I have been a frequent visitor to the restaurant every time I visit Jerusalem. On more than occasion I was waited on by one of the most wonderful waitress who goes by the name of Nour. She always exhibits professionalism, friendliness, and attentiveness. She makes you feel at home. Thank you Nour.More
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Our family of 3 stayed at this hotel for 5 nights. I am thankful we made the decision to stay here. The hotel has a lot of architectural charm, the front desk staff was always welcoming and helpful, the restaurant prices are reasonable and the food was very good (& the restaurant includes a nice outdoor eating area), and guests have free access to a modern, state-of-the-art YMCA facility complete with indoor basketball courts and an olympic sized swimming pool. Perhaps the best feature is the hotel's excellent location. It is in a very nice neighborhood and within walking distance of the Old City.
We visited the King David Hotel across the street for lunch one afternoon. While that hotel does have a gorgeous outdoor swimming pool and more luxurious amenities, the atmosphere felt a bit stiff. In contrast, the Three Arches Hotel was unpretentious and down to earth, though not without its own quality amenities.
There is only one elevator to get to the higher floors and it is relatively small. However, I don't recall having at any time to wait for an unreasonable amount of time to get to my floor.
The tower at the top of the hotel is well worth visiting for the view!
We were planning to turn in our Avis rental car upon arrival in Jerusalem, but the hotel parking was so convenient (there was always a space available) that we ended up hanging onto and making good use of the car throughout our stay.
Dear Guest,
Thank you for giving us a perfect rating and for choosing our hotel to stay in.
I am so glad to hear that overall you had a good experience during your stay.
Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations.
We look forward to welcoming you back to our hotel in the near future.
Sincerely,
Samer Dababneh.
Guest relations manager
Just returned from Jerusalem having stayed at the YMCA Three Arches again - very attentive service from Nour and Pauline in the restaurant and at breakfast. Young lady at reception (didn't get her name - sorry) also really helpful.
Great location.
Very comfortable room.
Will stay again.
Dear Ema,
Thank you for your kind review! We truly appreciate your kind words about our hotel.
We will let Pauline and Nour know that you were pleased by their service.
I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.
We look forward to welcoming you back to the hotel in the near Future.
Sincerely,
Samer Ddababneh.
Guest relation manager.
my friends and i were walking by and the place smelled like heaven on earth from the outside and their food exceeded my expectations i will deffffff be coming back here again and again
pauline was very polite and she recommended the best food on menu
Dear Guest,
Thank you for your kind review! We truly appreciate your kind words about our hotel.
It is definitely a boost for us everytime we hear positive reviews such as this.
We will let Pauline knows that you were pleased by her service.
We look forward to welcoming you back to the restraurant in the near Future.
Sincerely,
Samer Dababneh.
Guest relation manager.
We had a very enjoyable few days at the YMCA Three Arches.
The hotel is well located just a few minutes walk from the Old City. It’s a lovely building with its own history.
The rooms are comfortable and the staff friendly and helpful.
We ate in the restaurant on 2 evenings. On a summer night it is delightful sitting outside. The menu is fairly basic but the food is nice.
The breakfast buffet is extensive.
We loved seeing the children playing on the grounds as it has a school attached.
Dear Browney,
Thank for your review, I am pleased to hear that you find our location to your liking.
We are happy to share with you a sample itinerary that will help you maximize your stay in the area .
I hope to see you again soon.
Best regards.
Jalil Samawi
The staff couldn’t have been kinder or more helpful.
The beds were comfortable.
The receptionist that booked us in was a little darling. Her name was Rasha.
Whilst booking I explained this was our 30th Anniversary treat as we’d got married in Israel 30 years before. She arranged for some food treats to be left in our room on our actual anniversary date. A nice touch we thought.
We stayed 2 nights. Our breakfast was a yummy omelette made by the delightful Lubna.
They were delicious and set us up for the day.
Dear Leigh,
Thank you for your kind review! We truly appreciate your kind words about our hotel.
It is definitely a boost for us everytime we hear positive reviews such as this.
I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.
We look forward to welcoming you back to the hotel in the near Future.
Best regards.
Jalil Samawi
