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“Great place, friendly staff!”

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Inbal Jerusalem Hotel
Ranked #5 of 98 Hotels in Jerusalem
Certificate of Excellence
Jerusalem District, Israel
1 review
“Great place, friendly staff!”
5 of 5 bubbles Reviewed July 22, 2014

Just spent a beautiful weekend at the Inbal in Jerusalem. The location is amazing, being so close to the Old City and Jerusalem's downtown. The hotel itself is very comfortable with a large courtyard that is perfect for hanging out and eating breakfast (which, I should say, is an intensive culinary experience!). The rooms were comfortable, quiet and rather spacious for such a centrally located hotel. The pool was certainly relaxing -- and the kids loved it, of course. Finally, the staff -- whether those attending the pool, serving breakfast and meals or at the front desk were great. Special thanks to Nurit Silverwater for taking care of us and helping us experience such a relaxing, fun weekend! If you're going to spend a night or more Jerusalem, the Inbal ought to be in your plans.

  • Stayed July 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank EricDE2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra H, Guest Relations Manager at Inbal Jerusalem Hotel, responded to this review, July 28, 2014
Dear Guest,
Our goal is to ensure that your stay is seamless but more importantly memorable , therefore we are extremely appreciative for your lovely review about our property.

It is the personal relationship that people like Nurit establish with our guests that we value the most ; so if there is anything we can do to enhance your next visit , please let us know.

We definitely look forward to serving you in the near future at the Inbal Jerusalem Hotel.

Truly yours,
Sandra Haziza
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,704 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Chicago
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed July 22, 2014

On a recent trip to Israel, my wife and I stayed at the Inbal. It is beautiful hotel with great facilities (the pool is one of the best I've seen). It is also in an excellent location, walking distance to the Old City and Ben Yehuda Street and more.

  • Stayed June 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank garyiw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
122 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 bubbles Reviewed July 22, 2014

This hotel is in one of the premier locations in Jerusalem
Our room was tired, rust on bath, leaky hand shower, poor hair dryer and a very average bed. Certainly not 5 star compared to other cities in the world.
Huge breakfast,good quality and staff friendly
Rest of staff were of varying standard from pleasant to downright indifferent.

Would stay here again because of location and breakfast , but otherwise an extremely forgettable experience .

  • Stayed July 2014, traveled with family
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank JASON B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra H, Guest Relations Manager at Inbal Jerusalem Hotel, responded to this review, July 28, 2014
Dear Guest,
We thank you for submitting feedback of you recent stay at our property.

It is very helpful to read comments like yours because it helps us learn more about what we are doing right and potential areas of improvement.

We shared your concerns with our teams as we are dedicated to ensuring your satisfaction.

We hope to have another chance to impress you should you return to the Inbal Jerusalem Hotel.

Yours sincerely,
Sandra Haziza
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bury St. Edmunds, United Kingdom
Level Contributor
279 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
4 of 5 bubbles Reviewed July 22, 2014

I stayed here for 5 nights while attending a conference. The troubles had just started. We had to go to the shelter on two occasions. I would not have gone had I known how fierce the bombing of Gaza was going to be. There was much to like about the hotel, the breakfasts were excellent, the wifi, which was free, always worked. The swimming pool is wonderful. The staff were rather surly and abrupt, though, I don't think they approve of smiling.

Room Tip: Try to get a room with a view - mine overlooked a built up area
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  • Stayed July 2014, traveled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Barbara W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra H, Guest Relations Manager at Inbal Jerusalem Hotel, responded to this review, July 28, 2014
Dear Guest,
We are happy that in spite of the very sensitive times in this part of the world, you enjoyed many aspects of our property.
Our main goal is to ensure our guests feel safe in the hotel and in Jerusalem.
We received many compliments from our guests regarding the way our staff and management handled in a calm and friendly manner the shelters' situation.
Compared to other places in the country where the sound of sirens is constant, we only experienced it twice.
Other guests were even grateful to share this experience with us which make them feel part of our country by sharing our harsh reality. We deeply thank them for that.
We hope you will return to Israel in better and happier circumstances.
Sincerely,
Sandra Haziza
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
5 of 5 bubbles Reviewed July 17, 2014

The Inbal has gone through a significant remodelling to compete with newer hotels, and very successfully. while still kosher, the rooms are nicer, wifi free, health club clean and modern, pool is gorgeous, staff is friendly and the food, while not superb, is also improved. even the taxi mafia in front has been regulated. central, convenient. no hotel is really cheap in jerusalem, but throw in the pool and it's worth a try

Room Tip: try to get a view.
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  • Stayed July 2014, traveled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank stevensurnameprivate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Speightstown, Barbados
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed July 16, 2014

Although my most recent stay at the Inbal was a little over a year ago and my next visit is still 6 months away, I feel compelled to add my comments at this turbulent time. The Inbal offers calm & classy lodging, great food (the warm cheesecake-like item on the breakfast buffet is fantastic!), wonderful shopping, a friendly lobby bar and convenience to the Old City. I look forward to my next stay.

  • Stayed August 2013, traveled with friends
    • Location
    • Rooms
    • Service
Helpful?
Thank Sooz E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra H, Guest Relations Manager at Inbal Jerusalem Hotel, responded to this review, July 18, 2014
Dear Guest,
We thank you for being our guest and for your loyalty over the years.
Your flattery commentary is the best indication that our efforts to continue to provide the exceptional service guests have come to recognize and expect from our property are our main goal an motto.
We hope to have the privilege to serve you again at the Inbal Jerusalem Hotel.
Yours sincerely,
Sandra Haziza
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
La Quinta, California
Level Contributor
57 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 bubbles Reviewed July 16, 2014

The Inbal is located in a very convenient and lovely area of Jerusalem. The bus stop is down the block and if you are up to a healthy walk or bike ride everything worth seeing is close. The architecture is stunning, the rooms are comfortable and the breakfast is a grazing adventure. I found the location a bit of a welcome respite after a day of touring in the City or the Old City. The bus system is excellent and the attendants and riders are helpful. I never felt unsafe or thought about my safety traveling as a woman and alone in Jerusalem.

  • Stayed October 2013, traveled solo
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank WhatIKnow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra H, Guest Relations Manager at Inbal Jerusalem Hotel, responded to this review, July 18, 2014
Dear Guest,
As it is our commitment to provide our guests our legendary personalized service and a memorable stay , we are sincerely pleased that we have succeeded to do so during your recent visit at our property.
We are grateful for your patronage and look forward to serving you in the near future at the Inbal Jerusalem Hotel.
Yours truly,
Sandra Haziza
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Inbal Jerusalem Hotel

Property: Inbal Jerusalem Hotel
Address: 3 Ze'ev Jabotinsky Street | Liberty Bell Park, Jerusalem 9214502, Israel
Location: Israel > Jerusalem District > Jerusalem
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Jerusalem
#2 Family Hotel in Jerusalem
#3 Business Hotel in Jerusalem
#3 Luxury Hotel in Jerusalem
#4 Romantic Hotel in Jerusalem
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Inbal Jerusalem Hotel 5*
Number of rooms: 283
Official Description (provided by the hotel):
The Inbal Jerusalem Hotel, Finest Hotel in Jerusalem, situated in the heart of the city offers a luxurious experience with modern amenities and facilities. Built from authentic Jerusalem Stone both inside and out, and overlooking the Old City walls and Liberty Bell Park. Superb dining and luxurious facilities include an Exclusive Executive Lounge, a wide variety of family rooms and Suites,the Sofia Italian Restaurant, a year-round swimming pool, fitness room and free wireless internet access. The Hotel also offers free parking for guests (upon availability). Grand re- opening of the pool on April 1st 2017. ... more   less 
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Also Known As:
Inbal Hotel Jerusalem
Jerusalem Hotel Inbal
Inbal Jerusalem
Jerusalem Inbal Hotel

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