldan Hotel

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Eldan Hotel
Ranked #24 of 98 Hotels in Jerusalem
Certificate of Excellence
Washington DC, District of Columbia
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Good location, mediocre rooms and service”
3 of 5 bubbles Reviewed November 1, 2012

$100/night is a good price for this location, especially across the street from the King David Hotel and a 10 minute walk from the Jaffa Gate. breakfast was very good - with plenty to chose from: eggs, egg casseroles, fresh breads, vegetables, lebneh, cheeses, olives, and smoked fish.

The mattresses are so-so. Internet was free in the lobby when I first arrived, but they "fixed it" half-way through the five-night stay. The daily charge went to 70 NIS.

Service was mediocre. One day, we returned and saw the light on the phone flashing. Since there were no voicemail instructions in the room, we called the front desk to ask how to retrieve a message. The woman at the desk said that we didn't have a message, "the light just blinks sometimes." Shortly after that, a friend called and asked why we hadn't returned his call. The woman at the front desk, when confronted about the voicemail, continued to insist that we never had a message.

The front desk staff is mostly young, not so friendly - even by Israeli standards, and not very well trained.

If you're looking for a nice place to eat with good atmosphere and isn't too expensive, Eldan is also next door to the YMCA. The YMCA is also a really nice hotel housed in an Ottoman-style building. In fact, the YMCA rooms are about $70/night, including breakfast.

Room Tip: Ask for a room that doesn't face King David Street if you want a quieter room. Don't expect...
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank abbasaurus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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604 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (95)
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Montevideo, Uruguay
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed October 31, 2012

Best location in Jerusalem, 1 minute walk from Mamila and Old City. Excellent atention in front desk. Parking is uppon availavility. Very good breakfast. The room was clean. Ask for a high floor if possible.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Sabrina529
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warsaw
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed October 27, 2012

I loved the location =short walk to Old City, Ben Yahooda the lively pedestrian mall area beautiful resturants. Also the price seemed reasonable. My room seemed very clean and comfortable and they give a big breakfast.

They booked me on Bein Tour which was a nightmare. They picked me up 1 1/2 hours late and made a 10 minute drop off last 1 hour plus they charged 100$ for a trip that the entrance to dead sea was 2$ Just take a taxi!

  • Stayed February 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kamil79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ra'anana, Israel
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed May 12, 2012

we were two couples on one night vacation, we looked for low cost hotel in good location
The hotel was very nice in very good location, we walked to all the sites by feet and there was no need for car.
the old city is near by, YMCA building is right near.
Breakfast was tasty even though it was Saturday morning.
bottom line we got simple and good hotel.
The price in the end was a little bit higher than what we expected.
but all of us agreed that it was good choice.

Room Tip: as for room that turn to the front
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  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank EladH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level Contributor
30 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 bubbles Reviewed May 7, 2012

Not at all worth the money. That this place charges at least $200 per night is embarrassing to those (including me) who have stayed here. If you're going to compare it to an American hotel, it's about on par with a Days Inn, and I mean a low quality Days Inn.

The rooms are tiny, dirty and decorated like that of a low-end chain motel. As alluded to above, if you paid a low-end chain motel price like $50 to $90, that's okay. $200 is way beyond the proper price. Paper thin walls where you can hear the person next door breathe. Once you try to request any service from the hotel staff you will be met with rudeness and indifference at every step. If you request an iron be brought to the room, good luck in getting it by the time you check out. Some very basic things like delivering a message took 6 hours, despite my asking several hours earlier if any messages had arrived for me - they were annoyed by that inquiry and said I would've known by then if I had. When I complained, the same lady who claimed I had no messages earlier changed her story and said I got the message just when they received it. Are you kidding me? Breakfast is just a salad bar and some stale bread. The exorbitant wifi charge (or that they charge at all for wifi) is an insult.

Jerusalem has much better choices with better value than this dog. If you're here on business, your company is spending way too much money. Sure the location is good with about a 15 minute walk to the Old City (although no non-hotel restaurants in the area), but far better places for much less money in the same area include the Prima Palace, the Montefiore and the Notre Dame Center.

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Glencie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haifa, Israel
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed April 21, 2012

We stayed 2 nights during Passover week just after Easter 2012. We had no trouble getting rooms beside each other: my wife and I in one, and my sister and 14 yr old daughter in another. The rooms were basic, e.g. no coffee maker, but clean and they have a safe and a little fridge which is very convenient. We falsely accused the staff of stealing my sister's Kindle, and the manager took us very seriously and got the head of security on the phone right away (it was the start of Passover II and he had gone home). He recommended we take a look in the safe and elsewhere: we found it under the bed. I was impressed with their professionalism. The old man mentioned in other reviews is occasionally in the lobby, but I can't imagine anyone being bothered by him. I got a free Jerusalem Post and International Herald Tribune in the lobby in the morning. Oddly, they need bigger sheets for the beds, but the beds were clean and comfortable. All the staff were very helpful. We bought tickets for the Passover II meal because although not religious we don't eat bread on that holiday and we didn't want to find and deal with a non-kosher restaurant that night. The dinner was very well attended and the food was good and the staff found us another table when we didn't like our assigned seats. The breakfasts are also good. Parking is limited and tight, but we got a space and left the car for our stay. The location, beside the YMCA and across from the King David Hotel is the best: an easy walk to the Old City and downtown and about 25 minute walk to Emek Raphaim St. - i.e. the trendy German colony. We definately will come back.

Room Tip: We had rooms on the east side with a view of King David St. They are quiet and nice even though we w...
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  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JA_Kennedy_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
richmond UK
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed April 17, 2012

Stayed for five nights at the end of March 2012. The location is the big advantage - 15 minutes walk to the Jaffa Gate and the Old City but also only 10 minutes to the tram stop outside city hall and the Jaffa Road for the modern city. The bus stop for the "round the city" tourist bus is just round the corner and there is a 24 hour small supermarket near by.

Hotel does the basics ok but is expensive (as all central Jerusalem hotels seem to be). The restaurant does breakfast on the usual Israeli self service format but only seemed to be open for meals in the evening on Friday (which is quite an important advantage as most restaurants are closed in Jerusalem on a Friday evening so it could be useful to eat in the hotel on that evening - we walked into the Old City and found a Christian owned restaurant open). The reception seemed busy and our electronic room keys failed several times (but were reprogrammed by reception each time without undue hassle).

If you can't afford the King David hotel (which is very close by) this may be your option if you just want to see the sights and sleep somewhere decent. There is a very high quality restaurant close by - the 1868 restaurant - if you want to splash out for one evening.

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Eldan Hotel

Property: Eldan Hotel
Address: 24 King David St., Jerusalem, Israel
Location: Israel > Jerusalem District > Jerusalem
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #24 of 98 Hotels in Jerusalem
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Eldan Hotel 4*
Number of rooms: 75
Official Description (provided by the hotel):
Located in a magical setting overlooking the old city walls, in the heart of the central tourist area, an intimate boutique hotel awaits you, which only Jerusalem can offer. The hotel rooms feature cable television, air conditioning, a mini-bar, telephone, work area, safe and Wi-Fi throughout the hotel. The hotel offers a number of rooms that are accessible for the disabled. The hotel is located in walking distance from Jaffa gate and the Mamila Street, the city’s vibrant shopping and entertainment center. Eldan Hotel, which features 76 spacious and well-fitted rooms, will help turn your visit into an unforgettable experience. ... more   less 
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