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“my home away from home”

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Inbal Jerusalem Hotel
Ranked #5 of 99 Hotels in Jerusalem
Certificate of Excellence
New York City, New York
1 review
“my home away from home”
Reviewed May 3, 2011

Just returned from Jerusalem and had the most wonderful experience at the Inbal. The hotel had been renovated since the last time I stayed there and it was sparkling and bright --a good match for its lively and energizing atmosphere. The staff was incredible and accommodating, treating guests like family--Nurit and George went out of their way to make our family of 10 (which ranged from a 92 year old man with a walker to a 6 month old with a stroller) feel like we never left home. We stayed on the Executive floor and spent many hours in the lounge which offered food and drink throughout the day and evening. I will happily return to this hotel in the future. Adele Tauber

Room Tip: Rooms with Old City views and terrace are great
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  • Stayed April 2011, traveled with family
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Helpful?
Thank adeletaube
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
inbal, Executive Assistant at Inbal Jerusalem Hotel, responded to this review, June 4, 2011
Dear Family Tauber,
Your comment here on tripadvisor really warmed our hearts, Thank you
It is always our aim to ensure our guests feel at home in the hotel and the description of your stay truly highlights that, a big Thank you from all of us.
We are all looking forward to welcoming you back again soon,
Should there be anything I may be able to help with for the time being, please contact me directly on marketing@inbalhotel.com.
for the time being, have a lovely summer and thanks again,
Ruth - PA to GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (424)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
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  • Hebrew first
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English first
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 3, 2011

The willingness of almost every employee to help and smile as they helped was incredible. Now don't go raising your prices!!!!

Room Tip: Ask for the family unit when with kids.
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  • Stayed March 2011, traveled with family
    • Value
    • Location
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Helpful?
1 Thank goodie1224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth, United Kingdom
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 1, 2011

Yet again another wonderful experience. The staff are most helpful and the new Executive Chef is amazing. Without a doubt the level the cuisine has moved up from very good to truly excellent. The hotel is very comfortable and we stayed in a jerussalem room with the added facilities of the Executive Lounge. Have already booked our next tripp

Room Tip: Have a room with Executive Lounge facilities
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  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Elgar096
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
inbal, Executive Assistant at Inbal Jerusalem Hotel, responded to this review, May 2, 2011
Dear Mr ElGar096,

Thanks for taking the time to post your experiences here for other travelers; it is a hotels biggest compliment when guests return year after year and we can't thank you enough.
We pride ourselves here at the Inbal for our family feel and a warm service, so when guests take the time to notice this, it really means a lot to us.
Our new chef Moti will be delighted to hear of the comments with regards to the food and I will ensure that the team as a whole hears of enjoyment.
Looking forward to welcoming you back and if there is anything I can help with, please feel free to be in touch on marketing@inbalhotel.com
with regards,
Ruth - PA to GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 28, 2011

Our family, a total of 9 persons, spent the Passover Holiday at the Inbal. The rooms were spacious and comfortable. The service was great and the executive lounge was outstanding. Breakfast (which is included in the room rate) was an extravagant buffet. The hotel is family friendly and is especially welcoming to young children. The hotel is a great choice for families and holiday travelers.

Room Tip: The executive rooms are great
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  • Stayed April 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RST-NYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
inbal, Executive Assistant at Inbal Jerusalem Hotel, responded to this review, May 1, 2011
Dear Mr Tauber,

A huge thanks for taking the time to share your comments with other travelers, here on Tripadvisor.
It is incredibly helpful for other travelers deciding where to stay in Jerusalem and additionally complimentary to us.
We sincerely look forward to welcoming you back and should there be anything I can assist with, I would be delighted to here on marketing@inbalhotel.com.
kind regards,
Ruth - PA to GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 26, 2011

We travelled with small kids and a large group. |The location is terrific. The service was out of this world. The staff helped with everything, with a smile. There was no such thing as "no." We enjoyed our stay a lot. The rooms were nice and clean. The food in the hotel is great. The service, I will say again, was dead on. With kids, there are a lot of needs--and all of them were met. We look forward to coming back another time.

  • Stayed April 2011
    • Value
    • Location
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Helpful?
1 Thank mmassel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
inbal, Executive Assistant at Inbal Jerusalem Hotel, responded to this review, April 28, 2011
Dear Mmassel,

Thank you for taking the time to post your review on Tripadvisor, it is comments such as these that assist other travelers make their decisions and its very helpful.

It is especially encouraging when guests compliment us on so many aspects of the hotel; the service is something that we strive to excell in again and again, so I will ensure that the team sees your delightful comments.
Having recently introduced a new chef, your enjoyment of the food is additionally pleasing and I will ensure he hears of your pleasing experiences.

Thanks so much and we immensely look forward to welcoming you back soon,
with regards,
Ruth - PA to GM on marketing@inbalhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 22, 2011

Great family hotel ! They try and make you feel at home. The service is great, staff is friendly and courteous. The food is excellent. The rooms are nice, a great gym and a beautiful pool. It's well situated in the center of the city within walking distance of shops and restaurants. It's an amazingly kid friendly hotel yet adults don't feel like they are in a playground. I've stayed her with family and alone with my wife Wouldn't stay anywhere else !!!!

  • Stayed April 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tatiana753
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
inbal, Executive Assistant at Inbal Jerusalem Hotel, responded to this review, May 1, 2011
Dear Tatiana753,

Thank you so much for posting your comments following your stay and for your perfect headline for us. We really try to become a 'Home away from Home' for all our guests and extend that 'Homely' family welcome on all occasions.
It is always so nice when guests notice so many different aspects of the hotel to compliment us on and the biggest compliment of all.... that they want to come back.

Looking forward to welcoming you back, should I be of any assistance in the time being, please feel free to contact me on marketing@inbalhotel.com.
Many Thanks,
Ruth - PA to GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
Reviewed April 20, 2011

I'm Rabbi Haskel Lookstein, here for Pesach with 145 members and friends of the KJ family. Everything has been great! The seder, the other holiday meals, the accomodations, the ambience in the lobby and, of course, the coffee shop/restaurant. Most of all, the staff. They have a service mentality which says: "What can I do for you?" Nurit, George, Etti, Katerina, the people at the desk and all the waiters simply cannot do enough to make our stay truly special. Ccongratulations to the ownership, the management and the entire staff on making us feel: IT'S THE GREATEST!!!

  • Stayed April 2011
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lookstein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
inbal, Exexcutive Assistant at Inbal Jerusalem Hotel, responded to this review, May 1, 2011
Dear Rabbi Lookstein,

Thank you so much for posting such valubale and positive comments following your group stay with us over Pesach; no need to say how important you are to the Inbal Family and its such a delight to have you back with us.
You're cheerful energy certainly added to a warm atmosphere over Pesach and we are delighted that all went well with the group and other arrangements.
Should we be able to assist with anything else, you are welcome to discuss via email on marketing@inbalhotel.com or with your regular contacts.

Thank you again Rabbi Lookstein,
kindest regards,
Ruth - PA to GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Inbal Jerusalem Hotel

Property: Inbal Jerusalem Hotel
Address: 3 Ze'ev Jabotinsky Street | Liberty Bell Park, Jerusalem 9214502, Israel
Location: Israel > Jerusalem District > Jerusalem
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Jerusalem
#2 Family Hotel in Jerusalem
#3 Business Hotel in Jerusalem
#3 Luxury Hotel in Jerusalem
#4 Romantic Hotel in Jerusalem
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Inbal Jerusalem Hotel 5*
Number of rooms: 283
Official Description (provided by the hotel):
The Inbal Jerusalem Hotel, Finest Hotel in Jerusalem, situated in the heart of the city offers a luxurious experience with modern amenities and facilities. Built from authentic Jerusalem Stone both inside and out, and overlooking the Old City walls and Liberty Bell Park. Superb dining and luxurious facilities include an Exclusive Executive Lounge, a wide variety of family rooms and Suites,the Sofia Italian Restaurant, a year-round swimming pool, fitness room and free wireless internet access. The Hotel also offers free parking for guests (upon availability). Please note that the swimming pool will not be available from 22 October until 5 November 2017 due to renovation works. ... more   less 
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Also Known As:
Inbal Hotel Jerusalem
Jerusalem Hotel Inbal
Inbal Jerusalem
Jerusalem Inbal Hotel

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