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“Horrible service. Incredibly noisy room. Good internet”
Review of Beit Shmuel Hostel

Beit Shmuel Hostel
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Beit Shmuel Hostel
Reviewed June 3, 2011

When we arrived, they said they had to cancel our reservation because we didn't respond to requests to verify. Well, there was no email from them -- not even in the spam folder. I had a printed confirmation with no indication that anything was needed other than to show up. This all turned into a huge shouting match that would have impressed a New Yorker. Eventually, we got our room.

The room faced a communal seating area and several people from some gathering talked late into the night. A youth group party was going on outside late into the night. It was obvious that this hotel caters to visiting groups and if I was a member of a visiting group, this hotel would be okay. And the internet was fast and free.

There was no way we could stay there beyond the first night. We moved to the Eldan a block away the next morning. (Passing up what looked like a pretty sad breakfast but did have to go through another round of yelling at the front desk.)

My advice -- go the Eldan, we had a room facing the street and heard no noise and the breakfast was amazing.

  • Stayed: July 2010, traveled as a couple
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4  Thank Henry F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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14 - 20 of 26 reviews

Reviewed September 5, 2010

This was the most disgusting dirtiest place I've ever had the displeasure of staying in. When I went to take a shower, there was someone else's hair on the wall. The only thing that didn't make me run for the hills was the fact that I didn't see any cockroaches. Also, the location seemed like it would be ideal, but it was confusing and hard to get to. The staff was unfriendly. They were unable to help with currency. They did not help with bags (not that they are required to, but it would have been nice). When I asked if I could extend my room for ONE hour, I was told no. It didn't appear as though they were in a hurry to clean it or anything since it was so filthy in the first place, so I didn't understand that. Also, when I asked them not to come into my room and clean, they did anyway. The internet that they claimed worked did not allow me to send out email so the only way I could communicate with people with through facebook, which appeared to be the only web page that actually worked. This was the worst hostel I've ever stayed in. They could not have paid ME to stay there! So disgusting!

  • Stayed: August 2010, traveled solo
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4  Thank fiftyonepercent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2010

I couldn't believe my eyes when I mapped Beit Shmuel's location and saw the prices on their website. Could it be - no-frills hotel/hostel with good reviews right next to the 5* King David Hotel under 100 bucks with breakfast? Yep. Having stayed in a few hotels in Jerusalem, this is by far the best value I have found. The location simply could not be better. It is right smack in the middle of the center, a short walk to both the Old City and Yafo Street, where the nightlife is.

To label the Bet Shmuel as a "hostel" would not be correct as it does not have dorms. What they have are rooms with up to 5 single beds. They will not book strangers to the same room even if there is space. The rooms also have balconies looking out onto Mamilla Mall and the gates of the Old City. They're also surprisingly clean. And again, for less than a Benjamin.

The front desk staff is helpful and courteous and there is even a security guard at the front door. Anyone entering the hotel has to show his room key. The computer downstairs charges a hefty sum for internet access but there is an internet cafe a 10-minute walk away on Yafo. Rooms come with breakfast, which while not spectacular, is better than nothing.

One thing to note - this hotel is booked by a lot of younger tour groups (teenagers, etc) since they can squeeze 5 Americans in 1 room. I was expecting a sleepless night filled with drunk teens knocking on my door. But no such thing happened. They only got loud during the day. At night, the hotel is quiet.

I highly recommend this hotel... I have been to many countries and stayed in some cool hostels but this one takes the cake for its location, price and cleanliness.

  • Stayed: May 2010, traveled solo
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1  Thank Platna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 29, 2010

There's really not much to say about Beit Shmuel other than it is a very basic Hostel in a very good location. The room we were in had an incredible view of the Old City and the staff were generally pretty helpful, although one of the security guards did not seem to approve of my early morning running. The place is about a 10 minute walk from the Jaffa Gate of the Old City and even closer to Ben Yehuda street. Breakfast was plentiful and very good. Overall, if you are enjoy the hostel experience, this is a great place for you.

  • Stayed: March 2010, traveled on business
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1  Thank rider1129
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 3, 2008

The first night was not good because we didn't know the air conditioning was not on in the winter. So the room was horribly hot. We also didn't have a view of the Old City. The next day we were switched into another room with a view of the Old City, which was beautiful. We learned not to have the heat on. So the room was comfortable. The price of the room came with breakfast, which was remarkable. Staff was cooperative. There isn't much parking if there is a wedding or other event hosted there. Would definitely stay there again in the future. Nicely located near the Old City and King David Street.

  • Stayed: November 2008, traveled with family
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2  Thank ambenamy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2008

Great place! We left the Jerusalem Hostel after one dirty, smelly night and chose Beit Shmu'el for our other two nights in Jerusalem. Fabulous location, clean, friendly staff, fairly priced. We definitely enjoyed our stay there. There's a Hertz right around the corner if you want to rent a car (we did so to drive to the Dead Sea and Masada), and the Old City is just a few blocks from the hotel. Likewise, Yafo Street is easily accessible by a ten-minute walk, and it has a host of restaurants, bars, and other stuff. Check out Zion Square/Ben Yehuda Street -- lots of action and fun.

  • Stayed: May 2008, traveled with friends
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4  Thank TomSwift
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2007

This hostel is so centrally located, it's a glorious 5 minute walk from the old city gates, and only a 10-15 minute walk to the western wall. Clean and has the bare essentials of what you need, and is surprisingly comfortable.

Stayed: May 2007
4  Thank lileo8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Beit Shmuel Hostel

Address: 13 King David St., Jerusalem 94101, Israel
Location: Israel > Jerusalem District > Jerusalem > Mammilla
Hotel Style:
Ranked #35 of 75 Specialty Lodging in Jerusalem
Price Range: $60 - $100 (Based on Average Rates for a Standard Room)
Number of rooms: 40
Also Known As:
Beit Shmuel Hotel Jerusalem

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