Not even sure where to begin with the review.
Checking in - the clerk at the front desk was a nice enough fellow, but he was easily frustrated by the whole process. First he charged the USD amount as NIS, which wasn't a big deal... I gave him the difference in shekels (but didn't get a receipt for it, ugh.) However, while trying to enter this in the system, he wound up punching in the wrong room # and as a result charged my credit card for 9 nights instead of the 1 we were staying... close to USD$1000. They eventually did manage to cancel the charge, but I was without those funds for almost a week, and they didn't offer us any compensation for the inconvenience.
As for the facilities - the room (a triple) was packed in with 3 "beds" - which were basically mattresses on platforms a few centimeters off the floor. The TV was mounted close to the ceiling and had no remote. It smelled of smoke and G-d only knows what else. Had to open the window to breathe, which meant we got to hear all of the music and noise coming up from Ben Yehuda below.
The sad thing is, this could be a really good hotel with the right investment and care. It has a great location off Ben Yehuda street, close to the light rail - and is above a couple of decent restaurants and bars.
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- Also Known As:
- Zion Hotel Jerusalem