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Reviews (1,228)
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Reviewed July 10, 2018

Amazing service - this hotel’s staff are what distinguish it from all others. Amazing historical hotel with tons of character, a garden of Eden with parrots flying around, great food and as I said, outstanding service. I left my luggage in the cab and they quickly sprung into action - calling someone they knew in the cab company and miracle of miracles getting my bag back for me! I had to leave for a trip very early in the morning and they delivered to my door a breakfast box stocked full of goodies ! Coming to the American Colony I always feel welcome - like an extremely comfortable and lovely second home. Staff is thoughtful and ambiance is fantastic. Makes me want to come back on vacation with my whole family for a special family trip. I have traveled for years for business alll over the world and this hotel is one of my absolute favorites.

  • Stayed: July 2018, traveled on business
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Thank Sarah K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 7, 2018

Alright, I admit it. I absolutely love the American Colony Hotel. The history of the place surrounds you at every turn and the wonderful service that make this place so very special. The staff takes such good care of you that it almost feels as if you were staying at a friends house. The American Colony is a place where if you visit it once, you will find yourself returning again and again. People like Rannoush Tabello, who is a waitress, is one of those special people who can make you feel at home and welcome at the same time. She has a smile and warmth that makes your stay so special, and she remembers what style coffee you like and makes fantastic recommendations for food that you might not consider...she has never led me wrong. The American Colony is an experience in a way of life that is fading all to fast, and that is quality rooms, amazing hospitality and fine dining in a dignified setting. Come once and eat in the Courtyard for lunch, or dine under the stars in the Garden Bar, and you will know how a place can capture your heart and call you back again and again.

  • Stayed: June 2018, traveled solo
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Review collected in partnership with The Leading Hotels of the World
Thank Barry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 7, 2018 via mobile

We really enjoyed this hotel surrounded by gardens and trees. So nice to come home to. Pleasant outdoor courtyard for breakfast or dinner. Nice poolside for lounging. Room was also very comfortable but large round brass tray-topped table prohibited easy movement so we finally relocated it. A second upholstered chair and smaller table might have been preferable. Love the historical photos of Jerusalem on the walls. Buffet breakfast was delightful. Bed very comfortable. Hana (aka John), the house tour guide, gave us a one day walking tour of Old Jerusalem and he knew his subject. We learned a lot.

Stayed: July 2018, traveled as a couple
Thank msalexadrac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 7, 2018

Always stay at the American Colony Hotel when in Jerusalem. Comfort, cleanliness, ambiance, excellent food and wonderful staff.

The gardens of the "Summer Bar" are absolutely delightful. Drinks, dinners and service admirable. I stay in hotels in 11 countries. This is definitely my favourite, by far.

  • Stayed: July 2018, traveled on business
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Thank afif177
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2018

The American Colony Hotel is beautiful. The hotel is constructed of old stone in the classic Jerusalem style of ages past.The courtyard is filled with trees, flowers, and a fountain. You can sit and enjoy first class food and accommodations while being part of history. The staff is warm and attentive; everyone who works at the hotel gives there all to make your stay a wonderful experience. The rooms are beautiful. The hotel is welcoming to everyone from throughout the world. Guests have included many famous people; but you will be treated with the greatest respect and attention - famous or not. In a time of worldwide conflict and strife, this is an oasis of peace and kindness. I travel throughout the world and stay in many lovely hotels; this is by far my favorite. I entered the hotel gates and I am transported to a place that is peaceful and timeless.

  • Stayed: July 2018, traveled on business
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Review collected in partnership with The Leading Hotels of the World
Thank Victoria S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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