We stayed 7 nights and were upgraded on arrival as it was 5pm and one of our rooms was not yet available. This made for a comfortable stay as we had a suite and adjoining twin room. The suite had a nice sitting area and balcony with partial views to the old city walls. As the rooms were at the end of the corridor it also meant that they were very quiet with no outside noise. The location is good and it is about a 30 minute walk to the Jaffa Gate.
There were aspects which detracted from our stay however. Housekeeping was patchy with teabags and milk not replenished after the first day and fresh bottled water also unreliable. The toilet in the twin room leaked regularly and service both on the front desk and in the restaurant was unfriendly and unhelpful. The buffet breakfast was also not up to the standard of other top class hotels we stayed at in the Middle East. We had access to the Executive Lounge which had lovely views to the Old City but it had only one internet terminal which unsurprisingly was difficult to access and the snacks which were available were very mediocre. Another inconveniences was the electronic room cards ceasing to function half way through our stay and having to return to the front desk to have them reset. No apology or explanation was offered for this happening. When you're paying almost $1200 a night you expect better.
Overall it was very expensive to obtain rooms of a good size for us to be comfortable for a week long stay and I did not think it was good value for the money spent.
- Official Description (provided by the hotel):
- The Inbal Jerusalem Hotel, Finest Hotel in Jerusalem, situated in the heart of the city offers a luxurious experience with modern amenities and facilities. Built from authentic Jerusalem Stone both inside and out, and overlooking the Old City walls and Liberty Bell Park. Superb dining and luxurious facilities include an Exclusive Executive Lounge, a wide variety of family rooms and Suites,the Sofia Italian Restaurant, a year-round swimming pool, fitness room and free wireless internet access. The Hotel also offers free parking for guests (upon availability). Please note that the swimming pool will not be available from 22 October until 5 November 2017 due to renovation works. ... more less
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- Also Known As:
- Inbal Hotel Jerusalem
- Jerusalem Hotel Inbal
- Inbal Jerusalem
- Jerusalem Inbal Hotel