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“Excellent hotel in every way”

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Dan Boutique Jerusalem
Ranked #18 of 99 Hotels in Jerusalem
Certificate of Excellence
Boston, Massachusetts
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent hotel in every way”
Reviewed May 5, 2013

This hotel is excellent. Service at front desk and in the dining room is wonderful. The breakfasts are generous and varied and delicious. I used the exercise room which has enough equipment and was not crowded. Our room was spacious, the bed super comfortable, and great air conditioning. Wish they had free wifi in the room but it was available in the lobby for free which was nice.
The location was great for us, easy to get to Ben Yehuda, Mammila, etc. from there.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank touristinisrael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,327 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (250)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
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English first
Albuquerque, New Mexico, United States
Level 5 Contributor
70 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed April 28, 2013

Stayed at this hotel for 5 nights, while on a tour with a group of 25 people. Everything about this hotel was superb; The rooms, the services, the food at the restaurant, the front desk service. I would highly recommend this hotel.

Room Tip: Ask for a room with a good view.
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  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gila Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanHotelsIsrael, Guest Relations Manager at Dan Boutique Jerusalem, responded to this review, May 19, 2013
Dear Gila Y,
Thank you! What a lovely review.
We are so delighted that you enjoyed all the aspects of our hotel.
We hope to welcome you back soon on your next visit to Jerusalem.
Warm regards,
Shimrit Ohana
Guest Relations Mgr
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 5 Contributor
53 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed April 1, 2013 via mobile

Returned to this hotel. Rooms are very comfortable. We had a view of the old city, slightly obstructed by trees, free parking, good enough and plentiful breakfast, and I like the location. The lobby is a bit strange, on different levels. My only complaint is that there is o free wireless in the rooms. otherwise, I'd come back a third time...

Stayed March 2013, traveled as a couple
Helpful?
2 Thank naomi_steinberger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanHotelsIsrael, Guest Relations Manager at Dan Boutique Jerusalem, responded to this review, May 13, 2013
Dear naomi_steinberger
Thank you!!! We are so pleased that you had a good time in Jerusalem and were comfortable at our hotel.
It always gives us great joy to read when guests enjoyed their stay with us, especially our fabulous location to enjoy all that Jerusalem has to offer.
We'd love for you to join our e-dan club to enjoy discounts off all extras, including wifi :)
Looking forward to hopefully welcome you back soon!
Warm regards,
Shimrit Ohana
Guest Relations Mgr
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Level 6 Contributor
224 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed March 29, 2013

We were disappointed by this hotel...

On the plus side
- some rooms (as long as not blocked by enormous conifer trees) have a good view of the city
- there is a kettle and tea making stuff in the room which we always appreciate
- there is a small store a few yards away

On the minus side
- it is a bit of a hike in to the city, and anything else of interest; and we are walkers, a good 25 minute uphill walk along a main road to the old city
- internet is not free except in the lobby (??!!)
- dingy sad breakfast room with pathetic selection "school dinners" style, if you are there on a saturday then you get whatever they don't have to cook - despite being a tourist hotel
- double bed is two singles pushed together which move apart - don't get too friendly!
- DO NOT come here if you are attracted by the gym; its both inadequate and seldom open

one of the guys at reception was friendly enough, otherwise I would definitely not describe the staff as such; disinterested is more accurate.

I am sure with a bit more care we could have found somewhere better

Room Tip: ask for a room facing the old city but at the FRONT of the hotel, so you view is not obscured by the...
See more room tips
  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Lena G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanHotelsIsrael, Guest Relations Manager at Dan Boutique Jerusalem, responded to this review, April 7, 2013
Dear lenaDubai,

Thank your for taking the time to post your review; it is through guest feedback such as this that we are able to monitor and develop on service delivery.

Throughout the hotel, every effort is made to ensure the highest levels of guest comfort and service at all times, so we are always very sorry to hear when a guest feels that we have fallen short.
Whilst it comes a little too late to rectify for this occasion, I have been sure to pass on your comments to the Food and Beverage and Training managers for their thorough and immediate attention.

For the convenience of our guests the fitness room opening hours are:
Sunday – Thursday 6:30 a.m.-11:00 a.m. and 4:30 p.m. - 10:00 p.m.
Friday 6:30 a.m. – 11:30 a.m.
Saturday and holidays 9:00 a.m. - 5:00 p.m.
We have found that these hours have been most adequate and useful for the majority of our guests and are just sorry that this did not seem to be the case for you. I invite you to be in touch with me directly prior to your next stay and we will try to accommodate.
We do hope that you will give us the opportunity to welcome you back so that we can ensure of a better experience.
Please do contact me directly so I may be able to assist.

With warm regards,
Shimrit Ohana
Guest Relations Mgr.
Shimrit.Ohana@danhotels.co.il
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado
Level 3 Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 25, 2013

Good location near Old City in Jerusalem. About a 20 minute walk or 10 minute taxi ride to main gate of Old City depending on traffic. Adequate room with breakfast included in price.The hotel staff was very friendly & accommodating. A special standout was doorman Nael. Great restaurant across the street & down in Old Train Depot if looking for close nightcap.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank coloradodusty08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanHotelsIsrael, Guest Relations Manager at Dan Boutique Jerusalem, responded to this review, April 9, 2013
Dear coloradodusty08

What a sincerely lovely review. Thank you so much for taking the time to write about your experience at our hotel.

We are happy to read that our hotel staff and Nael, were friendly and provided you with the best possible service. Thank you for your warm words.

Looking forward to welcome you back in the near future.

Best regards,
Shimrit Ohana

Guest Relations Mgr.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn, New York
Level 5 Contributor
90 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed March 18, 2013

Cozy boutique hotel- located close to the Old City in Jerusalem and close to Schindler's grave.

A little pricey...

If you like to walk then this is a great location- if you're older and can't walk as much then this location isn't AS central as the Dan Panorama.

Nice breakfast in the morning- a huge variety so everyone has a choice. Yummy cappuccino machine that can be refilled many times via personal cup.

Cool/modern room- very clean

Friendly service.

Visited about 1 year ago and THINKING OF STAYING HERE AGAIN THIS YEAR... AUGUST.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nicole z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanHotelsIsrael, Guest Relations Manager at Dan Boutique Jerusalem, responded to this review, April 9, 2013
Dear Nicole z,
Thank you so much!!! We are pleased to read that you enjoyed our special intimate atmosphere in our cozy Boutique hotel.
We are happy to read that you will return to our hotel soon, and I will be more than happy to be at your service.
Please do not hesitate to contact me should I be of any assistance.

We will be looking forward to having you staying with us again.

Best regards,

Shimrit Ohana
Guest Relations Mgr.
Shimrit.ohana@danhotels.co.il
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leuven, Belgium
Level 5 Contributor
66 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed March 16, 2013

This a nice hotel with a good location and friendly staff. It's about a 20 minutes walk from the old city. (A cab will not always be faster, because there's too much traffic most of the time). Staff in the lobby, bar and breakfast room was very friendly and helpful. Breakfast was "medium", a good variety of bread and lots of cheeses and (raw) vegetables, but no meat. (I had better breakfasts in other Dan hotels). The room was rather small, but ok. Beware that not all rooms have a view to the old city. In the restaurant you have a small selection of rather basic meals. In total the price quality ratio is ok. But I always wonder why Wifi is not included in the price these days.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank deeBartman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dan Boutique Jerusalem

Property: Dan Boutique Jerusalem
Address: 31 Hebron Road, Jerusalem 93546, Israel
Phone Number:
Location: Israel > Jerusalem District > Jerusalem
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#6 Family Hotel in Jerusalem
#8 Romantic Hotel in Jerusalem
#12 Business Hotel in Jerusalem
#15 Luxury Hotel in Jerusalem
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Dan Boutique Jerusalem 4.5*
Number of rooms: 129
Official Description (provided by the hotel):
Stylish hotel located opposite Mt Zion and the Old City of Jerusalem, within easy reach of many tourist attractions. The spacious, contemporary guest rooms and suites offer every modern comfort along with state-of-he-art technology. The exquisite interior design skillfully combines eastern and western motifs to create a warm and soothing atmosphere. The guest rooms boast stunning views of Jerusalem’s cityscape, Old City and Mount Zion. ... more   less 
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Also Known As:
Dan Boutique Jerusalem Hotel Jerusalem
Dan Boutique Hotel Jerusalem
Jerusalem Dan Boutique Hotel

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