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“Wonderful”

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Inbal Jerusalem Hotel
Ranked #6 of 102 Hotels in Jerusalem
Certificate of Excellence
Reviewed May 1, 2011

Yet again another wonderful experience. The staff are most helpful and the new Executive Chef is amazing. Without a doubt the level the cuisine has moved up from very good to truly excellent. The hotel is very comfortable and we stayed in a jerussalem room with the added facilities of the Executive Lounge. Have already booked our next tripp

Room Tip: Have a room with Executive Lounge facilities
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  • Stayed: April 2011, traveled as a couple
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Thank Elgar096
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
inbal, Executive Assistant at Inbal Jerusalem Hotel, responded to this reviewResponded May 2, 2011

Dear Mr ElGar096,

Thanks for taking the time to post your experiences here for other travelers; it is a hotels biggest compliment when guests return year after year and we can't thank you enough.
We pride ourselves here at the Inbal for our family feel and a warm service, so when guests take the time to notice this, it really means a lot to us.
Our new chef Moti will be delighted to hear of the comments with regards to the food and I will ensure that the team as a whole hears of enjoyment.
Looking forward to welcoming you back and if there is anything I can help with, please feel free to be in touch on marketing@inbalhotel.com
with regards,
Ruth - PA to GM

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1,430 - 1,436 of 1,788 reviews

Reviewed April 28, 2011

Our family, a total of 9 persons, spent the Passover Holiday at the Inbal. The rooms were spacious and comfortable. The service was great and the executive lounge was outstanding. Breakfast (which is included in the room rate) was an extravagant buffet. The hotel is family friendly and is especially welcoming to young children. The hotel is a great choice for families and holiday travelers.

Room Tip: The executive rooms are great
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  • Stayed: April 2011, traveled with family
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Thank RST-NYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
inbal, Executive Assistant at Inbal Jerusalem Hotel, responded to this reviewResponded May 1, 2011

Dear Mr Tauber,

A huge thanks for taking the time to share your comments with other travelers, here on Tripadvisor.
It is incredibly helpful for other travelers deciding where to stay in Jerusalem and additionally complimentary to us.
We sincerely look forward to welcoming you back and should there be anything I can assist with, I would be delighted to here on marketing@inbalhotel.com.
kind regards,
Ruth - PA to GM

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Reviewed April 26, 2011

We travelled with small kids and a large group. |The location is terrific. The service was out of this world. The staff helped with everything, with a smile. There was no such thing as "no." We enjoyed our stay a lot. The rooms were nice and clean. The food in the hotel is great. The service, I will say again, was dead on. With kids, there are a lot of needs--and all of them were met. We look forward to coming back another time.

  • Stayed: April 2011
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1  Thank mmassel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
inbal, Executive Assistant at Inbal Jerusalem Hotel, responded to this reviewResponded April 28, 2011

Dear Mmassel,

Thank you for taking the time to post your review on Tripadvisor, it is comments such as these that assist other travelers make their decisions and its very helpful.

It is especially encouraging when guests compliment us on so many aspects of the hotel; the service is something that we strive to excell in again and again, so I will ensure that the team sees your delightful comments.
Having recently introduced a new chef, your enjoyment of the food is additionally pleasing and I will ensure he hears of your pleasing experiences.

Thanks so much and we immensely look forward to welcoming you back soon,
with regards,
Ruth - PA to GM on marketing@inbalhotel.com

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Reviewed April 22, 2011

Great family hotel ! They try and make you feel at home. The service is great, staff is friendly and courteous. The food is excellent. The rooms are nice, a great gym and a beautiful pool. It's well situated in the center of the city within walking distance of shops and restaurants. It's an amazingly kid friendly hotel yet adults don't feel like they are in a playground. I've stayed her with family and alone with my wife Wouldn't stay anywhere else !!!!

  • Stayed: April 2011, traveled with family
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Thank Tatiana753
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
inbal, Executive Assistant at Inbal Jerusalem Hotel, responded to this reviewResponded May 1, 2011

Dear Tatiana753,

Thank you so much for posting your comments following your stay and for your perfect headline for us. We really try to become a 'Home away from Home' for all our guests and extend that 'Homely' family welcome on all occasions.
It is always so nice when guests notice so many different aspects of the hotel to compliment us on and the biggest compliment of all.... that they want to come back.

Looking forward to welcoming you back, should I be of any assistance in the time being, please feel free to contact me on marketing@inbalhotel.com.
Many Thanks,
Ruth - PA to GM

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Reviewed April 20, 2011

I'm Rabbi Haskel Lookstein, here for Pesach with 145 members and friends of the KJ family. Everything has been great! The seder, the other holiday meals, the accomodations, the ambience in the lobby and, of course, the coffee shop/restaurant. Most of all, the staff. They have a service mentality which says: "What can I do for you?" Nurit, George, Etti, Katerina, the people at the desk and all the waiters simply cannot do enough to make our stay truly special. Ccongratulations to the ownership, the management and the entire staff on making us feel: IT'S THE GREATEST!!!

  • Stayed: April 2011
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Thank lookstein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
inbal, Exexcutive Assistant at Inbal Jerusalem Hotel, responded to this reviewResponded May 1, 2011

Dear Rabbi Lookstein,

Thank you so much for posting such valubale and positive comments following your group stay with us over Pesach; no need to say how important you are to the Inbal Family and its such a delight to have you back with us.
You're cheerful energy certainly added to a warm atmosphere over Pesach and we are delighted that all went well with the group and other arrangements.
Should we be able to assist with anything else, you are welcome to discuss via email on marketing@inbalhotel.com or with your regular contacts.

Thank you again Rabbi Lookstein,
kindest regards,
Ruth - PA to GM

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Reviewed March 28, 2011

Travelled with a tour group and we picked the Imbal from 5 choices. We were very glad we did. Room was very clean, with turn down service. I noticed some rooms were larger than others, but we were satisfied with our accomodations.
Air conditioning could have been colder, but we opened the window and received the nice fresh air.
Breakfast was very nice. WIde assortment of salads,fishes, fruit, omlettes, etc. Waiters kept circulating with coffee/tea.
Daily newspaper delivery.
Ate in Sophia restaurant on our lst nite. Fish dinner was excellent. Had our group dinner here too. Food was pleantiful and good. Loved the corned beef.
Ate in the lobby lounge on our last nite, since we only wanted a snack. I had the blini which were good and DH had bagel and lox.
I would recommend hotel

  • Stayed: March 2011, traveled as a couple
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Thank ronadebra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2011

We were with a small group tour, stayed 5 days. Very expensive, not worth it. The breakfast buffet is huge, but nothing special. The lunch and dinner are very expensive, but nothing special, either. The place is crawling with staff, but when our internet didn't work, they sent -- over 5 days -- 3 different college kids to try to rectify the problems. None knew what to do. When we checked out, management didn't take responsibility for the poor service. The Inbal advertises itself as 5 stars. I'd give it 2.5, mostly because the rooms themselves are large and the location is good. But there are less expensive places nearby (like Prima Royale) which are a better bang for the buck.

  • Stayed: March 2011
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Thank meiselneal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
inbal, Assistant to the General Manager at Inbal Jerusalem Hotel, responded to this reviewResponded March 30, 2011

Thank you for taking the time to post your comments here on Tripadvisor, it is through comments from our guests that enable us to highlight areas for development and training.

May I start by expressing my dissapointment at hearing your comments; every effort is made to ensure high levels of customer satisfaction at all times so I was sorry to hear that this was not the case for you.
I have been sure to discuss this matter with our communications manager as since offering free wifi internet to our guests, it is important for this service to be immediately accessible to all our guests.

Moreover, your comments with regards to the buffets and food service are certainly not in keeping with the standards we strive to acheive, nor with other recent comments received by guests. I would be most interested to hear further details from you on marketing@inbalhotel.com so that we may investigate what was unsatisfactory this time.
I do thank you once again for highlighting your experiences and welcome you to be in touch directly so we may be able to discuss further.

For the time being, wishing you a very pleasant spring/Pesach season,
Ruth - PA to GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Inbal Jerusalem Hotel

Address: 3 Ze'ev Jabotinsky Street | Liberty Bell Park, Jerusalem 9214502, Israel
Location: Israel > Jerusalem District > Jerusalem
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Jerusalem
#2 Spa Hotel in Jerusalem
#3 Business Hotel in Jerusalem
#4 Luxury Hotel in Jerusalem
#4 Romantic Hotel in Jerusalem
Price Range: $266 - $541 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Inbal Jerusalem Hotel 5*
Number of rooms: 283
Official Description (provided by the hotel):
The Inbal Jerusalem Hotel, Finest Hotel in Jerusalem, situated in the heart of the city offers a luxurious experience with modern amenities and facilities. Built from authentic Jerusalem Stone both inside and out, and overlooking the Old City walls and Liberty Bell Park. Superb dining and luxurious facilities include an Exclusive Executive Lounge, a wide variety of family rooms and Suites,the Sofia Italian Restaurant, a year-round swimming pool, fitness room and free wireless internet access. The Hotel also offers free parking for guests (upon availability). Please note that the swimming pool will not be available from 22 October until 5 November 2017 due to renovation works. ... more   less 
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Also Known As:
Inbal Hotel Jerusalem
Jerusalem Hotel Inbal
Inbal Jerusalem
Jerusalem Inbal Hotel

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